• KingofSparklers

KingofSparklers

Overview

KingofSparklers has a rating of 4.02 stars from 808 reviews, indicating that most customers are generally satisfied with their purchases. KingofSparklers ranks 8th among Party Supplies sites.

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • i was able to make my buying decision in under 5 minutes thanks to their excellent customer service!

Critical highlights

No critical highlights yet

How would you rate KingofSparklers?
Top Positive Review

“Fun party”

Tyler C.
3/13/24

I ordered the sparkle for my birthday party and it was the highlight of the day. Everyone kept asking where I bought it from and I happily referred it to them.

Top Critical Review

“Return policy”

David R.
9/5/23

We purchased a plastic champagne dispenser but it didn't fit reached out twice to return but no response - very unethical and would not recommend

Reviews (808)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user paigev10
Paige V.
2 reviews
0 helpful votes
February 6th, 2020
Verified purchase

It was easy and got a little free gift! Hopefully these ship fast as reviews say and then I stand by my 5 stars!

Thumbnail of user teram8
Tera M.
1 review
0 helpful votes
January 30th, 2020
Verified purchase

The sparklers were incredibly fun! Everyone loved them. It's definitely something that will turn any birthday into a fun party!

Thumbnail of user davidr6377
1 review
0 helpful votes
September 5th, 2023

We purchased a plastic champagne dispenser but it didn't fit reached out twice to return but no response - very unethical and would not recommend

Products used:
Champagne dispenser

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerc185
10 reviews
12 helpful votes
March 13th, 2024

I ordered the sparkle for my birthday party and it was the highlight of the day. Everyone kept asking where I bought it from and I happily referred it to them.

Thumbnail of user shune
Shun E.
1 review
0 helpful votes
June 2nd, 2020
Verified purchase

I contacted the support phone number to verify the electric hookah pictured was the genuine one sold in France (C2 vs O2 label causes confusion and the price here was unbeatable). The representative was friendly and helpful and delivery was speedy. Thank you King of Sparklers.

Thumbnail of user heatherq4
Heather Q.
5 reviews
0 helpful votes
February 10th, 2020
Verified purchase

They were very helpful answering questions via online chat - i was able to make my buying decision in under 5 minutes thanks to their excellent customer service!

Thumbnail of user anonymousn711
anonymous N.
2 reviews
1 helpful vote
February 3rd, 2020
Verified purchase

The quality of these were absolutely horrible. The silver paper was peeling off and bubbling on the sides. They look extremely cheap. Horrible quality and I'm upset they were so expensive. If not for the ridiculous restocking fee, these would absolutely be returned. I am very disappointed and upset. Will be telling all my bride friends not to order this horrible product. I should have shopped with your competitor. You should be embarrassed.

Thumbnail of user virginiasc
Virginias C.
1 review
0 helpful votes
February 1st, 2020
Verified purchase

Great first experience with you guys.
We are a custom cake bakery and one of our customers wanted a fire breathing dragon. It worked great with your sparklers! I would attach a photo if we were able. There's a picture on our Facebook account.
Thanks,
Virginia's Cakes
VirginiasCakes.com
Facebook: virginias cakes and more llc

Thumbnail of user jlaba
JLab A.
1 review
0 helpful votes
September 8th, 2019
Verified purchase

For anyone considering their choices with regard purchasing sparklers, you don't have to look any further; this company really REALLY has it together! Exceptional product, exceptional company, and amazing follow-through relating to growing your business! I'm guessing you're called the 'King' of Sparklers for a reason!

Buy from these folks.

Thumbnail of user anonymousr292
anonymous R.
2 reviews
0 helpful votes
January 5th, 2019
Verified purchase

Exactly the products I was looking for plus more! Great photos and description for reference. Easy check out.

Thumbnail of user debras269
Debra S.
1 review
0 helpful votes
June 27th, 2018
Verified purchase

Yes I received the 12 bottle clips but I didn't get my refund as yet for the 24 bottle clips I canceled.I would like to know why I haven't received that refund as yet.

Thumbnail of user apellesm1
Apelles M.
1 review
0 helpful votes
February 28th, 2020
Verified purchase

Super easy! I like the descriptions and pictures, and the pop ups to see who is purchasing what . Easy check out. Happy to purchase exactly what I needed for our big event at the restaurant! Thank you!

Thumbnail of user veronicao19
Veronica O.
2 reviews
0 helpful votes
March 29th, 2020
Verified purchase

I am very glad to have came across this website! I ordered and received very quickly! I Will order more for upcoming events! Thanks so much!!

Thumbnail of user abbyz8
Abby Z.
1 review
0 helpful votes
March 4th, 2020
Verified purchase

So far, so good. I need these items by the weekend, so hope the shipping date is as it states. Thank you.

Thumbnail of user johnd3455
John D.
1 review
0 helpful votes
March 3rd, 2020
Verified purchase

i bought 4 of these already, 2 of them the charging ports fell out of, the 3rd one quit charging and the last one is still working. i bought them about 2 months ago. i dont have much of an option since the sparklers with flames is not allowed in my city, this appears like it will be problem on the quality but i have no options other that this

Thumbnail of user michellet199
Michelle T.
4 reviews
1 helpful vote
February 17th, 2018
Verified purchase

As relayed in earlier message, King of Sparklers has always been great to us in terms of purchasing and delivery. We have been a loyal costumer and will continue to be. I wish you had the 5 inch however I understand that you cant import them anymore. The 6 inch is still great just last a very long time. Sometimes we get some faulty sparklers or sometimes the sparklers may take long to light and then shoot out quickly but overall for the most part most light up well.

Thumbnail of user laurah2459
1 review
0 helpful votes
June 14th, 2022
Verified purchase

I ordered dessert sparklers from this company and upon receiving I see that they are not food safe or for indoor use. I reached out via email to info@ and thought they sent me the wrong ones. My first email was June 2nd - no reply. I reached out again June 7th. No reply. I had my general manager cc'd in the email and on June 13th he replied in the email if I had any luck in getting in contact with someone. I told him I'd call them. Upon calling them no answer. Today I received a phone call from a Luciana and told her that I ordered DESSERT sparklers and the ones I received are not food safe nor are they for indoor use. She then told me that thats what they use. All of Miami uses them. I asked her, "so you are telling me that you are selling sparklers that are not safe for indoor use AND not safe for food to people who are using them inside and on food?" she very nonchalantly said yes. I was blown away. I told her that in California we cannot do that - its a health code violation and against the law to use unsafe product on food. She said OK I'll issue you a refund. Thanks for the refund but it does not sit well with me that this company is distributing and advertising dessert sparklers when they are in fact NOT for food. Thankfully she called on a recorded line and I will report this.

Tip for consumers:
do not purchase these if they are for food or indoors.

Products used:
dessert sparklers

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomast366
Thomas T.
1 review
0 helpful votes
September 9th, 2019
Verified purchase

Easy but the estimated delivery time was off by 6 days which, really hindered my Labor Day weekend events.

Thumbnail of user isaace12
Isaac E.
2 reviews
0 helpful votes
October 7th, 2019
Verified purchase

I had trouble ordering 288 sparklers online. However, jeremy, walk me through the process, and it turned out to be incredibly easy!!

Please give Jeremy a "Gold star".........,but forget about the sparkler because I think he seen enough of those LOL

Thumbnail of user unhappyq1
unhappy Q.
1 review
1 helpful vote
September 3rd, 2019
Verified purchase

on checking out I was told UPS would be shipping for $11.95. But it was shipped first class USPS. Not even priority mail. I feel I was waaaaay overcharged for shipping being well away my package was around $4. to ship and there was no 'packaging'. Also we have problems with getting our packages via USPS and it took 2 postal people who kindly went out of their way to make sure we received these sparklers in time. I placed the order because I could choose UPS shipping!!! The boxes came crushed :(
I contacted king of sparklers and never received a response. I will buy from another company from now on. Customer service goes a long way, but the silence, avoidance only confirms the sketchiness of this company.

Thumbnail of user daylep2
Dayle P.
1 review
0 helpful votes
March 6th, 2020
Verified purchase

Less one star. I have to know how the end result will be once I receive my product. The ordering and checkout is great!

Thumbnail of user margiek16
Margie K.
1 review
0 helpful votes
January 30th, 2020
Verified purchase

can't wait to receive. I was not sure about the quantity, it could be just a bit more explanatory on the amount one means (48) per packet I am assuming

Thumbnail of user arunm16
Arun M.
1 review
0 helpful votes
May 12th, 2019
Verified purchase

You should have a rapid reorder option on your website. Also, add sparkler length to all items. Some are missing... Rest is great.

Thumbnail of user madalynf
Madalyn F.
1 review
0 helpful votes
December 19th, 2019
Verified purchase

I have tried to email the customer service email about a return twice now and no one has reached out to me. I emailed at the time that I placed the order, saying I ordered the wrong item and would like to cancel my order and then again after I received my order saying I would like to start a return as I don't need the item and I have not even opened the package. No one has returned my email.

Thumbnail of user taylorl102
Taylor L.
1 review
0 helpful votes
February 19th, 2020
Verified purchase

Always shop of KoS for my bottle needs. This order is for a cake and I knew I could rely on them to be fast and professional.

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