1 review for KitchenBathCollection is not recommended
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North Carolina
1 review
7 helpful votes

Bait & Switch on Houzz
October 27, 2015

Be VERY careful purchasing from the people at Kitchen Bath Collection of Gardenia, CA. They extensively market products on HOUZZ.com. My experience was HORRIBLE. They post pictures of their products, but reserve the right to ship you whatever they want in terms of color variations. They take return, but only if the return is: authorized, and in the original carton, and you pay the freight, and you pay insurance. So, the expense of the return is very high--and YOU pay, even when the reason for the return is they shipped something other than what you purchased.

I bought a bathroom vanity with a tan countertop. They shipped the vanity, but with a yellow countertop. Even when I showed them the picture of what they posted as the product I was buying and the picture of the yellow countertop they shipped, they claimed the difference was "natural variations" in the stone--so they shipped the right item!

Don't waste your money. Don't waste your time. Don't buy from anyone selling on house.com and DONT buy from KitchenBathCollections.com

Date of experience: October 27, 2015
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