Kitchen & Bath Authority
business logo of Kitchen & Bath Authority

Kitchen & Bath AuthorityReviews 1,915

4.0

From the business

Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.


kbauthority.com
Brooklyn, New York, United States
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Kitchen & Bath Authority Reviews Summary

Kitchen & Bath Authority has a rating of 4 stars from 1,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.

This company responds to reviews on average within 30 days

Instant Feedback

5,383 reviews
Lise A.
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Shopping experience is excellent
March 30, 2019

Shopping experience is excellent. My only negative is that you have no customer service on weekends which is when a lot of people shop and have the the time to ask questions about your products.

Date of experience: March 30, 2019
Carrie P.
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Good prices
March 30, 2019

Good prices. Easy ordering process.

Date of experience: March 30, 2019
India
2 reviews
2 helpful votes
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I really want to thank Kitchen and Bath Authority for always rendering me the best customer services as well as products. Nobody can beat you guys when it comes to provide the huge range of products that too at affordable prices. Highly recommended!

Date of experience: March 30, 2019
Eric B.
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18 inch towel bar was not available in timely manner. Ordered alternative Brizo hand towel holders that were promptly delivered. No shower door in either order.

Date of experience: March 29, 2019
Monte W.
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Thank you
March 29, 2019

Thank you

Date of experience: March 29, 2019
India
1 review
1 helpful vote
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Best quality products
March 29, 2019

I have been using Kitchen & Bath Authority site for buying kitchen and bathroom products form a long time and I am pleased to say that they have always provided me with the best quality products. I am 100% satisfied with them and would highly recommend this website to my friends and relatives. Thumbs up!

Date of experience: March 29, 2019
Charlene P.
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Took a few days to get delivery info but help line was very helpful and received notification very soon after.

Date of experience: March 28, 2019
Roxanna T.
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Two items ordered one has arrived called regarding the second order, back ordered until may. No notification regarding the back order. Disappointing.

Date of experience: March 28, 2019
jim V.
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Easy shopping experience
March 28, 2019

Easy shopping experience.

Date of experience: March 28, 2019
William N.
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Helpful on the phone
March 28, 2019

Helpful on the phone.

Date of experience: March 28, 2019
Elton B.
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The shopping experience was fine
March 28, 2019

The shopping experience was fine. The delivery is what ruined our experience. The delivery man said he wasn't supposed to help us move it into the garage. I guess he was supposed to leave it in the driveway? My 75 years old father and I are not equipped to be moving the 80'' vanity. We paid two neighbor boys to help as well as the delivery driver. Had I known this was the policy, I would have had people here to help beforehand.

Date of experience: March 28, 2019
Oleg D.
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Overal a great shopping experience
March 28, 2019

Overal a great shopping experience. From the easy to use and navigate web site to the personalized customer service and attention. This was an easy and a pleasant experience. I highly recommend shopping here.

Date of experience: March 28, 2019
Gregory C.
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Very quick and easy!
March 28, 2019

Very quick and easy!

Date of experience: March 28, 2019
spar P.
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I just had a really bad experience with KB Authority.
On 3/20/19 I ordered 2 each GN16-36C Franke Sink Grids EuroPro Coated from Demetri and was given the price $145.86 + $9.00 handling fee and my credit card was charged. On 3/21/19 Nick the sales manager contacted me and told me the product was discontinued, BUT for $30. More another warehouse could ship to me. I called Franke Mfg. And they told me the item was NOT discontinued. I contacted Nick and gave him the Franke phone # & told him the item had NOT been discontinued. He wrote back and told me he verified that the item had NOT been discontinued but they were out of stock. However, for $30 more another warehouse could ship. I replied that I would wait until they got more stock or HE could pay the $30 extra. Nick cancelled my order. BAIT AND SWITCH! DO NOT ORDER FROM KB Authority!

Date of experience: March 27, 2019
andy T.
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Good
March 27, 2019

Good

Date of experience: March 27, 2019
D S.
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Quick checkout, I am worried about legitimacy of the biz and shipping times.

Date of experience: March 27, 2019
India
1 review
1 helpful vote
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Beautiful bathtub
March 26, 2019

Thank you so much Kitchen & Bath Authority for providing me with such an amazing and beautiful bathtub. I was pretty aware of the fact that Streamline is one of the most excellent brands among all. But today I got the proof as well. The bathtub is quite simple but is designed so well. I really loved it!

Date of experience: March 26, 2019
India
1 review
1 helpful vote
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Just wanted to let you know that I am very much happy and satisfied with my new Roma kitchen sink single bowl. It looks very stylish and also compliments my kitchen decor. In am totally in love with it's design. 5 stars!

Date of experience: March 26, 2019
Joanne B.
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Easy, no problem shopping
March 25, 2019

Easy, no problem shopping

Date of experience: March 25, 2019
STEPHEN S.
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Will definitely buy from you again
March 25, 2019

Will definitely buy from you again.

Date of experience: March 25, 2019