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Claim Your BusinessK.Jordan has a rating of 1.85 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about K.Jordan most frequently mention customer service, debit card, and order anything problems. K.Jordan ranks 2257th among Women's Clothing sites.
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I love k. Jordan! I have never had a problem with anything I have ordered. It always arrives in a timely manner and customer service is always friendly.
They're a scam and doing a bait and switch by baiting you by saying you're approved but when you place the order they won't process it. Bait and switch is illegal.
I like their merchandise, but unfortunately I will not buy from them anymore because shipping has been VERY unreliable and everything arrives very late, after rescheduling multiple times. I tried to complain, maybe get a different shipping option, but the supervisor at costumer service really didn't care about my order, my problem. Bye KJordan
Products used:
Fashion clothing and shoes
Received K. Jordan magazine for the first time, was about to place an order, however, decided to read the reviews first. Wow! The majority of customers that have ordered are truly unhappy with this company. So I decided NOT to go this venue and destroyed the application and trashed the magazine, I never entertain any company with such Negative results. Thanks but no Thanks!
I have had my Original Account for at least a year. I received 2 different statements, both had 2 different balances. Anytime I charge something, I use the Account Number that was assigned to me. So how did they open a new account for me when I charged something? And they explained that, unfortunately it happens. Why did they do this without my knowledge? That has never happened, and I am not ok with it. Why should I be responsible for their mistake? And got 2 of the rudest Customer Service Reps. I loved this Company, but after this incident, I will close my account.
The customer service is good that's why I gave them a 2. But the shipping is horrible takes forever the clothes are over sized I bought a medium too big returned it for a small still to big I just got off the phone with them with the two shirts that did fit it cost me 19.99 for shipping Wtf I'm done with that place their close ain't made that good any ways one of the shirts I can wear as a night gown yeah it's that long don't make sense
Oh K Jordan, I received a catalog stating I could charge up to $350 (pre-approved offer)
I placed an order for $347. 47. 2 days later I get an email now stating the want roughly 1/3 down. REALLY? So what the catalog said was a bait and switch. I cancel the order.
2 days later I get a catalog stating I am pre-approved for $500 in credit with them. So I call and talk to Carlos a manager in their credit department. I tell him everything I just told you and he is rude and condescending. Tells me to place the order again and find out if my credit is good with them this time. Funny because your parent company is the same company that owns Monroe & Main and Swiss Colony and I have accounts with both of them but, No thank you. I will spend my money elsewhere jerk. I wouldn't order from this company if it was free after my experience.
I ordered the pajama boot cut jeans and they are nice. I really love them but the shipping price is Crazy! The pants are not worth double what I can buy a pair of jeans locally for. Also took way too long to receive my order. Even though they have a lot of cute items I would love to have, I will not shop here again.
I order the Booty Chain jeans. I order a size, 14, 16, 18 and 16W and they are all the same size! Made in China. The clothes run extremely small!
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