About the Business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very easy ordering and the lamps are very nice. Price was reasonable and delivery was fast.
Easy enough to navigate site.
Found what I wanted.
Easy ordering.
Good, prompt delivery.
Been looking for a replacement dining room fixture for our new home in Fla. Been to every lighting store in a 25 mile radius; looked online forever as well; this fixture kept popping up by Franklin Iron Works and I could only find it on your site. I'm not into ultra modern or trendy fixtures; rather traditional in style but needed the bronze finish. We have high ceilings and I'm hoping this fixture will be all I hoped it to be. Not as much as I actually wanted to spend, but once again, hope the look will be worth it; reviews of this fixture were great.
Been looking for a replacement dining room fixture for our new home in Fla. Been to every lighting store in a 25 mile radius; looked online forever as well; this fixture kept popping up by Franklin Iron Works and I could only find it on your site. I'm not into ultra modern or trendy fixtures; rather traditional in style but needed the bronze finish. We have high ceilings and I'm hoping this fixture will be all I hoped it to be. Not as much as I actually wanted to spend, but once again, hope the look will be worth it; reviews of this fixture were great.
My lamp is terrific; however, the wrong shade was sent. I called customer service, and they told me they'd ship the correct shade (without my needing to return what I'd already received). It hasn't arrived yet, but I'm assuming all will be resolved in the end.
Hi - feel free to contact our customer service team again if you have any questions or concerns.
Track lighting replacement. I went to the Pacheco store to look at new truck lights for my home, the staff was very friendly and helpful. I then went on the website and found similar lights and order them. Overall very satisfied.
Thank you for the feedback.
Ordered with ease and without any problems. Delivery was made on time.
Love the 2 lamps for our living room. They were very well packed with no damage in shipping. Arrived quickly.
Thank you for your repeat business, we appreciate it!
Lots of choice, well organized site to filter and find what you're looking for
Super easy website to use, well categorized
Ordered a few times and each time was a good experience.
Hi - we appreciate you coming back to shop with is, thank you!
Ordered a few times and each time was a good experience.
I love the lamps I chose. They look great and were as shown.
Great to see that you found a design you love, thank you for the feedback.
Easy to navigate the website, great product selection
Thanks for the feedback, we appreciate it.
1st time buyer... items were purchased to use at a later time. After examining the purchase, I was ery satisfied.
Hi - thank you for the comments. If you need any design help with your office decorating let us know, our design experts are available free of charge for online consultations.
One of the counter stools was damaged. Having it replaced
Hi - we apologize for the design arriving in less than perfect shape. We do pack our designs carefully for delivery, but sometimes damage does occur in shipping. We have a replacement on its way to you. Please let us know if there is anything else you need assistance with.
The light looks great on the front of our garage. It has a pretty wide range motion detector; love the fact that it is on dim until someone walks up to the front of the house. We had a trouble connecting it because the screws provided were not long enough for the type of plate we were connecting it too, but my husband did some modifications and got it to work.
Glad the design worked out for you. Thank you for sharing your comments and rating.
Lamps plus had the best price as well as free shipping.
This same fixture was 10 dollars more on a competitors site plus shipping and handling.
I received my lamp sooner than expected and I love it…
Thanks for the review, we appreciate it.
It had a small chip that affected the flow of the water
Ordering on your website was easy, so many times when I order things on the internet I end up with more in my cart than I wanted and there is no visible way to change it. I was very pleased with the whole experience, thank you.
I received two lamps and one had some broken glass. The customer service representative was very knowledgeable, personable and helpful. The replacement part was shipped quickly.
It was easy and check out was fast. My lamp arrived and it was easy to put together and works very well. It also looks nice.
Thank you for finding us! We appreciate the comments and hope that you will enjoy your new lamp.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We hope you enjoy your new lamps, thank you for leaving your review.