• Kellyco Metal Detectors

Overview

Kellyco Metal Detectors has a rating of 4.69 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kellyco Metal Detectors most frequently mention customer service, fast delivery, and christmas gift. Kellyco Metal Detectors ranks 8th among Outdoor Equipment sites.

  • Service
    5
  • Value
    6
  • Shipping
    6
  • Quality
    6

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What reviewers want you to know

Positive highlights

  • So far I like doing business with Kellyco because of the prompt processing of my order of the Whites metal detector!

Critical highlights

No critical highlights yet

How would you rate Kellyco Metal Detectors?
Top Positive Review

“Good web store”

Oscar G.
12/15/21

I took metal detectors for the first time. I decided to take on the advice of friends on this site. We arrived on time, everything is in order. The quality is also normal.

Top Critical Review

“Beware of lots of misrepresentation”

G g.
4/2/23

I worked for Kellyco for several years. They try to promote that they're a family company. They are more like a corporation. There are lots of misrepresentation. First, the pictures of the warehouse, is from many many years ago. They have very few detectors at their location and contract with another company to ship most all of their items. Kellyco Says they certified experts that sells their products. They are not certified by anyone. As a matter of fact, most people that work there don't metal detect at all and don't know the basics of metal detecting. On several occasions when certain employees were invited by the manufacture to learn about their products, the employees passed on showing up. There is now the new owners but again there's misrepresentation, because most of the upper management is still there and in place and the owners do little to improve or change anything. The puppet master, John Parrish hides in his office and rarely interacts with anyone other than a few. Mark Slimensky does all of his bidding and doesn't remember what he says and I don't think he knows what's the word, "truth", means. Daniel Carboniel says he's an honest guy but then doesn't back it up as John Parrish Controls him. They do what it takes just to stay within the letter of the law. Many times customers complained because they never received their product and I eventually found out why. Because they didn't pay their bills with the manufacturers and the manufactures wouldn't send it to the customer. Kellyco would say that it's a shipping error which was totally untrue. Refunds to customers would take forever and would only refund the customers money when the customer called in and complained multiple times. Many of their testimonials are from customers years and years ago. Is Kellyco a honest company? No

Reviews (219)

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Reviews that mention popular keywords

metal detector (27)
Thumbnail of user tonyt129
1 review
0 helpful votes
April 29th, 2018

Placed and order for z-lynk, treasure bag, nel coil, and shovel. I got an email to call customer service. When i did he wasn; t sure why i was calling. He was very kind and tried to help. They didnt have the coil, and shovel. So they sent the other stuff out got it in 3 day"s very excited, but i am waiting for the rest of my gear. Cant wait. Thank you Kellyco.

Thumbnail of user johnm2274
2 reviews
0 helpful votes
August 31st, 2018

I put down USPS for my shipping, and Kellyco called me and said they couldn't ship that way because of the batteries, so I gave them my physical address and guess what? My order came USPS.

Thumbnail of user richardj143
1 review
0 helpful votes
December 22nd, 2017

The Search coil came 12/21/2017 but no cap. Is it shipped or forgotten? I thought it would be in the same box.

Thanks for your time and attention to this matter.
Richard Jones

Thumbnail of user rudir4
1 review
0 helpful votes
February 8th, 2018

Product is fantastic! Delivered by USPS to the wrong street address and I had to track it down and pick it up myself. The product arrived in a timely manner but to the wrong house a half mile away. Not the fault of Kellyco but of our good old postal system and substitute drivers who don't care about being accurate or doing a good job for their pay.

Thumbnail of user jimw178
1 review
0 helpful votes
April 27th, 2018

Ordered Nokta Impact, the detector manual looked like it was previously read and the batteries and charger were missing. I contacted Kellyco which at first were kind of rude to me on the phone but they made things right by sending me another battery charger.

Thumbnail of user cynthiat138
1 review
0 helpful votes
November 2nd, 2018

Found same item cheaper at another place on the internet. Customer service Dept was very curiosity but not at all able to help answer any questions about my order.

Thumbnail of user stevenc313
1 review
0 helpful votes
June 20th, 2018

Ordered Friday afternoon but order not filled until Monday morning. What was the purpose of me selecting priority shipping?

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From the business

Kellyco Metal Detectors has the perfect metal detector for you- whether you are a beginner or experienced. From Security to Hobby- Begin your search today!

Company Representative

Thumbnail of user seanm433
Sean M.
VP Marketing & Operations
Typically does not respond to reviews

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