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    JustEat.co.uk

Corporate Values

Overview

JustEat.co.uk has a consumer rating of 3.8 stars from 5 reviews indicating that most consumers are generally satisfied with their purchases. JustEat.co.uk also ranks 47th among Food Delivery sites.

  • Service
    2
  • Value
    1
  • Quality
    1
See all photos
How would you rate JustEat.co.uk?
Top Positive Review

“Just Eat - A platform for your favourite cuisines”

Honest R.
1/22/19

On the platform you can find many different types of restaurants. From chinese, to pizza, to sushi, all the way to KFC. They have decent menu sizes and the delivery time is stated in the right corner of the page, when you scroll down a bit. Many people use Just Eat, some are happy with the food quality and delivery times, some complain about these things, but at the end, it really depends on the delivery drivers and the person, who cooks the food. My opinion is, that you don't know what you'll get until you try it.

See positive reviews
Top Critical Review

“Will have to try deliveroo”

Dani G.
11/1/17

Something really annoying about JustEat is their review system. You have a crap order, review it, and as long as it has no swearing, slander etc it gets posted. Nope, your star rating gets posted and the actual review is pending. Then you wait for your text to appear while looking really silly for rating somewhere 3/6 and no explanation with it. More frustrating when you see reviews after yours with their text! If you ask to edit or remove your review they just won't respond and will leave the star rating up. Their chat system is hit and miss when you need help. A couple of occasions now the other side has left the chat without saying anything. (Pics to show how frustrating they can be [Review hasn't been removed])

See critical reviews

Reviews (5)

Rating

Timeframe

Other

lisab103
5 reviews
7 helpful votes
May 24th, 2016
It is an excellent service for ordering takeaway, and they contact the restaurant on your behalf, and email or text you to let you know if the order has been a success or not. Thank you keep up your great service.
danig6
17 reviews
39 helpful votes
November 1st, 2017
Something really annoying about JustEat is their review system. You have a crap order, review it, and as long as it has no swearing, slander etc it gets posted. Nope, your star rating gets posted and the actual review is pending. Then you wait for your text to appear while looking really silly for rating somewhere 3/6 and no explanation with it. More frustrating when you see reviews after yours with their text! If you ask to edit or remove your review they just won't respond and will leave the star rating up. Their chat system is hit and miss when you need help. A couple of occasions now the other side has left the chat without saying anything. (Pics to show how frustrating they can be [Review hasn't been removed])
Service
alexandera75
19 reviews
65 helpful votes
January 22nd, 2019
On the platform you can find many different types of restaurants. From chinese, to pizza, to sushi, all the way to KFC. They have decent menu sizes and the delivery time is stated in the right corner of the page, when you scroll down a bit. Many people use Just Eat, some are happy with the food quality and delivery times, some complain about these things, but at the end, it really depends on the delivery drivers and the person, who cooks the food. My opinion is, that you don't know what you'll get until you try it.

Tip for consumers: One of the best platforms for ordering food online. You just need to find the most suitable restaurant and you're good to go.

Service
Value
Quality
claudias30
3 reviews
7 helpful votes
May 26th, 2016
Whenever I order takeaway it is thru this website. Never ever had any problem. They email or text you when order has been received. They do the same when order 9s declined cos restaurant is too busy. Their delivery timing is spot on, never late. I am a very happy customer.
susanb282
6 reviews
21 helpful votes
June 2nd, 2017
Easy to use, easy to 'request your food' - pity the restaurant can cancel your order without a reason.

I didn't see the email (it went to spam) and waited an hour only to find out no food was on the way.

There has to be a better way than the current one for 'confirming' an order

Q&A (0)

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