• Kamikoto

Kamikoto

Overview

Kamikoto has a rating of 4.63 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kamikoto most frequently mention customer service, best knives, and wooden boxes. Kamikoto ranks 6th among Knives sites.

  • Service
    13
  • Value
    13
  • Shipping
    13
  • Quality
    14

Proactively asks for customer feedback

Positive reviews (last 12 months): 86.4%
Positive
19
Neutral
0
Negative
3
20
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What reviewers want you to know

Positive highlights

  • The knifes are excellent and their customer service is top notch.

Critical highlights

No critical highlights yet

How would you rate Kamikoto?
Top Positive Review

“Loved!”

Annabelle M.
3/1/24

Beautifully packed in the wooden boxes. Loved how sharp they are. Nice weight in hand. Gave same as gifts to my children and grandchildren.

Top Critical Review

“Do not hold an edge”

Mary G.
1/1/23

I'm disappointed in these knives as they do not hold an edge for more than a few cuts. They look good, feel substantial in the hand but I have to resharpen them after chopping a few broccoli or carrots

Reviews (193)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (39)
Thumbnail of user briank1965
1 review
0 helpful votes
October 4th, 2022
Verified purchase

I ordered Kuro set for a gift and received somewhat flawed one. Their customer service immediately answered to my email and asked some pictures of the item. After examining the pictures, they immediately replaced the flawed one. I really appreciate their quick action. However, Kuro set was not extremely sharp as much as I expected compared to their other single beveled knives although they advertised as best knife ever amongst their products. Overall, I was satisfied their customer service but have a question mark on the Kuro set.

Thumbnail of user purvisb4
1 review
0 helpful votes
January 1st, 2023
Verified purchase

Do not like to see better deals after I have made my purchase. Should be equal across the board

Thumbnail of user chadt52
1 review
0 helpful votes
September 26th, 2019
Verified purchase

Great knives. Box latch needs to be improved. Small screws fell out after a couple of openings. Knives very sharp

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Mr. Chad T,

Thank you for taking the time to share your review.

We are very saddened to hear of this entire situation, however, are grateful to know that your knives arrived in excellent condition. We take pride in providing the highest quality orders, which includes both Knives and their Storage Boxes.

We have messaged you privately about arranging an expedited replacement storage case.

We are truly thankful for your order and will work tirelessly to rectify this issue for you.

Kind Regards,
Kamikoto

Thumbnail of user charlic3
3 reviews
0 helpful votes
September 27th, 2019
Verified purchase

I have given several sets of these as gifts and I personally have most of what they sell. Their shipping is slow and what they consider "razor sharp" falls below expectations. They must be sharpened to perform and be functionally sharp advertised. They do look nice and are a great gift but they are a little overpriced even with their discount.

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Thank you for your review.

We are deeply saddened to hear of all of this, as our priority is to always provide the highest quality products.

We are sincerely thankful for your continued loyalty, and will always be available to assist you with any issues or questions.

Kind Regards,
Kamikoto

Thumbnail of user markh1961
1 review
0 helpful votes
July 4th, 2020
Verified purchase

Sharp I cut my self shortly after I recieved. The package

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Mark H.,

Thank you for taking the time to share your review.

We wanted to take a moment and thank you for your continued loyalty, and are truly grateful for your orders.

We would be honored if you would provide some additional feedback for us regarding this order, should you have had any issues with your storage box, it would be our pleasure to assist you.

The Japanese practice of continuous improvement, Kaizen (改善) is very important to us and without feedback like yours, we would not know what our valued customers think.

Kind Regards,
Kamikoto

Thumbnail of user victorl123
1 review
0 helpful votes
September 30th, 2019
Verified purchase

Nice knife a little a heavy. This 100 characters are you people out of your damn mind bite me Please.

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Mr. Victor L,

Thank you for your review.

We are delighted to know that you are enjoying your knife. We are saddened to know that you find our Kamikoto knives to be a little heavy, we are truly hopeful that this will ameliorate with time and greater familiarity.

Please do let us know if you have any other questions, as it is an honour to serve you.

Kind Regards,
Kamikoto

Thumbnail of user jamesp1159
1 review
0 helpful votes
September 30th, 2019
Verified purchase

Really nice knives, as advertised. Slight delay in shipping but nothing to complain about.

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Mr. James P,

Thank you for taking the time to share your review.

We are deeply appreciative of your order and continued loyalty. We do apologize for any delays in shipping, as our goal is to provide the highest quality and most efficient service.

Please let us know if you have any other questions, as we would be delighted to assist you.

It is an honor to serve you,
Kamikoto

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From the business

Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.

Company Representative

Thumbnail of user larih3
Tsuyoshi I.

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