Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessKong has a rating of 3.56 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Kong ranks 43rd among Pets sites.
No critical highlights yet
I bought a toy for my dog, she destroyed it in a matter of minutes. It was labeled aggressive chewer. I notified company and they immediately offered a refund or replacement. Not only did they replace it with a better toy, it arrived in less than a week. I am so impressed with their customer service. I definitely recommend them to everyone.
My dog got one of your balls stuck over her lower jaw in her mouth she couldn't get the ball out it was covering all of her teeth and the ball was new I had to rush her to the vet will never buy a kong ball again and will tell all my friends and family not to either I already posted on social media and then u can't even talk to a representative about there product
My dog got one of your balls stuck over her lower jaw in her mouth she couldn't get the ball out it was covering all of her teeth and the ball was new I had to rush her to the vet will never buy a kong ball again and will tell all my friends and family not to either I already posted on social media and then u can't even talk to a representative about there product
Products used:
Ball
Bought this toy in less than 10min this is what I seen. Inside is plastic and foam. If I wasn't paying attention and he ate either I'd be in emergency room! Won't let me add photos!
Products used:
Dog toy
I have been a Kong Toy buyer for many years and have always been happy with the product, but I recently bought Kong Tennis balls and was so excited to give them the balls, it took maybe 10 mins max for them to totally destroy them. Then I had to quickly pick up the pieces, because they started eating the pieces.
I tried to connect Kong Company but since I had no receipt I would not get no help. I have trusted this company for years, but I have lost all trust in them now and will never buy another product from this company again!
Tip for consumers:
DON'T BUY THE TENNISBALLS DANGEROUS.
Products used:
Kong Tennis balls
I have purchased Kong toys for years due to their durability, but never tried the Knots type of Kong before. Don't bother! I purchased 2 of the ones with ropes at each end since they are obviously meant for tug of war, and both were destroyed in less than 1 hour! Just playing tug of war! What a waste. I mended both twice and then they were totally destroyed and in the trash after 24 hours! Never again. Thinking of completely switching to another brand of toy like Tuffy. In this economy, who can waste money like that. My dogs are my family but I don't have money to waste on a bad product!
I do not know how this company stays in business. Their costumer help is joke and their toys are crappy. The tennis ball toys comes with a squeaker in them that easily falls out after one to two uses. Therefore making these a hazard for dogs.
Dog toy's do not hod up to what the company says. Went to pet co. And other stores bought over $200.00 dollars worth of kong toys and leashes. Nothing lasts for ten minutes have to throw away right away.pet co says to bring back, but already in garbage. They do not hold up. I have putbull mix. Feels like I wasted my money.
This is a very poorly designed product. I have several advanced degrees and I find this cage (crate) to be almost impossible to figure out how to assemble and take apart. Unless you're a glutton for punishment, and enjoy mashed fingers, you should consider a different manufacturer.
Products used:
Kong dog cage (crate)
I always thought Kong was the best brand for big dogs, but after this recent experience, I have changed my mind.
Kong is a horrible brand where their products fall apart with no responsibility from their owners.
They ignore consumer reviews and continue to sell crappy and inadequate products.
KONG stretch leash is deceiving. My Goldendoodle was able to attempt to run at an angle behind me causing me to have a bad fall AND a broken arm. KONG gave no apologies but rather told me to contact Petsmart. They took no ownership for actually producing the product. The KONG product at minimal, should have a warning.
I purchased a Kong crate mat less than 1 month ago. The mat has 2 small holes from what I'm not totally sure. I feel it started with a thread issue and my dog found it. He now can take out the pad and eat it, so it's unsafe. I emailed Kong and they replied to contact the place I bought it. I feel they should have stood behind the product better as well as the customer. The mat advertised it is extremely durable which it is not. I will not buy Kong products any longer. I should have read reviews before I made this purchase.
2 plays! With 6 month old border collie not brilliant value for money. But I'm sure my puppy enjoyed destroying it
Kong Corp dud NOTHING to help us when my dog was rushed into surgery with pieces of their ball got stuck in my doxies intestines. 2500. 00 later he's still here with us and ill buy nothing from them EVER again! THEY DO NOT STAND BEHIND THEIR PRODUCTS!
I bought a kong core strength medium/large extreme, my dog had the toy for 2 hrs and it was destroyed. I will not purchase anymore nor will I recommend the to anyone else for their pet this is the second one that I have bought and he destroyed that one too. They are expensive and are not worth what you pay for them.
The KONG Company, a leading producer of Dog Toys, Dog Treats, Cat Toys, Cat Treats and many Pet Products, is also an Active Contributor in the Pet Community
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.