• Kong

2017 CUSTOMER CHOICE AWARD

Kong

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Overview

Kong has a rating of 3.56 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Kong ranks 43rd among Pets sites.

  • Shipping
    4
  • Returns
    5
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
2
Negative
3
9
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What reviewers want you to know

Positive highlights

Critical highlights

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How would you rate Kong?
Top Positive Review

“Amazing company”

Patti R.
1/7/23

I bought a toy for my dog, she destroyed it in a matter of minutes. It was labeled aggressive chewer. I notified company and they immediately offered a refund or replacement. Not only did they replace it with a better toy, it arrived in less than a week. I am so impressed with their customer service. I definitely recommend them to everyone.

Top Critical Review

“Not safe”

Traci M.
1/9/24

My dog got one of your balls stuck over her lower jaw in her mouth she couldn't get the ball out it was covering all of her teeth and the ball was new I had to rush her to the vet will never buy a kong ball again and will tell all my friends and family not to either I already posted on social media and then u can't even talk to a representative about there product

Reviews (66)

Rating

Timeframe

Other

Thumbnail of user pattir198
1 review
0 helpful votes
January 7th, 2023

I bought a toy for my dog, she destroyed it in a matter of minutes. It was labeled aggressive chewer. I notified company and they immediately offered a refund or replacement. Not only did they replace it with a better toy, it arrived in less than a week. I am so impressed with their customer service. I definitely recommend them to everyone.

Products used:
Dog toys

Service
Value
Shipping
Returns
Quality
Thumbnail of user anneh394
1 review
10 helpful votes
August 22nd, 2020

I bought a small "durable" ball for my pit bull 10 years ago. He chewed it for hours on a regular basis.
AND IT'S STILL IN ONE PIECE!
Sadly I lost my lovely dog to throat cancer last year.
I highly recommend this company the products are brilliant

Thumbnail of user manmatechm
8 reviews
2 helpful votes
October 13th, 2020

You offer quality products that are optimal for your pets, and I can sincerely advise your company to others.

Thumbnail of user yvonneo24
1 review
9 helpful votes
January 11th, 2020

We have a VERY large female pitt of 64lbs, destroys EVERYTHING! I mean this dog eats tires like it's a candy cane! Bought her a black kong ball, it's been over 4 months and the ball is still going strong! Very satisfied. Money well spent.

Thumbnail of user worderw
11 reviews
11 helpful votes
October 19th, 2020

High-quality goods. Good choice. Democrat prices, so you can buy more then you really need. I liked everything.

Thumbnail of user toms1253
1 review
5 helpful votes
August 20th, 2020

My wife has a KSDS Service dog. I sent in a couple of Kongs damaged by the dog and they replaced them. This all happened during the Covid crisis.

Thumbnail of user joseh130
2 reviews
1 helpful vote
September 26th, 2019

Tout est bon dans ce magasin. La qualité, le prix et les délais d'expédition sont au rendez-vous et tout fonctionne parfaitement, je le recommande à tous!

Thumbnail of user maxa35
6 reviews
22 helpful votes
August 1st, 2017

Used this service once and I liked it. Try it if you want to find anything new for your dog.
The service is truly great.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tiannah
7 reviews
0 helpful votes
January 18th, 2021

My dog loves is red ball from long so much. It has lasted him ages. Usually he chews toys up in five seconds but his kong has lasted him months. He gets such a thrill out of playing with it. Thank you for that!

Thumbnail of user friedab6
5 reviews
33 helpful votes
December 5th, 2017

As all of you GSD owners know-they are toy destroyers! My girl can rip through things in no time flat so we only buy Kong if we want it to last any time. Her bed is a Kong and we use it in her crate and in the car for travel. It is easy to clean and transport-perfect for the Dog on the Go.

Thumbnail of user colleenk5
25 reviews
31 helpful votes
September 6th, 2016

They have great toys for dogs that are large breeds with strong teeth. I have a Kong toy for my dog that is 7 yrs old. My babies (Dogs) just love the toy. Try it I bet your dogs will like it.

Thumbnail of user iaind2
1 review
2 helpful votes
October 21st, 2016

Kings are awesome. In every way. Best dog toys ever

Thumbnail of user marye51
1 review
10 helpful votes
February 12th, 2015

Kong makes the best rubber treat toys and I have raised all 4 of my dogs on them. We go through kongs every few months because the dogs love them so much.

Thumbnail of user lindag61
1 review
0 helpful votes
March 28th, 2014

There are other companies that make similar products but for some unknown reason my pitbull only likes the kongs. I have no idea why he only likes them but he does. Great product.

Thumbnail of user elizabethn13
1 review
0 helpful votes
October 30th, 2014

Make sure you use their website and buy the right size kong for you dog. I got one that I thought was good but it turned out to be too large which is why he never used it.

Thumbnail of user yaelh
2 reviews
2 helpful votes
July 17th, 2013

My pup loves the mini tennis balls. He has a routine. First, chew off the fuzz. Next, squeak until the squeaker falls out. Then tear the ball in half. All this can take days, but he persists whenever he gets a chance at it. I can't think of another toy that gives him such delight or gives me such play value for my money!

Thumbnail of user niamw
4 reviews
4 helpful votes
January 6th, 2014

Have used the Kong for years from puppy stage to adult. Always reliable and our lab loves it when we throw it on the beach or in the back yard.

Thumbnail of user julieg25
3 reviews
5 helpful votes
January 26th, 2014

I love all things Kong. My pug loves the small soft squeaker toys. The website is appealing visually as well.

Thumbnail of user mackenzied
11 reviews
16 helpful votes
April 11th, 2014

My dog loves her kongs. Yes, plural. They are fun for her and they dispense treats, which is her favorite part.

Thumbnail of user annal
27 reviews
145 helpful votes
November 5th, 2007

The Best Dog Toy - The Kong is probably the second best friend any dog owner can have. It is made with such sturdy rubber that my "tear through anything including my dry wall" Golden Retriever still has not demolished it.

There is a small opening in the middle of the Kong toys that you can fill with peanut butter or cookies. Your furry friend will spend hours trying to figure out how to remove every last morsel from the middle of the Kong.

These toys are so effective at getting dogs' attention and focus, that the SPCA fills them with dog food to feed their rescue dogs. No matter how nervous or anxious their dog rescues may be, the moment the Kong comes out the dog relaxes and focuses on the Kong.

This site has all the different Kongs available at local stores. I highly recommend this toy!

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About the business

The KONG Company, a leading producer of Dog Toys, Dog Treats, Cat Toys, Cat Treats and many Pet Products, is also an Active Contributor in the Pet Community

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