• K.Jordan

K.Jordan

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Overview

K.Jordan has a rating of 1.85 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about K.Jordan most frequently mention customer service, debit card, and order anything problems. K.Jordan ranks 2245th among Women's Clothing sites.

  • Service
    8
  • Value
    9
  • Shipping
    8
  • Returns
    5
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There customer service has to be the rudest people.
How would you rate K.Jordan?
Top Positive Review

“I love k. Jordan & would highly recommend them!”

Merita M.
8/22/22

I love k. Jordan! I have never had a problem with anything I have ordered. It always arrives in a timely manner and customer service is always friendly.

Top Critical Review

“Experience”

Justina H.
3/10/23

They're a scam and doing a bait and switch by baiting you by saying you're approved but when you place the order they won't process it. Bait and switch is illegal.

Reviews (125)

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Reviews that mention popular keywords

customer service (41)
Thumbnail of user meritam3
1 review
0 helpful votes
August 22nd, 2022

I love k. Jordan! I have never had a problem with anything I have ordered. It always arrives in a timely manner and customer service is always friendly.

Tip for consumers:
I like the way they email to let you know when your item has been approved and they send you messages to let you know when your item should arrive.

Products used:
I have have purchased shoes, jeans, make up, boots ,shirts. Just about anything and everything that K. Jordan sells and I love all of my purchases. I've never had to send anything back. If something is out of stock they notify me to let me know when it will be available. If its no longer available they will offer me a substitution similar to that item.

Service
Value
Shipping
Quality
Thumbnail of user nicoleh1490
1 review
1 helpful vote
August 17th, 2022

I ordered some items from this company last year or Maybe before Christmas holidays and I never received the package but sure got a BILL from this company. If it was put on the porch at my door anyone could have got it. I am very disappointed and have been for over 1-2 years

Products used:
Never got my order !!! I'm thinking it was removed from my address or just wasn't delivered I've been mad for almost 2 years but you send me a blll for items I didn't get

Thumbnail of user carolynb397
1 review
4 helpful votes
October 13th, 2019

I ordered a sweater coat from K. Jordan and it is perfectly beautiful. It looks just like it did in catalog. It fit a bit large so I had to return for smaller size. The new one arrived in about a week without additional charges. I was very pleased with item and customer service and would gladly buy from them again.

Thumbnail of user julieh951
1 review
2 helpful votes
May 26th, 2020

I love kjordan, everything is great, customer service is great, the merchandise is beautiful and true to size. I have never had a complaint about them. By the way, wonderful sales and on the season. Not like winter items in the summer. Im kjordas biggest fan.

Thumbnail of user tishab11
1 review
0 helpful votes
April 10th, 2020

My overalls were exactly as described and the size listed fit perfectly! They're just like they look in the picture in the ad and are very cute and sexy.

Thumbnail of user rochellel17
1 review
4 helpful votes
November 12th, 2019

I was approved right away. My purchase exceeded my approved amount, but they still allowed me to get it. My order was made on 11/2, shipped 11/4 and arrived 11/6. I was very impressed with the amount time that the whole process took and even more impressed with my coat. I gained some weight and it's been hard for me to find a plus size coat, but kjordan made it possible. Thank you so much!. I love my coat. I ordered my coat size up 1 size, just to be safe, but I probably could have stuck with my original size. With that being said, don't order up, at least not with coats. Good job kjordan and shame on the rest of you that are saying bad things.

Thumbnail of user marguerites19
2 reviews
1 helpful vote
July 29th, 2019

Bought a few Summer dresses I love them they fit perfectly and get many compliments on them from all age groups

Thumbnail of user julieh1090
2 reviews
0 helpful votes
November 2nd, 2020

I am always happy with my purchase and satisfied with the quality, the only complaint I have, is the shipping charges are way too high, other that that, I have no complaints. Customer service is also satisfactory

Thumbnail of user ginal79
1 review
4 helpful votes
July 18th, 2018

I am not an online regular customer. I tried K. Jordan and I was highly impressed by the customer service, prompt delivery, quality of the clothes and all the articles I ordered were beautiful! I needed a new wardrobe for a family cruise and I was super happy! Received tons of compliments ("! We make the clothes no doubt as far as our attitudes and self-confidence are concerned but K. Jordan heightened it. I will never let you go! Love you, K. Jordan and thank you for contributing to the happiness of our first family reunion cruise! God bless!

Thumbnail of user patriciac212
1 review
2 helpful votes
October 29th, 2017

I love their styles and the quality is excellent. They make phone payment easy, not complicated. Never a problem with K. Jordan. Yes, they are pricey, but you get what you pay for. Very stylish.

Thumbnail of user simonep20
1 review
2 helpful votes
February 10th, 2018

I ordered a blazer on Thursday and received it on Friday! Fit perfect and its a good quality. It was my first order and I couldnt be more pleased

Thumbnail of user sherryj11
1 review
5 helpful votes
May 29th, 2018

I've been purchasing from K. Jordan for almost a year and have 12 shirts, 2 pairs of pants, a puma sweatshirt with a hoodie but its like a nighty but warm so it's good for the winter. Everything I've bought is true to size and is nice quality and looks exactly like the picture in the catalog and on the site. They are sister companies with Masseys where I bought my winter boots sketchers and k-swiss sneakers that fit true to size. The stuff ships 7-10 days and never late. I seriously am shocked to see these reviews cause I don't have 1 bad thing to say about them cause i have gotten so much stuff and it's great stuff and not expensive at all. I'm ready to buy some more stuff right now. No joke.

Thumbnail of user cinm1
1 review
2 helpful votes
May 24th, 2017

My hubby Fred ordered me a cold shoulder top. I am very pleased with his purchase and FAST DELIVERY. I was surprised because the reviews on here says delivery takes too long.

Thumbnail of user debbier79
1 review
2 helpful votes
March 9th, 2017

Absolutely wonderful! Love the awesome styles! Great customer service! My go to place! Keep up the great work. Would highly recommend

Thumbnail of user karens119
1 review
11 helpful votes
August 17th, 2015

I was greatly surprised how easy it was to establish an account, how quickly i received my entire order at once innstead of in pieces. And paid 25.00 sale price for most of my order. 5 lovely outfits.its nice to know that even on a fixed income, k. Jordan has made their clothing affordable for me. Evening wear, business attire, dressy casual they have it all! Yes, there are a few things out of my budget in the catalog but there was sooo much on sale that i got 5 outfits and credit to spare. Im addicted lol

Thumbnail of user anah6
1 review
5 helpful votes
September 21st, 2014

Tengo un problema quiero abonar a la cuenta y no me deja. Estoy en Costa Rica mi correo es anaflorita"hotmail.com

Thumbnail of user catf6
1 review
2 helpful votes
December 27th, 2016

I was surprised to read these bad reviews, I have had a Kjorden account for about a year, have ordered several times always gotten my items on time, sizes fit well, always looked just like the pictures and the quality was always good. I did have to call them once and was left on hold for about 5 minutes but the problem was resolved immediately and the customer service rep was great, Kjorden will continue to get my business

Thumbnail of user aleasiap
1 review
3 helpful votes
August 15th, 2016

I ordered the skinny jeans and the fit was perfect, Also they were made to fit, top quality material and very nice color. I hope to buy more before they are gone!
Aleasia

Thumbnail of user nancyn39
1 review
3 helpful votes
October 31st, 2016

They delivered fast... were very friendly... and the person loved the gift... some ppl just can never be pleased... but I am happy with them... thank u K. Jordan

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