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Claim Your BusinessJustFab CA has a rating of 2.06 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JustFab CA most frequently mention credit card, and customer service problems. JustFab CA ranks 103rd among Subscription Shopping sites.
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Love how there thigh high boot selection and booties and just boots are always changing and I've built such a collection
When I joined this was a Canadian Company shipping from near Toronto ON. Then they moved to the US and now I pay USD which I am not happy about. Would like to cancel my membership but don't know how. No help from customer service, so I remember to 'skip the month' instead. Disappointed because I loved their product and prices (about $40 CAD). Now not so much.
I have made several purchases and am fairly satisfied with the quality of the items for the price. I have made 2 returns, (free) and my account was credited right away. However, I am a little disappointed that the "credits" that build on your VIP account if you forget to skip a month, cannot be used to purchase anything that is a special promo or sale item.
I was surprised to see so many negative reviews. I think the problem is people don't read! It's clearly stated that if I sign up for VIP my card is charged 39.95 and I can skip every month! If I forget it gets charged and transferred as credit on my account. So it's not like they are stealing your money like someone said. I look at it as banking my money so I can buy something nice in a few months. They send you email to remind you too! So it's impossible to forget! Check your junk folder people and change settings so you get emails from them. I've been buying from them for almost a year. Quality is good, sometimes sizes are off so read reviews on website, 2 times I had to exchange for different sizes and no problem! And they didn't charge me a penny for it! Easy! Not once I wanted to return my purchases so I can't comment on how easy to get refund. Overall I give 4 stars. I take one star away because of the sizing issues.
Im editing my review and taking another star off. They used to charge in canadian dollars few years ago ( cad was worth more then) and despite it beeing canadian site they changed prices to USD. And if you have store credit you are not allowed to get deals and promo offfers (absolutley rediculous) however when you call customer service they usually are very helpful, once i forgot to skip and called they refunded me, second time I tried to use my credit and it charged me full price so I called again. They were able to adjust my prices while I was in my shopping cart. Cant say i would reccomend them though as the prices are high for what you get. I can get better deals in the stores.
Im just writing this because i was a little skeptical about buying from just fab after reading all the horrible reviews. Its true justfab does try to scam you by automatically signing you up for a VIP membership that will automatically charge you like 40 dollars a month if you dont "skip" (EVERY month) or cancel your membership. They almost got me because they offered to let me have my first item for 10 dollars + 5 dollar shipping but luckily i read the agreement that they post on the side of the confirmation (it kinda looks like an ad so i could see how most people dont notice it). I was excited and bought a actually really nice purse for 15 bucks. The trick to avoiding this scam is to buy what you want for the VIP price and then cancelling your membership when your receive your item either that or just "skip" the charge every month. It explains it on the website. Its really annoying but whatever atleast youll get something out of it. P.s. When you do try to cancel your membership the operator will try there best to keep you as a member by offering your credit or discounts (i got offered 20% off my next item and even an automatic $10 dollars added to my account) i think its just best to cancel before you get charged for something you didnt even buy yet. So yeah i hope i helped even a little.
Tip for consumers:
Buy it for the discount but cancel or "skip" VIP monthly charge for membership
I've been buying from Just fab for just over a year now. There quality is pretty good. The $40 price for everything isn't really a great deal, because you can find some great stores in Canada, that have shoes for $25-$40. What I like is that there is no hassle to return items for whatever reason you don't like them. I usually get a store credit, to avoid the restocking fee for a refund. I like there pumps, because their boots [shaft] are always too big for my skinny legs. I don't think jewellery is worth buying from their site, for price to quality reasons. And I did not like the quality or fit of their jeans and shorts. Their customer service is good. I've had both good and bad experiences with them. I will be discontinuing my membership with them in the near future,
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JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
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