Knitbin

I have ordered thread and fabric from Connecting Threads. I have been happy with each purchase. The quilting thread is so nice to use and the embroidery thread is gorgeous. Plenty of colors to match every fabric. I love the many fat quarter collections. The cuts are generous and if you are making any baby quilts, the pastels can't be beat. Delivery is fast and everything has been well packaged. One of my top shops for anything I need!

Darn Good Yarn is a great company that helps to employ talented and skilled women artisans in India.The products they sell are awesome, and it is alot of fun to get their mystery items and/or subscription services, as you will be surprised at all the variety they carry. If you like vibrant rich textures and beautiful colors for your yarns, this company has that. They also sell gorgeous clothing and accessories. I always get lots of compliments on my Sari skirts, and best of all, they are made from earth friendly, repurposed materials.

My yarn came about a week ago, I thought it was only fare to update the site, I will continue to let you know how things go because I have to order some more of the same colour for a waistcoat I'm knitting (not quite enough)
Keep Knitting xxx

I placed an order for fabric woven labels on Nov 26,2010
Called them the same day to tell them what name I wanted on the labels.
3 days later they call me and tell me they need a name to put on the labels! WHAT? 1st sign of trouble!
3 days later they give me an order number! One week waisted!

Web site and magazine both say these labels will take 2-4 week to deliver. (not 3-4 months)
Ok it is now March 1 2011 and I have yet to get the labels.

I have called them and all they do is give me the run around~ Someone will return your call, one week later I called them since they never called me back!
Can we call you back? I said no I am not getting off line untill I talk to someone/ MGR. Well it looks like we never ordered the labels. So I then get in my mail box a new order number dated 1-27-2011.
And yes it will take 2-4 weeks so here I am more than 4 weeks later and I call again. I promise you I will call you back TODAY. Never called back!
I called them back again #7 they said my order was cancelled when they talked to me on Friday the day he promised to call me back and never did. I have caller ID there was no call from these people. Well did you talk to them today I said no but I did have a hang up call with the number blocked and they hung up on me!
Well that is why we canclled your order! WHAT I paid for these in Dec of 2010!

They then tried to tell me my address was no good! Funny I am getting their junky catalogs 2 since I first placed my order. Then they told me they were sent out I should have had them twice now. Never happened!
These people just lie one after another and I am still waiting for my order.

Unless you are looking for a good fight stay away!

Run away from this business. New ownership never takes responsibility for any issues. Emails and calls to customer service are not responded to. Stock is not accurate, and if you order something that is actually out of stock this company does not notify you. Takes weeks to get orders, but they charge you immediately, and you have to chase them to find out order statuses. If you dare leave truthful feedback on TrustPilot you get flagged, on Ravelry you get banned. This company is having employees, friends, and vendors write reviews on Facebook, TP, and Ravelry since real actual customers 98% of the time are having bad experiences. Save your time and sanity, just stay away.

I was a loyal customer but will now go elsewhere. The customer assistance is nonexistent. They fail yo send your order and then when you attempt to follow up after repeated emails finally acknowledge they are out of stock….while holding your money for weeks. No one responds to emails and no attempt to rectify the situation. Go to a yarn store who appreciates your business….Webs no longer cares

I have been waiting for 16 days for my product only to be told not to contact them again for two more weeks. I have requested a refund 3 times only to be told the name of the shipping company and it could take 5-10 days for delivery! We are way past that. Next stop is a complaint to the better business bureau. Stay away you won't get anything and have your money taken.

I was a member until May of this year and they stopped shipping my monthly order. I was charged for 3 months in a row and never received any product for those 3 months. Finally had to go through my credit card company and cancel my card or they would still be charging me. I wrote to them numerous times and heard all kinds of excuses and then they just stopped responding to me. I noticed online they had gone bankrupt but yet they keep sending out yarn sale notices...

Shes made several facebook accounts and has even posted at 3pm saying it was her husband who works til 6pm that he just saw her crying. Im no dic brown but im sure time travel hasnt been invented yet. Her hooks are rip offs of others designs and she is so far behind on her orders that she owes $******* in refunds but spent all the money from her orders that she cant refund people. Shes made promises to get orders done before making ready to sell but again she lied and is even offering a giveaway for a contest. Seriously wtf. Do NOT trust this person

I ordered a BOM kit (fantasy flights) Month 9 was short fabric and was suppose to be sent with Month 10. I received my Month 10 shipment and the shortage from Month 9 was not sent. I reached out and was told that the missing fabric from Month 9 will be shipped with Month 11. WTF? A decent company would correct the problem immediately. Do the right thing and send the fabric that I paid for 2 months ago.