About the Business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy ordering, timely delivery. We always use lamps plus!
I was so pleased with lamps I purchased for my bedroom. The green, blue colors are absolutely stunning.
Good customer service. Quick delivery. Product was well packaged when arrived.
Great options and prices. Quick shipping. It would be helpful if they include a place to sign up for a lampsplus card or if you had a card number to input. At the end' you either get free shipping or 5% off your order. Whatever is greater. People who get the card would also get 5 %. Raise prices on all lighting 5% on all items in store for people who refuse at check out to provide a phone number at check out. Call those people and ask about how the new light is preforming. Offer a technician to come to their home and install the light. Have the technician call them back and schedule the appointment. Make sure the technician schedule the appointment. Call us for future lighting needs. If the technician charged them a fee, they can email Lamps Plus for a refund. Send the customer a package of 60 or 100 shipping bulbs. Remind them of your services and great service.
The product itself is great. However, the item came without a third light bulb, leaving me looking in the hardware store for a specialty bulb. The screws were loose in the box subject to being easily lost and the packing… styrofoam is killing the earth - do people understand this? Not only killing the earth, it shed so badly it left a mess to clean up despite the careful removal from box.
Quick, easy... products always delivered on time and as advertised. Very pleased with the quality of product and high level of service!
Excellent. Have ordered before and would order again.
So nice to actually find a wide variety of lamp shades.
Great ordering process, fast shipping, will order again
Easy to find what I needed. Very smooth experience. One suggestion: Accept Apple Pay.
Easy to find what I needed. Very smooth experience. One suggestion: Accept Apple Pay.
When I click on a fixture I'm I tested in I want to be able to compare it to another one that seems to be on another page. Also, I want all similar fixtures together. The filters don't do a great job of filtering out the unwanted fixtures. So I kept going back and forth. Made me dizzy.
Hello - We are sorry to hear you were having some trouble with search filters on our site. Should you have any questions or if you would like any assistance finding an item, please do not hesitate to contact us. We have a great staff of lighting and home décor consultants that would be glad to help. You can call them at 1-800-782-1967 or join them in Live Chat from any page you are on; just look for the Chat Now icon.
Excellent selection, the recommendations are spot on! I'm so happy with the quality of my lamp, I made the purchase due to the 5-star reviews. Beautiful, quality lamp!
The copper pendant lamp I purchased looks even better in person than on the website - can't wait to install it.
The process was simple once you have narrowed selection. The sort and select process is cumbersome to find the same model in different finishes. Once I ordered, it arrived on time and was relatively easy to install.
Simple once you have narrowed selection.
Fast delivery. Well packed lamp. Happy with purchase. Lamp in perfect shape.
I like the lamp and it goes very well with one I bought last year from Lamps Plus. I didn't realize though, and it's completely my own fault, this lamp is a bit smaller than my other one. I couldn't tell from the picture and didn't think to check the dimensions so I was surprised by that.
Otherwise, I am happy with it.
No problems so far. I have another item in transit to me and have been tracking it.
Some what cumbersome however over rideable.
Great very good. Love the look of the lamps. Easy to put together
Online searches bring up great variety at reasonable prices. Have bought 10 lamps for kitchen, family room and back porch in last couple of months. Very pleased with quality
Easy to order and they even arrived two days early!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello - We are sorry that your item arrived with missing parts and the issues you faced with the packaging. Rest assured all packing material used are recyclable and contains post recycled material, which may be the reason the material did fall apart once opened. After researching the item we did see that the bulbs are lists as not included in the items details; we do apologize. As a courtesy we have created a replacement order to have a third bulb sent to you. We do truly apologize for any inconvenience this has caused and should you have any further questions, please feel free to contact us any time, we are happy to assist.