• Kamikoto

Kamikoto

Overview

Kamikoto has a rating of 4.63 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kamikoto most frequently mention customer service, best knives, and wooden boxes. Kamikoto ranks 6th among Knives sites.

  • Service
    13
  • Value
    13
  • Shipping
    13
  • Quality
    14

Proactively asks for customer feedback

Positive reviews (last 12 months): 86.4%
Positive
19
Neutral
0
Negative
3
20
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What reviewers want you to know

Positive highlights

  • The knifes are excellent and their customer service is top notch.

Critical highlights

No critical highlights yet

How would you rate Kamikoto?
Top Positive Review

“Loved!”

Annabelle M.
3/1/24

Beautifully packed in the wooden boxes. Loved how sharp they are. Nice weight in hand. Gave same as gifts to my children and grandchildren.

Top Critical Review

“Do not hold an edge”

Mary G.
1/1/23

I'm disappointed in these knives as they do not hold an edge for more than a few cuts. They look good, feel substantial in the hand but I have to resharpen them after chopping a few broccoli or carrots

Reviews (193)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (39)
Thumbnail of user edo170
1 review
0 helpful votes
September 1st, 2022
Verified purchase

My first order never arrived, the second order arrived after I forked out a great deal of money to cover duty fees which I was not expecting.

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Ed O.,

Thank you for taking the time to leave a review. We are so incredibly sorry that your first order did not arrive, we are glad to hear that the replacement order arrived without issues. Regarding the duty fees, we unfortunately only have 1 fulfillment center based in the US that can fulfill our international orders, and therefore customers who purchase outside of the US will be subject to their local customs/duty fees. We hope to have other fulfillment centers in the future in your shipping area to avoid this from happening in the future. Thank you for your understanding.

If there is anything else that we can do to better serve you, please do not hesitate to reach out to us.

Thumbnail of user claudiusk
1 review
0 helpful votes
October 5th, 2022
Verified purchase

The knifes have a good feel to them, they are heavy and well formed. But they don't have the sharpness you would expect in this price range!

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Mr.Claudius,

Thank you for taking the time to leave a review. Our knives are individually inspected and held to the highest quality standard, as with normal usage of the knives over time, we would recommend that our knife buyers periodically hone their knives with the Toishi Whetstone 1000/3000 in order to maintain the knife's sharpness over time.

It is an honor to serve you, please do not hesitate to reach out to us if you need any further assistance.

Thumbnail of user jeffryj12
1 review
0 helpful votes
December 1st, 2021
Verified purchase

Compared to my shun or yaxcel. There average
Not as hard as they claim Have to sharpen twice as much …. Overall a good knife But not great. Chef Jeff

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Mr. Jeffry J,

Thank you for taking the time to leave a review. Kamikoto knives are held to the highest standard, where each of our knives are individually inspected and the knives are laser tested for sharpness to ensure the quality of our knives.

As with all knives being used over time, the knives will need to be honed from time to time, we would recommend using our 1000/3000 Toishi Whetstones for the maintenance of the sharpness of the knives over time.

Thumbnail of user richardr1006
2 reviews
0 helpful votes
December 1st, 2019

A customer of mine bought a set for a gift. The blade quality is good but not worth $1000 plus for three knives. Telling you where they obtain the steel and exactly what the steel is are two very different things.
These knives came with a so-so edge.

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Mr. Richard R,

We are so sorry to hear that you were disappointed with our knives.

We at Kamikoto set out to develop a single bevel Japanese steel knife that we would be proud to use and gift to our friends. For us, knives are a matter of heritage, craft and skill.

As explained on the about on our Kamikoto website page, https://kamikoto.com/pages/about-kamikoto, the Kanpeki Knife Set you purchased is crafted out of 420J2 type Japanese steel, a steel with high corrosion resistance and durability.

We are extremely embarrassed to hear that your knives do not live up to our exceptionally high standards, and as such, we have placed an immediate replacement order for you.

Please do let us know if you have any other questions, as we would be delighted to assist you.

Kind Regards,
Kamikoto

Thumbnail of user thomask487
1 review
0 helpful votes
November 5th, 2019
Verified purchase

The Knives are not as sharp as seen in the video. The tip of the long knife came bent.

Thumbnail of user larih3
Tsuyoshi I. – Kamikoto Rep

Dear Mr. Kerr,

We are terribly sorry to hear that you have had an unfortunate and negative experience with our products.

Despite our rigorous quality assurance process and individual inspection of each of the knives, some defective units can still go through the cracks. We are extremely disappointed that we have let you down.

We have been able to locate your order and I will personally make sure that you will get to experience the true quality of our knives - we will be processing an overnight shipment of another set with a little extra to your order to make up for our mistakes.

We understand that this does not fully rectify the negative experience you went through and eternally regret letting you down.

We remain grateful for your patience and understanding with the matter. It’s been our honor to have you as a customer.

Do not hesitate to contact us again should there be anything else we could assist you with.

Our team remains on standby at your service.

Sincerely,
Kamikoto

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From the business

Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.

Company Representative

Thumbnail of user larih3
Tsuyoshi I.

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