10 reviews for Kylie Cosmetics are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Virginia
1 review
1 helpful vote

Customer service
June 17, 2022

I have never dealt with such bad customer service! Samantha was accusing me of stealing a package that I never received! Apparently they must not know who the carrier was that actually delivered the package she said it was delivered by FEDEX but I got an email saying LASERSHIP and when I told her the carrier she calmed that she never hard of that company. Anyways I had given the carrier instructions to where to put my package since I wasn't going to be home and they did totally the opposite of it so my package was stolen nowhere to be found and when I contacted customer service Tara email me saying that my package was actually delivered with a picture attached where my package was on my front door. But if I didn't see my package to wait 6 business days that sometimes it could be delay or sometimes marked as delivered. But they weren't listening to me After me telling them that I couldn't find my package where I had instructed the carrier to put it at! They still insisted on me to wait 6 business days sooo I did, I waited patiently thinking maybe it was delayed. But I just kept thinking but why send me a picture of the package sitting on my front door. So I again Contacted customer service and this time is where Samantha got really rude. She said we told you to wait 7 business days like I should of known that. I realize that I needed to wait one more day before emailing them again. I realized that I contacted them a day earlier. Six business is what Tara told me but At that point I just wanted a refund this was a gift for someone and here I am with no package and customer service accusing me of steal my package. So when I asked Samantha for corporate phone number she never gave it to me and then a minute later she refunded me my money back but unless I filled out a sheet of paper saying I never received my package until I filed that out I couldn't get a refund or they assumed i had my package of they didn't receive the sheet of paper. Sooo I filled it out. But I ended up calling customer service after that experience online. I called not knowing that I was talking to the one and only Samantha she said she would past my complain to corporate but I doubt it. After dealing with all of this I'm never buying anything from Kylie Cosmetics again. I hope this never happens to anyone else.

Date of experience: June 17, 2022
Germany
1 review
0 helpful votes

Useless
October 18, 2020

İt is not as good as they say, just overpriced. Coluors aren't blending well and they are not vivid

Date of experience: October 18, 2020
Netherlands
3 reviews
0 helpful votes

Bad
October 17, 2020

I did not like that, so bad, awful...

Date of experience: October 17, 2020
GB
2 reviews
0 helpful votes

Very bad
October 12, 2020

Very badddddd quality! I dont like this product. İt's very very badddddddddddddddddddddddddddddddddd

Date of experience: October 12, 2020
Germany
1 review
1 helpful vote

Bad!
October 12, 2020

These crops are very bad! These crops are very bad! These crops are very bad! These crops are very bad! These crops are very bad! These crops are very bad!

Date of experience: October 12, 2020
GB
1 review
1 helpful vote

Bad
October 12, 2020

İ don't like these. Harmful for health, so bad...

Date of experience: October 12, 2020
Netherlands
3 reviews
3 helpful votes

Bad
October 12, 2020

Bad bad bad bad very bad it is bad what it is?

Date of experience: October 12, 2020
Poland
3 reviews
5 helpful votes

Bad quality
October 12, 2020

The quality is very very bad. The cost isn't available for the quailty!

Date of experience: October 12, 2020
New York
3 reviews
3 helpful votes

Bad
October 12, 2020

Shame on you for supporting terrorists! I'm sure u don't know anything. Open ur eyes, educate urself before choosing side. Supporting terrorism makes u a terrorist! #kyliejennersupportsterrorism

Date of experience: October 12, 2020
Germany
3 reviews
7 helpful votes

Supporting terrorism
October 12, 2020

I have heard Kylie Jenner supports terrorism and I don't want to support this buying kylie products

Date of experience: October 12, 2020
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10 reviews for Kylie Cosmetics are not recommended