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JustFab CA has a rating of 2.06 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JustFab CA most frequently mention credit card, and customer service problems. JustFab CA ranks 102nd among Subscription Shopping sites.
No positive highlights yet
Love how there thigh high boot selection and booties and just boots are always changing and I've built such a collection
When I joined this was a Canadian Company shipping from near Toronto ON. Then they moved to the US and now I pay USD which I am not happy about. Would like to cancel my membership but don't know how. No help from customer service, so I remember to 'skip the month' instead. Disappointed because I loved their product and prices (about $40 CAD). Now not so much.
I recently just bought a pair of boots but realized I purchased the wrong size ( prior to fulfillment) and so I chatted in as fast as I could and my issue was resolved within minutes. I don't normally write reviews but this experience was worth it... Now to stare out my window, ever day to see if the mailman has my boots.
Perfection. My orders arrived super fast, and all are just as amazing as they looked on screen. I've only ordered two pairs of shoes and pair of jeans so far but definitely will be buying more! Both pairs of shoes are super comfortable and fit me as if they were custom-made for my feet, and don't even get me started on the jeans! A few words of advice for anyone thinking of using JustFab, (or any online shopping site for that matter) ALWAYS measure yourself! Never guess what size you are! They have a very helpful sizing chart that will help you get the perfect fit. Another thing, read the fine print! A few reviews on here call JustFab fraudulent because they deduct $40 from your credit card every month to be used in-store, but if you read the initial emails after signing up they make it clear that you can cancel at any time! They provide a phone number for you to call to cancel your VIP subscription, OR, if you don't want to give up your VIP status you can "Skip the Month" so the $40 credit isn't deducted. Read the emails people! Overall, this site is awesome and I would definitely reccomend it.
I'm a new VIP Member and my first purchase was a timed purchase so I ordered the Evanora boot. I love them so much! They are adorable on. I will definitely be ordering more from justfab. Thank you so much
Wendy Roberts
I have two friends, Kelly Quinton and Amber Woelfle from Ontario who will be ordering. I hope they are added to my referral list.
Just got my shoes and purse today... LOVE LOVE LOVE... purse was bigger then expected which was a bonus, great lining and compartments, can't wait for spring... my boots were exactly as pictured on the website, my only complaint was a notice put up for Canadian buyers that they would be charging us in U. S dollars. Very disappointing.
Tip for consumers:
If you opt for the VIP memebership it works much like a shoe of the month club, if you dont click the not this month button you credit card will be charged 39.95...you can if you want bank those and shop at your convienence.
I don't understand all the negative reviews. My experience with site has been nothing but positive. Yes u are charged monthly as a VIP member however u can opt to skip the month and receive a credit. If u don't want to bother to call customer care to cancel vip status then cancel your card with your credit card company
Tip for consumers:
quality goods at a affordable price
JustFab is just simply fabulous. They are not a scam as what others kept on saying. Yes, they do charge your card $39.95 a month, but you have the choice of "skipping the month" so they won't charge you, but if you forget, too bad. But you can still use it since it becomes a store credit. What you can do is, you can probably change your card details. Change it to a card that has nothing in it so they cannot take anything from it.
I love all my purchases from them. The quality is actually good. A lot of people buy from them. Love them! :)
Bout a pair of boots and I just lve them I was so impressed with the deliver time and the quality of the boots and a pair of diamond hoops & a bracelet too like I mentioned good quality I'll have them for a long time. Cant waut to shop and order more of Justfab.ca
Thank you
Christine Wynne
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JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
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