Justfly.com

It's a natural disaster with corona virus & the would not cancel or refund my flight. Not to mention on hold forever to get terrible customer service.

I added an extra letter to my name on my reservation on accident. When I called immediately to change it, the representative told me to cancel the ticket and to rebook. Canceling would cost me $200 plus whatever the new ticket would be. What they failed to tell me is that the option to fix the last name is $75. What a scam. Even $75 to fix a misspelling is ridiculous, especially since I called immediately.

Now is not the greatest time to be a company selling plane tickets. I am still waiting on two refunds from them (over 6 weeks now). Before this pandemic, I didn't have any issues with my flights. This has been one of the cheapest websites I have found for flights.

3 days after I posted my recent negative experience, Justfly corrected the double charges. Therefore, I am changing the rating. I used them multiple times, the website is easy to use, the price tends to be better than other alternatives.

Just like other sites, displays one price, then when it comes to check out. Says price increased even though it says it will lock in your price. Otherwise, I do enjoy shopping at Justfly.

I just think with all thats going on in the world, prices & flights should be at a constant and not be sometimes less costly then all of a sudden hundreds of $'s.

As im writing this review im still on the hold They make me wait Over 3hours and 37minute and no one still havent got back to me, just because I called to use My flight credit,,but they are very fast when you call then to buy a ticket..

Cancellation. Why does it take up to one 1 month for Just fly to credit back fare from cancelled flights? Its been 5 days now and upon checking at their website they say it can take up to 1 month before a refund is completed. Kayak refunds within 24 hours of cancellation.

I called Justfly for clarification on my charges to my account and I felt that though the customer service representative may have been well informed about her job, they did not clearly understand what I wanted clarification about. The Airline customer service rep handled my concerns.

Hey I need to be contacted ASAP by you *******@justfly. It's been a hassle trying to contact your support team! You guys changed my flight and won't tell me what it is unless I call or wait for you to contact me. I got an email saying you contacted me but nothing has come from you guys. I have the right number on file. Please contact me!

I found the cheapest flight through just fly, but they increased it last minute by $50. It was still cheaper than the rest, but would prefer transparency when buying tickets.

Overall a good booking experience, it would be great if you could change the booking within 24hours with no fees attached though

It took 2 hours to book a flight with tis Phippine woman. Hard to understand! Flights not available. After 2 hour the manager insulted me, by wanted to give me a dollar my tickets. I was trying to book 7 tickets!

No seat choice granted although the site sent me to a page to select a seat. Also the carryon baggage requirements are not clear at all. What can be carried on as in bag size!

All I want to know is how much my credit is going to be on my visa. I don't think that is too much to ask. Ticket was $533.00 and i see a credit for $30.00? Can not get through to talk to a real person. I will never deal with justfly again after this is over.

Tried several websites this is the closer pricei i could find wasn t quiet satified with myreturn flight time. I perferred early return

Give me my money back on the covid-19 my flight was cancelledI have to keep calling and calling and calling just arrived and it's the same way every time very bad doing what how does being Harlem's hero allow you to live in find a way

When booking a round trip DSM to CGK for a price quoted at per ticket of approximately $850/seat, once all the passenger and purchase information was entered, the price suddenly jumped to over $5,000/seat. I cancelled that process and tried again for the exact same ticket. There were no surprised the second time around, but I am much less confident in using your site again.
Being charged an extra fee so I can have a seat next to my wife, I do not like at all. If I find a vendor who does not charge such a fee, I will not be using your service again.

Multiple choices at same price. Found payment for 24 h hold to be confusing. I thought it allowed you to cancel
Up to 24 h, not pay to have a 24 h to change reservation.

I got a fast quote! A very great deal! I just pray the trip experience is as fast and AMAZING

Easy to make the reservation. I am new to Justfly so am reluctant to give a good or bad review.

I would have much preferred a refund instead of credit to my account

Haven't got on flight yet but will fill this out while it's open b4 I forget