• Kijiji

Kijiji

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Overview

Kijiji has a rating of 1.45 stars from 373 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kijiji most frequently mention customer service, live chat, and post ads problems. Kijiji ranks 219th among Classifieds sites.

  • Service
    69
  • Value
    69
  • Shipping
    39
  • Returns
    44
  • Quality
    55
Positive reviews (last 12 months): 4%
Positive
1
Neutral
0
Negative
24
41
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Extremely unprofessional and poor customer service!
  • Their review system is ridiculous and can drag an honest upstanding person to the gutter for all to see!
How would you rate Kijiji?
Top Positive Review

“Selling is EASY”

LARRY D.
3/26/22

I have been a seller on Kijiji for over a year now. I have 29 five star reviews. All of my buyers have given me a 5 star review. My prices are reasonable and putting ads is quite easy. The only complaint I have are potential buyers who ask about something and you never hear from them again. That is not a fault of th4e Kijiji system, just the users. I never pay for any upgrades so the free adds and no comissions is a great way for me to do business.

Top Critical Review

“Kijiji is a dumpster fire”

Katie F.
1/23/24

Horrible, rude customer service. Racist targetting of users. Poorly managed and operated. I just requested that they delete their useless account and delete all my information. Craigslist is so much better than kijiji. And that's saying something. Kijiji is going to crash soon.

Reviews (373)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34) review system (15)
Thumbnail of user jamese1850
1 review
1 helpful vote
February 21st, 2023

Poor quality pictures, limited description wording, high price, no shipping offered.
I think some sellers think everyone on here is a crook or trying to con them.
You message them for more information or better quality pictures and they just
Won't do it! Then they wonder why their item doesn't sell.One item I was interested in has been on Kijiji for two years! If you try and help them by sending better info. On their item they just ignore it. I remind them that the buyer will pay for shipping and the transaction can be done with an e-transfer.
I get the impression that some sellers don't know what that is. If they are too lazy to take an item to the post office then they are totally relying on local sales, which really limits their chances. Anyways, that is my rant for today but I
Just get tired of some of these people who limit themselves and their selling prospects on here.

Thumbnail of user johng5276
1 review
1 helpful vote
August 9th, 2022

IM AFRAID THAT KIJIJI IS NO LONGER AN EFFECTIVE SELLING PLATFORM LIKE IT USED TO BE. LOTS OF LOOKERS BUT NO BUYERS. WHY? I THINK COVID HAS DESSIMATED THE MARKETPLACE. PEOPLE LOSING THEIR JOBS, WORKING PART TIME LEADS TO NO DISPOSABLE INCOME. THATS THE REASON! NOT ALL THE REASONS THEY GIVE YOU AS TO WHY THE SALES ARE SO SLOW IF NON EXISTENT. THIS IS NOT KIJIJIS FAULT BUT THE CONDITION OF THE ECONOMY. ONLY TIME WILL CHANGE THAT.

Service
Value
Thumbnail of user stephend215
1 review
4 helpful votes
September 30th, 2018

Kijiji used to be a place you could go to find people who had something surplus to sell. Now it is page after page of full-priced retailers selling new stuff. You have to wade through pages of "flyer-type" ads which just are trying to drag you into their store. Wasting lots of time.
I still post for selling but it takes a long time to find your own ad for checking purposes because of all the retail ads.

Thumbnail of user andop
12 reviews
39 helpful votes
December 27th, 2019

Fun site, quick loading times, a lot of terrible ads, and a few genuinely nice ones. Do you want a 2002 Range Rover for under $5,000? Not the place to look for one. It's a great site, I don't understand why people hate it. It's not that the business is corrupt, it's the people who post their ads that are. You must be seriously crazy like Meleene J.
The site is fine.

Tip for consumers:
Here's a tip, avoid the sketchy ads.

Products used:
I bought my first car with no problems, some parts for a web browsing computer, and a vacuum.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffp463
5 reviews
11 helpful votes
April 5th, 2020

I've registered a few months ago, and have sold a few items. I've been prank replied to some of my ads, but have sold a few items. Kijiji itself is a decent site-They even provide ten free ads, which is great; However, if the pranksters are many and they prank a lot, this a big problem and hurts the site badly.

There are also people who contact a seller, but then suddenly stop replying.

A recent bad experience, was a seller who sold me a faulty item. I tried calling the police (as advised by Kijiji), but I was told they don't deal with monetary issues. I was told I'd have to call a lawyer. Therefore, buying expensive items is a bad idea.

Thumbnail of user katherinee9
4 reviews
6 helpful votes
October 28th, 2016

I have learned a few things to watch out for. Don't meet after hours (dark) never ever send cash or a chech without receiving ur goods. If the Deal Sounds to go to be true it's more than likely a Scam, just B careful and aware Not everyone is as honest as U are! Now on a positive Note I have bought some VERY Cool unique stuff, and sola items as well on Kijiji they have everything from diamonds to baby-sitters awesome variety. It's also buyer beware as Kijiji usi NOT in anyway responsible for anything from stuff bought, sold to theft should it occur. Just be SMART, safe with UR purchasing.

Thumbnail of user scammym
4 reviews
22 helpful votes
June 18th, 2015

Kijiji can be hit and miss the key seems to be patience and excellent interpersonal and communication skills ( many people lack these assets). Be advised that posting your email address or telephone number on these type of websites can result in that information being collected by various con artists and or telemarketing agencies. If someone makes and offer that seems to good to be true... It very well might be a Phishing scam. Overall be careful when using "bulletin board" style 'buy sell and trade' websites.

Thumbnail of user mohameda94
1 review
3 helpful votes
July 17th, 2017

I ask about flat in Monte rial Canada 1,5 room " studio"
My name mohamed bela from Egypt i, ll take this flat for 3 month
I am 33 years i am engineer my wife is doctor
My e mil *******@yahoo. Com

Thumbnail of user anni10
16 reviews
50 helpful votes
November 14th, 2018
• Updated review

Kijiji used to be Canadian website a place you could go to find people who had something want to sell locally you can pick it up or even use shipping but now have advertising for Chinese seller.
This service since eBay has taken over has gone nowhere but down. We want our old website back.

Kijiji is now very bad
May 11th, 2018
• Previous review

What happened? I used Kijiji all the time now is bad as eBay.
This service since eBay has taken over has gone nowhere but down.
They got too big to give a damn about their customers
Horrible search options, Pleas give us our old Kijiji back.
Too many advertisers.
Stop placing ads on Kijiji and go to Craigslist.

Thumbnail of user frankeeh
1 review
5 helpful votes
August 18th, 2018

I am in Kijiji more then 8 years still great some how of reverse mode yes
Also some of costumers are very cheap and they want something for free even new item for sale they offer less then 1/4 Quarter of current price in store be fair commmmm
And If you want the Saler to reply to you don't low ball fair price be ok Kjij still the best yes its hard to satisfy every one and if you don't like kjiji go some where else no one force you...

Thumbnail of user johnr245
1 review
0 helpful votes
August 15th, 2015

When I try to look for travel trailers with NO BUNKS I am shown all trailers with no exclusion of bunk models and at times it appears bunk models are the only thing shown.

Thumbnail of user juias
1 review
1 helpful vote
August 31st, 2013

Some services advertised on Kijiji are not reliable, since there is no control on what is advertised and no way to get a reviews or references on these services. I used Kijiji to search for moving companies and when I found one they delivered most horrible moving services demanding twice more than we have agreed with these company before.

Thumbnail of user sivalingamc
1 review
6 helpful votes
October 12th, 2014

I have been using kijij for more than 5 years. This is my review - THEY ARE GOING TO DIE SOON. Look for alternatives.

Such a waste (PS: I might have spent close to $2000 bucks in 5 years, it was good initially)

Service
Value
Shipping
Returns
Quality
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About the business

Visit Kijiji Classifieds to buy, sell, or trade almost anything! New and used items, cars, real estate, jobs, services, vacation rentals and more virtually anywhere in Canada.

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