• Keds

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Overview

Keds has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Keds ranks 60th among Men's Shoes sites.

How would you rate Keds?
Top Positive Review

“I love Keds”

Lilly G.
1/19/18

Keds are as good as they always have been. They hold up well and are light and comfortable. Love them. They do seem to sell out really quickly, far too early in the season.

Top Critical Review

“Terrible Service”

Stacey H.
5/11/20

Your #1 destination for ridiculously overpriced canvas shoes. Hey, it's your money; waste it any way you see fit. But the real problem here is their horrendous customer service. I returned two pairs of their shoddy shoes (very poor quality and they ran SO small!) using the shipping label they provided, and it took six weeks (!) for the package to arrive at their company. I checked the tracking number every day and I thought for a while that it had simply gone missing. Then, finally, it arrived, and I waited another two weeks for an acknowledgement e-mail and ANOTHER SIX WEEKS after that for my refund. That's fourteen weeks, folks, to get my money back. Three and a half months! And they had the nerve to charge me eight bucks for return shipping! The entire time, they completely ignored my e-mailed requests for status updates. So frustrating. Never again.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user lillyg3
48 reviews
187 helpful votes
January 19th, 2018

Keds are as good as they always have been. They hold up well and are light and comfortable. Love them. They do seem to sell out really quickly, far too early in the season.

Thumbnail of user staceyh23
39 reviews
207 helpful votes
May 11th, 2020

Your #1 destination for ridiculously overpriced canvas shoes. Hey, it's your money; waste it any way you see fit. But the real problem here is their horrendous customer service. I returned two pairs of their shoddy shoes (very poor quality and they ran SO small!) using the shipping label they provided, and it took six weeks (!) for the package to arrive at their company. I checked the tracking number every day and I thought for a while that it had simply gone missing. Then, finally, it arrived, and I waited another two weeks for an acknowledgement e-mail and ANOTHER SIX WEEKS after that for my refund. That's fourteen weeks, folks, to get my money back. Three and a half months! And they had the nerve to charge me eight bucks for return shipping! The entire time, they completely ignored my e-mailed requests for status updates. So frustrating. Never again.

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