Kitchen & Bath Authority has a rating of 4.44 stars from 8,323 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention customer service, kitchen bath, and shower door. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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Good customer service. The person was really helpful on the telephone when I had some questions, and my item shipped as soon as possible after that.
I ordered two different model of bathroom vanity. After a week when I received one of my orders, I figured out they closed the order for my other order which was not even picked up from their Wherehouse. I start contacting them and explain the situation and after being on the phone for long time explaining the situation they understand their mistake and then after putting a request with carrier to pick up the item from their Wherehouse. I am still waiting for my order over two weeks now and have not received yet. One unhappy c ostemer
You all ship to Alaska!!! That in itself earns you 5 stars!! But shopping your website was a breeze. Thank you!
I ordered the Kraus 45" kitchen work station sink which was back ordered and unfortunately the lip of the sink was damaged in two places. Called customer service and they sent me another sink in a very timely manner! Their customer service representatives were a pleasure to work with- which is a rarity these days! I love this sink. Thank you so much KB+A
I ordered two Panasonic Bath fans. However, I received the internal components of the fan, as per the description on KB& A's website. The company was kind enough to see that the picture, on their website, could have been misleading, and are processing my order for a return. They have since changed the picture to reflect exactly what someone would be receiving. They have been honest and straightforward throughout this, and I highly recommend this company.
I searched the web for a couple days before I found the part for an older Price-Pfister faucet at KB Authority. The prices was very reasonable and the pre-order information was invaluable. KB is most highly recommended as a reliable and quick supplier. A++++
Products used:
PFISTER 950-306 SPRAY HEAD FOR CANON 529 SERIES KITCHEN FAUCET
KB authority replied very quickly to a damaged product and replaced it so that it did not impact the construction schedule.
Very happy to have found this company. The people that are assisting the customer are courteous knowledgeable.
Product arrived as described.
Only issue is that I did not receive my grey and black squeegee as stated.
Great looking and reasonably priced. Easy to follow assembly directions, all parts and materials were first-rate.
Even though someone answered that this has to be exactly 60" wide for a rough-in opening, it is adjustable by cutting down the support bar as described in the instructions. Looks like it is all good quality.
It is very important service for all users. It is very good service. It is the best service. It is very nice service
I was worried about ordering a bathroom vanity online, but there was no need to worry. KB&A handled everything very professionally. They confirmed my order, had it shipped within days of ordering and kept me posted on the order and how to handle the delivery regarding inspection of my vanity before accepting the order. I was also very impressed on how well the vanity was packed. I am very happy with the entire process and will not hesitate to order from them again in the future.(This is the only picture I have, as I'm in the middle of a bathroom renovation and the vanity has not been installed yet. This is how the vanity looked when it was being unpacked. The drawers were removed for inspection. Everything looked great).
Tip for consumers:
Very happy with entire process
Products used:
OVE DECORS 15VVA-TAH660-059FY TAHOE VI 60 INCH DOUBLE SINK BATHROOM VANITY MARBLE COUNTERTOP IN ALMOND LATTE AND BLACK HARDWARE WITH POWER BAR
Item received as described and faster than expected. Fed Ex was supposed to have us inspect and sign off but that did not happen. Item was in good condition.
I am so glad I found Kitchen & Bath Authority on the web. I found the perfect sink at a great price. The sink was sent immediately after the order was placed. It arrived in perfect shape a few days later. I am very impressed.
I'm impressed with the shipping. It all came packaged in a crate which kept everything from breaking. Good job!
We received the sink faster than the original delivery date. Just installed it. It looks great. Thank you
Had a great experience. The price was the best anywhere and delivery was fast and professional. Showed up right on tim, without a scratch. Thanks!
If this is the correct product, this store is the only one who is easy to find correct dimensions online.
Fast delivery and happy with my sink. It was packaged safely and will be a great addition to my kitchen.
Have ordered numerous bathroom and kitchen products from this site and never ever got disappointed with the results! Excellent product quality, great prices, timely delivery. One cannot ask for more. 5 stars, guys!
I receive the tub, thank you. Good price and good quality.
Ordered a fire clay sink and drain covers. You get automated updates on the shipping and the customer service is good/helpful. Would definitely order from them again.
I love this faucet. It looks great and works great. I would definitely buy this brand again.
Looked for a double vanity within my price range for a long time. I found this one on clearance at an incredible price and it didn't disappoint. It is the quality and craftsmanship of a very pricey vanity but for a steal. The customer service and delivery were top notch as well.
Order came in quickly. Quality of product is great. Thank you
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