• Kersha Knives

Kersha Knives

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Overview

Kersha Knives has a rating of 4.24 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kersha Knives most frequently mention customer service. Kersha Knives ranks 18th among Knives sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • The absolute best price I've ever seen on the web for Kershaw Knives.

Critical highlights

  • After 3 weeks of waiting this is customer service I got.
  • I paid with a credit card and it showed up on my account last week.
How would you rate Kersha Knives?
Top Positive Review

“Perfection”

James C.
3/20/21

Excellent communication to my engraving questions and options(Leek 1660 BLKW). Fast shipping with tracking option.

Top Critical Review

“Stay away. Terrible customer service. Scam”

Matthew T.
2/21/23

They charge your credit card but never send the product out and ghost you when you try to contact them for an order update. Find another company to do business with.

Reviews (45)

Rating

Timeframe

Other

Reviews that mention popular keywords

kershaw knives (4) customer service (6) credit card (3)
Thumbnail of user matthewt1003
1 review
0 helpful votes
February 21st, 2023
Verified purchase

They charge your credit card but never send the product out and ghost you when you try to contact them for an order update. Find another company to do business with.

Thumbnail of user matthewm2499
1 review
0 helpful votes
May 10th, 2023

Never received item and nobody answers the phone. When I finally spoke to a lady she basically told me call back in a month if I have not received my package. BEWARE

Service
Value
Shipping
Returns
Quality
Thumbnail of user joes1622
1 review
1 helpful vote
December 1st, 2020

This is a scam website. They will charge you and not send you any product. My advice is to stay AWAY!

Thumbnail of user arunasd4
1 review
3 helpful votes
May 18th, 2020

This is a scam. They will not dispatch anything - avoid

Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid

Service
Value
Shipping
Returns
Quality
Thumbnail of user brittanyr2
1 review
3 helpful votes
August 2nd, 2013

I ordered a personalized knife last week and initially received an e-mail stating that UPS had my package and they included a link so I could track my package. Later, I checked on my package via that link and found out that the tracking number had been voided by the sender. The original e-mail stated that my package was supposed to be here yesterday. I e-mailed this company via *******@Kershaw-Knives.net last week and again yesterday. I have called twice today and did leave a message asking them to please contact me. I have yet to hear back from them and UPS does not have my package according to the representative I spoke with earlier. I paid with a credit card and it showed up on my account last week. The item has been paid for, yet I do not have the item. Be careful when ordering from this company. I am clearly getting ripped off and am close to filing a complaint with the Better Business Bureau.

Thumbnail of user jamesc3330
1 review
0 helpful votes
March 20th, 2021

Excellent communication to my engraving questions and options(Leek 1660 BLKW). Fast shipping with tracking option.

Thumbnail of user artv4
3 reviews
34 helpful votes
October 23rd, 2015

I really can't believe how awesome this site is. I couldn't find a black version of the Launch 1 anywhere else online. Kershaw-knives.net not only had it but had it at a great price. I ordered it on a Wednesday and it was here by Friday. Unbelievable!

Thumbnail of user craigd7
1 review
4 helpful votes
May 31st, 2011

They charged my credit card for items they didnt have in stock and after I ask them to hold my order till all items could be shipped together they decided to ship out two items without my consent, boy was I surpised when I opened my box to find a knife sharpener and knife tool but no knife. After 3 weeks of waiting this is customer service I got. The 800 # they have is a joke also.

Thumbnail of user joelm8
1 review
3 helpful votes
February 11th, 2012

I made an order of 2 knives that seemed as if they were in stock. My credit card was charged instantly. I received a note a week later that both knives were backordered, however my credit card was still charged. I sent a note back asking if they were ever going to get any more in and why I was charged for a knife they did not have in stock.
The only reply I got was a generic message that I had been refunded. No information on if they would get any more in or not.

I then get an email from then saying to come here and post a review and I will get $3 back. They are paying their customers to leave good feedback. That's just sad.

Thumbnail of user gabrielg15
6 reviews
9 helpful votes
Thumbnail of user chrism31
1 review
2 helpful votes
April 24th, 2011

Excellent product, pricing, and ease of shopping and purchase. Shipping notification was slightly unorthodox (no email confirming shipped date only a "shipping order generated" confirmation). Overall very satisfied with the experience. Recommended and would buy from this retailer again!

Thumbnail of user waggs
1 review
3 helpful votes
August 14th, 2011

I am impress on the looks of their knives. Actually, did not see them anywhere else. It really attracts me. I also love the quality and price.

Thumbnail of user scottf2
1 review
3 helpful votes
May 2nd, 2011

The absolute best price I've ever seen on the web for Kershaw Knives. Kershaw-knives.net is fantastic! I've already told a friend about the great deals, and he's planning to order as well!

Thumbnail of user marcusy
1 review
1 helpful vote
April 20th, 2011

Excellent product line! Quick shippping! Great pricing!

The information and visuals provided on the site are a DEFINITE plus when ordering!

Thumbnail of user harryp2
1 review
2 helpful votes
March 13th, 2011

Just purchased my 2nd Kershaw 'Ken Onion Leek 1660 Rainbow' knife. You just can't beat this company for service & sales satisfaction. First knife needed repairing & was fixed FREE. Ordering from kershaw-knives.net was fast & easy. Deifinitely recommend.

Thumbnail of user kristinj
1 review
1 helpful vote
May 11th, 2011

The staff at Kershaw-Knives.net were extremely helpful in placing my order. We, like always, waited until the end to place our order and they were amazing in helping me get my order in and guaranteeing that it would make it here on-time. Additionally, being that these are groomsmen gifts they were also helpful in dealing with a frantic bride... They even took the order over the phone to confirm engraving placement and spelling accuracy. They made the process as simple as possible.

Thanks again to the staff at Kershaw-Knives.net for amazing customer service... what a wonderful company to do business with. They come highly recommended...

Thank you,
Kristin

Thumbnail of user ssm
1 review
1 helpful vote
March 21st, 2011

I had a great customer service experience. They were very helpful and understanding when i had security issues with my bank. The shipping was faaast too... plus they always have the good stuff in stock. Buy more knives, and buy em from them!

Thumbnail of user peeml
1 review
2 helpful votes
February 23rd, 2011

First order from kershaw-knives.net went without a hitch.
Got my knife in about 5 days.
Decent product - decent price - solid outfit - I plan to order more from them.

Thumbnail of user robertb19
1 review
2 helpful votes
March 7th, 2011

Recently purchased a Kershaw Ken Onion Leek 1660cktst spring assisted knife. The knife is awesome (razor sharp), and their customer service and shipping are second to none. I will be buying another one from them in the near future.

Thumbnail of user timf
1 review
2 helpful votes
March 24th, 2011

They where the the store with the best price and one of the few that still stock the recently discontinued Kershaw K. O. Storm! I love this knife and I hope it arrives very soon!

Thumbnail of user vikingsv
1 review
1 helpful vote
April 4th, 2011

Great proces on great knives! Cheap engraving and fast shipping! I will buy from them again!

Thumbnail of user jonathanc4
1 review
1 helpful vote
September 13th, 2011

So far it has been great I placed my order and everything was quick and easy.

Thumbnail of user margareth5
1 review
1 helpful vote
June 6th, 2011

The customer service at Kershaw knives was very helpful with my order! Amy had great suggestions for the engravings! I am very pleased with my experience!

Thumbnail of user beverlyh3
1 review
1 helpful vote
May 2nd, 2011

I have been very pleased with my previous purchases of Kershaw knives. I just purchased 2 Kershaw Needs Work Green Knives for my sons.

Thumbnail of user nicka7
1 review
1 helpful vote
April 8th, 2011

Kershaw knives are the best! I love my Kershaw Ken Onion Leek so much I just bought another one! Best knife out there!

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About the business

Since 2004 Kershaw-Knives.net is one of oldest and largest online catalogs of Kershaw knives. Over 6000 knives in stock at competitive pricing. High quality laser engraving and embroidery offered to personalize your order.

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