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Kinguin has a rating of 2.48 stars from 386 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kinguin most frequently mention buyer protection, and credit card problems. Kinguin ranks 252nd among Video Games Other sites.
This company responds to reviews on average within 13 days
I received the Steam keys I bought today on Kinguin.net. And, it's relatively cheaper than other websites. Thank you! I recommend this website.
Do not trust anything that tells you to use the old automated phone system that Microsoft has deprecated.
I received the Steam keys I bought today on Kinguin.net. And, it's relatively cheaper than other websites. Thank you! I recommend this website.
Products used:
SimplePlanes Steam CD Key
This site is one of the best. I come from a family with not much to spend adn here we can have nice games for normal prices. And the best thing is the random keys. Just for a couple of euro's we can play new games. I love this site
I have been using it for a long time and it is for me the best site to buy games. Best Prices and fast delivery. Very well!
I paid a fair amount for Norton 360 premium 2 year's subscription, i am incredibly happy with the customer service, i had the key and activated after 3 minutes and i think that's great. The price was cheaper than other sellers or the official site. Overall, my experience was great and i look forward buying again from them. Thank you very much.
Bought 3 games so far, the service is great.
Only had a late delivery for 1 of them ( sea of thieves) but with the buyer's protection I got it refunded with a 10 euros discount on my next game.
Kinguin accept virtual credit cards which is great.
The prices are great aswel.
Would recommend
Super quick delivery time of the access code for the game and the process was super streamlined, not quite sure if all the stuff on the site will be this good because there are different sellers, but my experience was good.
Every Problem was solved in the live Chat, thanks for the Great Support, i would reccomend this Site to my Friends and i would buy there again! 10 Stars!
Dear Michelangelo,
We appreciate your opinion, thank you very much for sharing it with us!
We work and sweat for you to provide the best support possible and we are happy our team helped you out with all the issues that appeared and made it in a satisfactory way! It is so good you have a pleasant shopping experience.
We wish you and your friends wonderful moments with the purchased games!
If you ever need help or have feedback or suggestions regarding our website’s features, keep in mind we’re available 24/7 to answer any questions you may have.
Best regards,
Eva
Had an issue with activating a Windows 10 key. I contacted customer service via live chat. Within 5 minutes I was paired with a rep who quickly identified the problem and provided a fix. I will 100% continue business with Kinguin.
I am glad i watch YouTube or else i would have never known of Kinguin deals on key-codes. I got Win10 home for a third the price and no problems so far. Nice job Kinguin, and it is all 100% quarrateed. For a very small fee. Can't go wrong.
I think this is really the very best site for cheap games on the Internet. I had no problems in my experience of buying products through Kinguin. If you have any problems, you can just contact the Live chat support, they are very friendly and they will do the best to help you!
Dear Stefan,
Thank you for leaving such a positive comment!
We are very happy that our offers are so interesting for you. Our team works very hard to be able to offer the best prices!
We hope that you also saw our best deals - if not, we invite you to check them! They are really worth it.
In case of any doubts, we are here to help, 24/7.
Kind regards,
Margo
Great reseller. Been a customer for years, easy and quick delivery via email with no complications.
Just now, for the first time in years, a key I bought couldn't be used because it was already redeemed. Within 15 minutes, my support ticket was answered and I got my replacement key.
Couldn't be happier with Kinguin.net.
Super fast delivery and low price! I was looking for a low price because I wasn't sure if I'd like the game. It turned out the game was exactly what I expected, thumbs up for Kinguin!
I've used the site plenty of times in the past, never had an issue with them, products were always delivered correctly and CS is always happy to help.
Prices are great and if you are getting cold feet, you can always add insurance to your purchases in case the key doesn't work. I was having trouble with a key and the customer support went above and beyond to help me
I have been shopping from Kinguin for many many years now and I have never had any issues. Good prices and good service.
I had a problem with activation of Windows 10 Home and Microsoft Croatia was closed for the day. I have contacted Kinguin on LiveChat and support person acquired Confirmation ID for me in no time.
Pretty reliable source of CD keys. I had an issue with my order and they solved it quickly. All I had to do was contact customer service. I am sorry to see other's had this issue as well and they were not able to get it resolved.
Hello,
Thank you for your review!
We are happy that despite initial issue you found our service satisfactory.
Reliability of support is our priority so we do our best to investigate and resolve any issues.
If you would have any questions regarding that matter, or anything else, feel free to contact us anytime!
With regards,
Hans
Totally best site for game related orders, Bought varius games gems cards, always delivered fast and nice!
The support team does nothing but help. I can't say anything negative about them or their site, and while I am sorry for those who have had bad experiences, it doesn't deter me at all :) Viktor, and everyone else in their LiveChat team, do awesome work and get everything done quick, going far and beyond to help me. So happy I chose Kinguin over G2A!
Dear Richard,
Thank you for the great rating and amazingly kind words.
We are really happy to hear that you consider us spectacular and we are certainly overjoyed that our support team left such an astonishing impression.
A lot of us, here at Kinguin, are gamers so we know how customers might feel should something go wrong and we try to do our best to provide the same quality of service we ourselves would expect to see.
That said, we'll continue to be spectacular every day, for customers such as yourself and everyone else that comes to visit our store. After all, by gamers - for gamers.
And hey, if you have any questions, problems or even suggestions about what else can we do to be an even better website and store, don't hesitate to contact us on LiveChat or via a ticket.
Keep calm and game on!
Best regards,
Pat
An amazing website for computers operatos softwares and games of Open terminals like linux or ubontu, Windows, Os, Ios, and mac. This bussiness website wll rise up soon like the bull rageing. But collecting personal datas about user is not appreciatables to me...
ONE LOVE.
LOYALITY AND HONESTY IS HERE>
They solved my problem within half an hour. I'am grateful for customer service like this. Very kind perosnal and they are very helpful and undestanding
Hello Michal,
Thank you for the rating and review.
It's fantastic that our team was able to resolve the issue so fast for you. It's our hope that this small inconvenience won't stop you from visiting our store in the future.
We're planning many a great thing for the future and we want all of our customers to check it out.
Should you have any questions or require additional help, we are at your disposal 24/7, also on LiveChat.
Best regards,
Pat
Buy on the regular from here and never have had a bad experience. I will continue to her here well into the future. The customer service is always on hand and will help you out quickly and nicely
My Key was unusable. I used the Live Chat for support. It is a fast Support and i am very staisfied with the service. Thumbs Up and keep it up.
Dear Marco,
We appreciate the high rating and kind words.
Please accept our apologies for the experienced issue and we hope that now everything is as you want it to be.
We're glad that our support team was able to sort the issue for you and provide high quality of service.
Rest assured, as long as we have great customers such as yourself, we'll keep up going the extra mile to make sure our customers get only the best.
Best regards,
Pat
I had a Question in the Live Support about a game key that didn't work and the Supporter Instantly checked his thinks and was able to help and also resells the key for me Perfect
Dear Luca,
Thank you for sharing your experience.
The resale procedure allows you to return an unwanted, yet still not activated key back to our marketplace. We're glad to hear that you find it suitable for your needs. Hopefully, it will be over soon and you will receive your refund in no time.
Should you have any questions about our site, please do not hesitate to contact us.
Best regards,
Grzegorz
This is a great key site and I would go back to buy more. Not because of their fast and great service, But their great customer service and kinguin protect.
Gain trust and grow your business with customer reviews.
Kinguin.net is a marketplace for gamers. Here developers sell games to wholesalers, merchants, and direct to customers. The merchants buy from wholesalers or developers and sell to consumers at fair market prices. In every case, great care is taken to ensure that customers get working product keys, and Kinguin’s award-winning customer support team is always ready to help.
Hello!
Thank you very much for your feedback, we appreciate it!
Till this day we can't express how sorry we are for the situation that occurred regarding Sea of Thieves. Our Supporters were working really hard that day to reply to every Customer and find a suiting compensation for them. After all, we did our best to deal with that issue.
We are more than happy to hear, that regardless of that unfortunate situation, we still managed to leave you satisfied.
Please do not forget, that in case of any issue, you can always count on our support!
Best regards,
Hania