• KelbyOne

2017 CUSTOMER CHOICE AWARD

Overview

KelbyOne has a rating of 4.09 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KelbyOne most frequently mention video editing, and web design. KelbyOne ranks 1st among Photography Education sites.

  • Returns
    1

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What reviewers want you to know

Positive highlights

  • This is one of the best sites for anyone to learn digital photography, photoshop, video editing and even web design.
  • Scott Kelby has a great sense of humor and keeping it real at the same time...
  • 2017 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate KelbyOne?
Top Positive Review

“Informative and entertaining.”

Brigitte L.
7/17/18

Living on the small island KelbyOne is like a window to the world, a great tool to connect with other photographers and be connected. I'm a food and travel photographer and writer, I use to travel a lot, work for magazines and books, well, sometimes I work in a team with authors and chefs but most of the time on my own. So every creative input is very welcome and it feels good to be part of the KelbyOne community. Thanks and congrats, and keep up the great work!

Top Critical Review

“Choose Wisely”

Ed M.
3/21/23

Signed up thinking I would have access to full information. Not true. Add another £10-£30 pound per class/per month. Subscription canceled. Significantly disappointed.

Reviews (69)

Rating

Timeframe

Other

Reviews that mention popular keywords

video editing (5) scott kelby (4) web design (4)
Thumbnail of user edm894
1 review
0 helpful votes
March 21st, 2023

Signed up thinking I would have access to full information. Not true. Add another £10-£30 pound per class/per month. Subscription canceled. Significantly disappointed.

Products used:
Very Poor representation of what you get for Your money.

Service
Value
Returns
Quality
Thumbnail of user alexandrag19
2 reviews
3 helpful votes
June 16th, 2017

No support for members who are bullied on their community forum. I was bullied for several months by two moderators, and KelbyOne sided with the bullies.

Tip for consumers:
Start with the class called "Beginners Start Here" if you are new to photography. It is a great introductory class, and will help you get started without overwhelming you.

Service
Value
Quality
Thumbnail of user jimp89
2 reviews
9 helpful votes
April 17th, 2016

Do NOT subscribe to KelbyOne, especially if youre a Photoshop enthusiast. When Scott Kelby began the switch from the National Association of Photoshop Professionals (NAPP his former company), he worked his staff at a frenzied pace to develop every module possible for the new KelbyOne site. When he had extracted every ounce of their genius, he fired them outright, and then told his subscribers that they were merely reclassified as contractors. He assured his subscribers that they would be still be contributing the same video tutorials that the end-users had always enjoyed. To date, not one of the previous employees has posted anything, and they are all establishing their own businesses to make a living since they were so crassly dismissed.
There are far more resources available on-line or even at your local library to hone your Photoshop and photography skills rather than add one more dollar of profit to such a callous individual.

Thumbnail of user douglasw27
Douglas W.
3 reviews
2 helpful votes
December 16th, 2016

I got two months free when I bought software, they charged me the third month, I canceled and tried to get the refund. They would not give me the refund. Poor business. Not customer friendly. Bad business practices.

32 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

KelbyOne is an educational membership community driven by a passion to provide incredible training for Photoshop, Lightroom & Photography made affordable!

Company Representative

Thumbnail of user jacquelinej27
Jacqueline J.
Typically does not respond to reviews

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