About the Business
Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing. Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
When I placed the order, I told the gentleman I will be using a purchase order, but he did not mention that the payment had to be on a credit card. It will be more convenient if I could use a purchase order for ordering instead of a credit card. I have a limit for CC purchases and was only able to purchase one pump instead of the two that i needed.
I appreciate the fast delivery and everything was intact.
The ordering process was easy,. Customer rep was helpful with questions that I had. The only issue I had was with the freight company who unloaded the full pallet into a snow bank in the driveway of my yard and never called first. I know your supposed to inspect the order at delivery but that's hard to do when you are not notified. Thankfully nothing was stolen or frozen in the time before I went home
First class organization, have ordered from them before and never been disappointed. Trustworthy and prompt. A+++
Thank you for your continued patronage!
While I have very few issues with Kleen-ritecorp, when something is not right, they fix it right away. Not a lot of companies do that anymore and I appreciate the time they take to make it right.
Fast shipping, reasonable prices, and always great customer service.
Easy to shop for the products at I need. It's just very frustrating that shipping cost more or as much as my order does.
We hear you Vivian, I'll make sure to pass along your feedback.
Ordered over the phone, confirmation email within 15 minutes. Shipping confirmation email a couple hours later. Really like the fact that I can check that task off my list and go about my day.
Excellent products i love it
I Am just waiting to place the next order
Excellent customer service. Fast delivery. Good quality parts.
Even after paying shipping cost the tank was still cheaper than the tank cost alone at other places. This is the second time we've purchased a propane tank from Kleen-rite.
Phoned in to see where my order was the lady on the phone was amazing to talk too did not expect that from a big company
Keep up the Good work
Thank you for the review! You're all important to us and we value our relationship with you! We look forward to your next order.
The order came in a timely manner at an affordable shipping rate.
Always great service no issues at all. Friendly staff, quick order always
Order was received in a timely and in perfect
Condition
I wish I could receive my orders at my door step and not have to go to the post office.
Awesome business to deal with! Kleen-ritecorp is always ready to provide us with what ever we need. It is always a pleasure working with them!
Great experience everytime with products and prices.
Love this company, always has what I'm looking for with competitive prices. Some of the fastest shipping in the industry.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback, Doris, I'll forward this to the appropriate teams.