• Kijiji

Kijiji

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Kijiji has a rating of 1.45 stars from 372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kijiji most frequently mention customer service, live chat, and post ads problems. Kijiji ranks 219th among Classifieds sites.

  • Service
    68
  • Value
    68
  • Shipping
    38
  • Returns
    43
  • Quality
    54
Positive reviews (last 12 months): 4.3%
Positive
1
Neutral
0
Negative
22
41
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Extremely unprofessional and poor customer service!
  • Their review system is ridiculous and can drag an honest upstanding person to the gutter for all to see!
How would you rate Kijiji?
Top Positive Review

“Selling is EASY”

LARRY D.
3/26/22

I have been a seller on Kijiji for over a year now. I have 29 five star reviews. All of my buyers have given me a 5 star review. My prices are reasonable and putting ads is quite easy. The only complaint I have are potential buyers who ask about something and you never hear from them again. That is not a fault of th4e Kijiji system, just the users. I never pay for any upgrades so the free adds and no comissions is a great way for me to do business.

Top Critical Review

“Kijiji is a dumpster fire”

Katie F.
1/23/24

Horrible, rude customer service. Racist targetting of users. Poorly managed and operated. I just requested that they delete their useless account and delete all my information. Craigslist is so much better than kijiji. And that's saying something. Kijiji is going to crash soon.

Reviews (372)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34) review system (15)
Thumbnail of user nancyr156
2 reviews
14 helpful votes
February 19th, 2018

Kijiji is not the issue i love it, but the people that buy need to do learn how it work. Like i sold a womens winter jacket to a man for is wife, i come without is wife to buy the jacket then 2 hours later i call me back to get is money back because it to small for is wife. Now is pis that i wont take it back. It not my responsibility to make sure it the good size for her. When you by use clothes from a privates u better make sure it goin to fit, if it doesn't it not the seller faults and as soon as you live whit what you buy it yours.

Thumbnail of user kevc4
1 review
3 helpful votes
July 30th, 2018

Kijiji is a decent place to go find something you quickly need or have been saving up for. What sucks about this site is the amount of old degenerates that are on here. I swear these old people will NEVER learn how technology works or how to communicate online. Get the hell off the internet you ancient beings.

Funny isn't it that most of the negative reviews are from the old people. God this is pathetic that I even have to write this to tell these weak whiny old people to shut up. This isn't the place for you and your light-hearted bs.

People low-ball and argue, THAT IS LIFE. Deal with it!

Tip for consumers:
Tell old people to stay the heck off the internet so the rest of humanity can move on with itself.

Service
Value
Quality
Thumbnail of user garnete
6 reviews
13 helpful votes
October 25th, 2013

Kijiji.ca works great if you know how to use it. They will not allow multiple ads in different target market locations of the same product or service - although this is supposed to be a global policy, many professional resellers are now flooding the pages with repeated ads for their products. Automobile sales and marketing "opportunities" - these sellers have found a way to get their ads placed in multiple categories, but joe-public is usually denied. There is also often a long delay in when you submit the ad to when it is posted, so posting time sensitive ads can be a problem as their review of posted ads is slow.

Thumbnail of user harinderg
18 reviews
14 helpful votes
November 25th, 2011

Easy to use and an effective free way to sell. Of course there are paid options and even these are pretty reasonable when compared to ebay or Autotrader.

3 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Visit Kijiji Classifieds to buy, sell, or trade almost anything! New and used items, cars, real estate, jobs, services, vacation rentals and more virtually anywhere in Canada.

How do I know I can trust these reviews about Kijiji?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Kijiji?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business