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  • KiwiPhoto.nz

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Overview

KiwiPhoto.nz has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. KiwiPhoto.nz ranks 1015th among Electronics sites.

What reviewers want you to know

Positive highlights

  • but the customer service is kinda slow and there are no or it has a late confirmation and tracking number email.

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How would you rate KiwiPhoto.nz?
Top Critical Review

“Bad customer service”

Erina W.
12/19/19

I purchased a camera from Kiwiphoto for Christmas. They processed the order 2 weeks ago a few days after I made it online. I've been waiting anxiously for it to be shipped. 8 days later I call them to find out a tracking number and they tell me the order was cancelled due to insufficient funds (they made CC payment 3 days after the order). I needed this by Christmas. CS told me he will make sure I get it by then. 2 days later I call waited 20 minutes on hold to speak to customer service and they have said it will take another 10 days to be sent from Ireland! I needed this last week. 25 days later hopefully I will get it! Very annoying and inconvenient. Good price but Bad customer service! I would have been better off waiting for boxing day sale and getting one from NZ where the warranty and repair fits.

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