JustEat.co.uk

Whenever I order takeaway it is thru this website. Never ever had any problem. They email or text you when order has been received. They do the same when order 9s declined cos restaurant is too busy. Their delivery timing is spot on, never late. I am a very happy customer.

I've lost count of the number of times food deliveries have been left on my outside doorstep, when the driver - for some reason that boggles the mind - has not known how to use a doorbell. Prices on restaurant menus also seem to be generally cheaper compared to the prices advertised via Just-Eat, with increasing delivery fees, service charges etc added on. I guess it's an incentive to buy decent, wholesome, organic food and prepare home-cooked means ourselves, at a fraction of the cost and with none of the hassles involved.

On the platform you can find many different types of restaurants. From chinese, to pizza, to sushi, all the way to KFC. They have decent menu sizes and the delivery time is stated in the right corner of the page, when you scroll down a bit. Many people use Just Eat, some are happy with the food quality and delivery times, some complain about these things, but at the end, it really depends on the delivery drivers and the person, who cooks the food. My opinion is, that you don't know what you'll get until you try it.

Easy to use, easy to 'request your food' - pity the restaurant can cancel your order without a reason.

I didn't see the email (it went to spam) and waited an hour only to find out no food was on the way.

There has to be a better way than the current one for 'confirming' an order

Something really annoying about JustEat is their review system. You have a crap order, review it, and as long as it has no swearing, slander etc it gets posted. Nope, your star rating gets posted and the actual review is pending. Then you wait for your text to appear while looking really silly for rating somewhere 3/6 and no explanation with it. More frustrating when you see reviews after yours with their text! If you ask to edit or remove your review they just won't respond and will leave the star rating up. Their chat system is hit and miss when you need help. A couple of occasions now the other side has left the chat without saying anything. (Pics to show how frustrating they can be [Review hasn't been removed])

Waited for 1h30 for a driver to be assigned.
Finally once assigned, after some time the order was marked as delivered by the driver, even though it was never delivered.
No phone number available to contact support nor the driver.