• Kaspersky Lab

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Overview

Kaspersky Lab has a rating of 4.21 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. Kaspersky Lab ranks 49th among Online Security sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate Kaspersky Lab?
Top Positive Review

“Top solution for malicious soft”

Dovlet J.
1/3/24

Being an open-minded person I realize that no software can be compared to the Kaspersky antivirus, because they use only cutting-edge technologies to amplify their antivirus helping it handle with almost all malicious software. Once I had a miner on the PC, and only their anti-ransomware tool has helped me to clean up the PC. It's worth noting that miner has blocked standard Windows defender, and I couldn't use it. But I ain't need it anymore with Kaspersky, lol.

Top Critical Review

“Buyer beware”

B F.
3/4/17

Purchased service for one year only but the company repeatedly charged my credit card, saying it was automatic renewal. Even after filing a dispute, and getting the charge reversed, they charged my card again. As a last resort, I had to have a new credit card issued. Calling the company is futile because the customer service agent's have a difficult time communicating.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user bf38
1 review
4 helpful votes
March 4th, 2017

Purchased service for one year only but the company repeatedly charged my credit card, saying it was automatic renewal. Even after filing a dispute, and getting the charge reversed, they charged my card again. As a last resort, I had to have a new credit card issued. Calling the company is futile because the customer service agent's have a difficult time communicating.

Thumbnail of user mohammadk25
1 review
1 helpful vote
February 5th, 2017

Karspersky for Internet Security is a great software for desktops and I have been using it for several years. However, it turned out to be a disaster for my android phone Nexus 5. I installed the Mobile version of Android phone. The phone became locked and spent a great deal of time to get into it. It behaved erratic. It could not be swiped and many important functions became inaccessible. I tried factory reset which failed after many attempts. Perhaps some problems with the re-boot files or something like that. Tried to get help from Karpersky Help desk. Not helpful at all. You asked question A and they reply for B. Seems they don't read email properly, and don't know the answers. Any way, the phone is now a piece of garbage and I have a get a new phone.

Tip for consumers:
Install the Mobile version Kaspersky Internet Security for Android at your own great risk. My phone was destroyed.

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About the business

Kaspersky Lab is the world? ۪s largest privately held vendor of endpoint protection solutions. The company is ranked among the world? ۪s top four vendors of security solutions for endpoint users. Throughout its more than 17-year history Kaspersky Lab has r...

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