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Claim Your BusinessJustFab CA has a rating of 2.06 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JustFab CA most frequently mention credit card, and customer service problems. JustFab CA ranks 103rd among Subscription Shopping sites.
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Love how there thigh high boot selection and booties and just boots are always changing and I've built such a collection
When I joined this was a Canadian Company shipping from near Toronto ON. Then they moved to the US and now I pay USD which I am not happy about. Would like to cancel my membership but don't know how. No help from customer service, so I remember to 'skip the month' instead. Disappointed because I loved their product and prices (about $40 CAD). Now not so much.
Love how there thigh high boot selection and booties and just boots are always changing and I've built such a collection
Tip for consumers:
If your a even size in a pair of runners say 8.5 make sure u order a 9 maybe even a 9.5 there tricky at first but it's worth figuring out
Products used:
Black above Ankle boots, and red suede thigh high boots
I have ordered over 10 items from JustFab in the last few years, and I can definitely vouch that they're a trustworthy business!:)
I would like to note, from my experience, that I preferred ordering shoes over handbags as they were of higher quality. Over time (a few months), the inner linings of one bag ripped so easily, by the end it had rips in every pocket, and I'm one who takes great care of my belongings. The outside remained gorgeous and sturdy, while the inside fabric was just deteriorating I couldn't use it anymore. Another bag, which I'd gotten for a friend, had a jammed zipper from when I even initially received it. So my friend, although she loved the bag, always had part of her bag open. Which is kinda like ehh. The shoes however, AMAZING!
On another note, I was always extremely happy with their 2-3 business day shipping. I'd order on a Monday and received it by Wednesday or Thursday that same week. AMAZING! Also, their sizings were always perfect; I never had to return/exchange a pair! (I'm a size 6) I always received compliments, that I built a lot of trust with this company!
However, as I'm a Canadian resident, I stopped ordering ever since they began to charge in USD currency, which obv costed a lot more for us. With the additional tax and shipping, it wasn't worth the higher price as I found better deals in other retail stores in Canada.
All in all, I love JustFab! And I would definitely recommend to try it out for yourselves! :)
I had a couple issues with my item not being in stock after paying for it. They had no issue crediting back my card and paid for delivery on my next items. If you call in and be kind to them, they're more than willing to work with you.
And this thing about them scamming you?! Don't you read something when you're setting it up? It tells you as you go along how the site works. It also sends reminder emails at the beginning of the month to skip or buy.
Also, it says right on the website that you must CALL to cancel your membership, not email or chat. It says CALL and it provides the toll free number.
I have been a subscriber for over a year now, and I have ordered ten pairs of shoes. The shoes are always made of synthetic materials, but they are pretty well made and all of my shoes have lasted for at least one season of wear, most are still in pretty good shape even after almost a year of wearing them. I did receive a pair of boots that I thought looked very cheap and I should have returned them but did not get around to doing so. So I cannot say to much about the return policy as I have not yet returned anything.
One of the things I really like about the website is the wide selection of shoes, they have all the latest trends. It is not hard to find something I like every month.
Another perk of being a member is that you can earn points for your purchases and even more if you submit reviews. Then you can redeem them for free merchandise or sometimes a percentage off of your order. For example: on my last order I had enough points to recieive 40% off my order, not bad! Another time I chose a free bracelet with my points.
I would recommend trying Justfab it is an inexpensive way to get all the latest trends in shoes. As long as the consumer understands that they must cancel by the 5th of every month their should not be any credit card discrepancies. I have never been charged for anything I did not order except the one time I forgot to cancil by the 5th and was charged 39.95 which was applied to my account as a store credit. At least if you forget, you still get a pair of shoes so it's not that bad.
I have read in othe reviews that it is difficult to cancel membership I cannot comment on this since I am still a member, I hope this is not the norm nor an issue for me when I cancel.
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JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
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