business logo of Lamps Plus

Lamps PlusReviews 1,169

4.7

About the Business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
189
quality
1,027
This company responds to reviews on average within 1 day

Instant Feedback

20,012 reviews
Delaware
2 reviews
0 helpful votes
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Great table, FAST delivery!
September 6, 2021
Updated review

Very good. Love the photos of the table AND the dimensions provided right with the photos.

Date of experience: September 6, 2021
John B. — Lamps Plus Rep
over a year old

We appreciate the kind words and the rating, thank you.


Very good
August 30, 2021
Previous review

Very good. Love the photos of the table AND the dimensions provided right with the photos.

Date of experience: August 30, 2021
Washington
1 review
0 helpful votes
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Beautiful recliners
September 6, 2021

We ordered two recliners and they were delivered quickly and easy to set up. They look perfect and are super comfortable.

Date of experience: September 6, 2021
Massachusetts
1 review
0 helpful votes
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Happy
September 6, 2021

Excellent! Received product within a week. Quality was right on with price point.

Date of experience: September 6, 2021
New Mexico
1 review
0 helpful votes
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So far so good!
September 6, 2021
Updated review

Love your lights, selections and quick shipping! The lights are easy to install and look great!

Date of experience: September 6, 2021

Love your lights, selections and quick shipping!
September 6, 2021
Previous review

Love your lights, selections and quick shipping!

Date of experience: September 6, 2021
Rhode Island
1 review
0 helpful votes
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Great color
September 6, 2021
Updated review

Ordered many times from here excellent service and quality products

Date of experience: September 6, 2021

Ordered many times from here excellent service and...
August 30, 2021
Previous review

Ordered many times from here excellent service and quality products

Date of experience: August 30, 2021
Michigan
1 review
0 helpful votes
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~ Reasonable ~
September 6, 2021

Selection is great with very accurate descriptions. Shipping is awesome, very fast. And the prices are reasonable.

Date of experience: September 6, 2021
Oregon
3 reviews
1 helpful vote
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Repeat customer
September 5, 2021

This was our 3rd order. No issues at all. Products as advertised… just wish they were made in the USA!

Date of experience: September 5, 2021
Florida
1 review
0 helpful votes
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Exceptional Service
September 5, 2021

The best service at the best prices. I will be placing all future orders for lighting with Lamps Plus because I have great confidence in their online ordering, shipping and returns service.

Date of experience: September 5, 2021
Arizona
1 review
0 helpful votes
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Good but
September 5, 2021

1 light cover was broken and light was packaged properly!

Date of experience: September 5, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we apologize for this. We do try and pack our items securely for shipping, but damage does sometimes occur. If you have not already done so, please reach out to our customer service team and they will be able to help you out.

Florida
1 review
0 helpful votes
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I am waiting on fan to be delivered. All other items have been received

Date of experience: September 5, 2021
California
1 review
0 helpful votes
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Terrific selection
September 4, 2021
Updated review

Lots of selection, very nice designs. Easy to order.

Date of experience: September 4, 2021

Lots of selection, very nice designs
August 26, 2021
Previous review

Lots of selection, very nice designs

Date of experience: August 26, 2021
Florida
2 reviews
0 helpful votes
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Tunley fan
September 4, 2021

Lighting fixture is great but I was very disappointed with the fan it is very noisy I will have to sit or stand directly under it to feel some air big drawback

Date of experience: September 4, 2021
Florida
2 reviews
0 helpful votes
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Tunley fan
September 4, 2021

Lighting fixture is great but I was very disappointed with the fan it is very noisy I will have to sit or stand directly under it to feel some air big drawback

Date of experience: September 4, 2021
California
1 review
0 helpful votes
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Not Quite 5 Stars
September 4, 2021

I love our new table lamp, but the lamp shade has noticeable imperfections. I spun the shade around to hide the flaws, otherwise I would have returned it.

Date of experience: September 4, 2021
John B. — Lamps Plus Rep
over a year old

Hi - if the shade arrived with flaws we will be happy to replace it for you. Just contact our customer service team and they will help you out.

Washington
1 review
0 helpful votes
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Fast shipping
September 4, 2021

My order arrived quickly, have not installed the lights yet but soon.

Date of experience: September 4, 2021
Delaware
1 review
0 helpful votes
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NEW LAMP
September 4, 2021
Updated review

Fast. Great packing/packaging. Always glad when something fragile arrives safely. Thanks SO much!

Date of experience: September 4, 2021

Fast
August 28, 2021
Previous review

Fast. Great packing/packaging. Always glad when something fragile arrives safely. Thanks SO much!

Date of experience: August 28, 2021
Florida
1 review
0 helpful votes
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Happy Customer
September 4, 2021

Super fast delivery and the lamp we bought is beautiful and very good quality.

Date of experience: September 4, 2021
Maine
2 reviews
0 helpful votes
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Terrific Lighting/Fans
September 4, 2021
Updated review

Great prices! Great selection. We had a major rebuild here & I replaced old fans with lovely sculptural fans. Now we get compliments on our ceiling fans! N = 4.

Date of experience: September 4, 2021

Great prices!
August 27, 2021
Previous review

Great prices!

Date of experience: August 27, 2021
South Carolina
1 review
0 helpful votes
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Satisfactory order
September 4, 2021

Always wanted a polished brass lamp with a black shade. So classy. Really enjoying my purchase

Date of experience: September 4, 2021
Oregon
1 review
0 helpful votes
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Very happy with the lamps!
September 3, 2021

Styrofoam made such a mess! Too much clean up. Bad

Date of experience: September 3, 2021