• Monroe Bridal

Overview

Monroe Bridal has a rating of 4.92 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monroe Bridal most frequently mention wedding dress, and customer service. Monroe Bridal ranks 67th among Wedding Dresses sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • After doing a TON of research, I decided to purchase a wedding dress from lailamonroe.
  • She also dealt with their customer service and said it was a pleasure from start to finish.

Critical highlights

No critical highlights yet

How would you rate Monroe Bridal?
Top Positive Review

“Created my vision, almost perfect fit, & great customer service”

Shannon H.
10/4/16

Last year when I started shopping for a wedding dress, I saw many beautiful dresses that I liked, but the ones I liked ran $2000 or more by the time the cost of alterations was added in. I did some research online to search for other alternatives and discovered that there were numerous websites where I could order a dress made in China for very cheap prices, but there were horror stories about the dresses that these companies made. Then I found Laila Monroe. I was encouraged when I saw that the company is actually located in Ireland and that there would be someone at the company with whom I could communicate in English. I started communicating with them by email, and was very pleased with their response time and what they had to say. I informed of what kind of dress I wanted and sent them a sketch. They said they could make the dress and sent me an estimate to make it. Their estimate came in at less than half of the cost of the dresses I had been looking at in the shops. Since the dresses are made in China, I was concerned about the quality of the fabric and workmanship, but the reviews online were all excellent. I decided to order the dress, and when it came I was not disappointed. The quality of the fabric and workmanship was excellent; the dress was beautiful. It only needed minor alterations, so I had a top quality custom-made dress for a fraction of the cost of the dresses I had been looking at in the shops. I would absolutely recommend Laila Monroe for any wedding or special occasion dress.

Reviews (12)

Rating

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Reviews that mention popular keywords

wedding dress (8) customer service (6)
Thumbnail of user doloresc
4 reviews
7 helpful votes
March 29th, 2014

After doing a TON of research, I decided to purchase a wedding dress from lailamonroe. I chose to send the company a photo of a dress I wanted them to replicate. The ladies always responded to me within the day whenever I contacted the customer service (I always communicated via email). They gave me a quote and made everything just as I asked. The only thing I wish I would have done is to be more specific about what I asked for. The company actually sent me a photograph of the dress that they completed before they mailed to to make sure that I was happy with the final results. The photograph that I sent the company seemed to sparkle more than the dress that they made me, but I think if I asked for that to begin with, they would have obliged. They also gave me the tracking information so I could start tracking the package after a couple days. They even watched the tracking as well and sent me an email when the package did not move from a warehouse for two days! They just advised me to contact the shippers to make sure everything was ok (and it was). All in all, I would definitely order from this company again. On a side note: I was horrified when the dress was shipped from an address in CHINA! Like I said before, I had done much research and heard the terrible stories of people ordering dresses from Chinese websites and getting total garbage. I felt sick while the dress was shipping, but what came was exactly what they sent me a photograph of. The site claims to be based in Ireland, but I just don't get how the initial shipping place would be China... Despite this, I would still use this company again.

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From the business

Monroe Bridal is synonymous with quality. We understand that each bride is an INDIVIDUAL so to make sure your dress fits better, we make all dresses to order. You can select a standard size but we recommend that you send us your exact measurements and...

Company Representative

Thumbnail of user michaelm182
Michael M.

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