I bought a deal for house cleaning First Choice Maids I should have checked on YELP SAN DIEGO before buying this deal ALL (but 2-could be family) were horrible- one star. KGB refused to give me my money back because they stated I USED the coupon, duh... of course I used it I bought it- they STATED 3 hours o cleaning. After my experience (below) they didnt give me my money back which is stupid since I literally have spend hundreds and would have continued to do so, it seems they will sell you ANYTHING as long as they make a buck-once they get their money they dont care how the service they sold was or their false advertising on the service.

DONT USE THIS SERVICE VIA KGB DEALS-Very unprofessional, terrible job- actually the short list I had for her to do in my small place was not even done. Notes: 3 hours voucher 158.00 value- stated. Clean bathrooms thoroughly (2) master bedroom -tub, shower doors, floors walls, ors MAIN focus. Floors dining room/kitchen/ microwave/toaster oven, sink, counter top cleaned. Sliding glass doors clean.

We look forward to a 100% service satisfaction guaranteed is their motto-this alone is false advertising. If he sent someone ELSE in to do the job that had professional products and had experience that would be fine but the owner wanted to give me a discount to have someone come back to do the job that was never done in the first place- the only motto should be YOU GET WHAT YOU PAY FOR. I got a "deal from KGB" 59.00, but it wasnt even 59.00 worth of cleaning!

1. I DID NOT CHECK ANYTHING UNTIL SHE LEFT (IM not a babysitter), I figured she was here for 3 hours so I didnt need to check on anything prior to her leaving. I even gave her a 20.00 tip thinking she did twork she wasI hired her to do. But when I walked in the kitchen barefoot- there were crumbs on the bottom of my feet, so I looked in the corners all the dirt was still there also dirt still in the corner of the dining room (I have a small dining/kitchen area it should have been spotless). I am not sure if she lightly broomed or if she washed the floors which is what was needed.

2. Bathroom shower doors not cleaned =she told me she gets inexpensive products at Target rather then PROFESSIONAL CLEANING products because the owner wont pay for them like MERRY MAIDS (now thats a professional service)
Wall inside tub not clean-silver rim around tub not clean, inside toilet not cleaned

3. She never went into the second bathroom

4. Kitchen sink she cleaned 1/2 the sink - she never even picked up the rubber mat on the other side which was the dirty side

6. She cleaned the glass part of the toaster oven but not the dirty part which was inside- and on the side and crumbs still under toaster-so nothing was moved!

Bottom line other then the bath-tub- everything looks the same

The owner came over and saw for himself first hand the dirt on the floors, how with my fingernail I can easily scrap off soapscum in the tub wall, how the 2nd bathroom was never gone into. All he offered was a DISCOUNT to have somene else come back! I would never use their service again.

Almost 3 months ago I purchased a coupon from KGB deals to get 2 memory foam pillows from www.fanooki.com. When I placed the order, I received a message informing me the shipping could take up to 4 weeks, which I thought was unusually long to begin with. At the time of my purchase there was no indication on the site that the item I was ordering was currently out of stock.

A month after I placed my order I contacted the fanooki customer service via email to request a shipping status. As a reviewer on www.ripoffreport.com also stated, they blamed suppliers for the delay. I have now exchanged 6 emails with customer service. The most recent response stated they would ship the items "today or Monday." That was over 2 week ago. The email stated that when the item was shipped I would receive an email with the tracking information. I ave yet to receive any shipping email and as of this morning my order status was still listed as "processing" on the Fanooki site.

I sent an email complaining about the situation to KGB deals. I did not receive a response until my 2nd complaint email. I have now exchange 3 or 4 emails with KGB Deals requesting a refund for the coupon based on Fanooki's lack of willingness or ability to honor the deal. KGB Deals has not even refrenced a refund in its responses to me. The most recent KGB Deals email I received instructed me to call Fanooki's customer service line because "they have detailed information pertaining to your order." I'm not sure how KGB Deals knows Fanooki has information they need to give me in regards tot he status of my order. If they do have information from Fanooki, I can't imagine why they couldn't give it to me directly and save me from listening to Fanooki's ridiculous customer service message. (The customer service line is a joke. The recorded message is a guy trying way to hard to sound "hip" and gave me the distinct impression that no one would be picking up the phone. This is because it kept saying that if I had received this message it was either due to heavy volume or that I was calling outside normal business hours, but never listed Fanooki's normal business hours. Additionally, the entire rambling TMNT-esque message lasted for about 2 minutes before it dumped me into a voicemail. I have never called a service hotline and only waited on hold for 2 minutes before the system gave up and told me to just leave a message.) If they don't have any direct information, then they're just trying to dump be off on the retailed when KGB actually took my money.

Overall I would suggest staying away from both of these companies (fanooki.com & kgbdeals.com). At best they're highly disorganized and have very poor customer service. A worst they're all out scam artists. [

Dont back up shoddy products like groupon does

I am waiting for my order from Kapello. I actually purchased 3 from them in early November, 2011 since i was so excited about the deal and reviews. I have recieved my last two orders after emailing them a few times but have yet to recieve my first order. Finally, today I attempt to try to resolve the issue by asking kgbdeals for help. KEISHA responded she could not find my e-mail or voucher on record. RED FLAG goes up because i had used my email to log in and get the voucher code for reference to my complaint. Still signed in with my email. I copy and send the voucher link and she still says its not on record when i'm staring at myvoucher on their website. Both times she wrote me and referred to me as MARY, when email and voucher clearly state my name. She said she personally searched for my email and voucher and cannot find it on record but how am i to believe she even tried if she didn't even read my name right. She continued on to tell me to contact them "if" i need further assistance! Well duh! It's not resolved yet. When i responded for a third timecorrecting my name and stating i don't understand how its possible if I myself am logged in with that email and viewing the voucher. I asked if the link i sent work and went on giving my username and contact number. She obviously was over it because the next response was a geneic e-mail "thank you for your feedback blah blah blah BS!" I've made 4 purchases from their website and had trouble with 3/4. Never again kgbdeals. I'm sticking with groupon and living social. The only other time i had a prob was one of livinvsocial vendor closed down before the exp. Date. I called livingsocial, they apologized and refunded me immediately case was settled in less than 5 min. Now thats customer service that keeps me loyal. LEARN FROM THEM KGBDEALS.,
I am also waiting for my order from Kapello. I actually purchased 3 from them in early November, 2011 since i was so excited about the deal and reviews. I have recieved my last two orders after emailing them a few times but have yet to recieve my first order. Finally, today I attempt to try to resolve the issue by asking kgbdeals for help. KEISHA responded she could not find my e-mail or voucher on record. RED FLAG goes up because i had used my email to log in and get the voucher code for reference to my complaint. Still signed in with my email. I copy and send the voucher link and she still says its not on record when i'm staring at myvoucher on their website. Both times she wrote me and referred to me as MARY, when email and voucher clearly state my name. She said she personally searched for my email and voucher and cannot find it on record but how am i to believe she even tried if she didn't even read my name right. She continued on to tell me to contact them "if" i need further assistance! Well duh! It's not resolved yet. When i responded for a third timecorrecting my name and stating i don't understand how its possible if I myself am logged in with that email and viewing the voucher. I asked if the link i sent work and went on giving my username and contact number. She obviously was over it because the next response was a geneic e-mail "thank you for your feedback blah blah blah BS!" I've made 4 purchases from their website and had trouble with 3/4. Never again kgbdeals. I'm sticking with groupon and living social. The only other time i had a prob was one of livinvsocial vendor closed down before the exp. Date. I called livingsocial, they apologized and refunded me immediately case was settled in less than 5 min. Now thats customer service that keeps me loyal. LEARN FROM THEM KGBDEALS.