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Junk Removal Vancouver Bc New has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Junk Removal Vancouver Bc New ranks 187th among Home Improvement Other sites.
Unbelievably unprofessional! I booked them 2 months in advance. After the window passed in which they said they'll arrive, I called and the person who answered said they're in Richmond but will be there soon. I said, I am in Burnaby. He said: Oh, they won't take too long. After half an hour he called back and said the truck was delayed and they'll be there in half an hour. They showed up an hour late with no apology. They stepped into my place without putting booties on their feet. They did not know how to get some of the items through the door - I had to direct them. And the biggest shock was the price! I was never told there is a 26.5% disposal fee on top of the rate they quoted me AND on top of that they charged additional disposal fees for a microwave oven and mattress! They also say they donate but I don't believe this. The microwave oven was still working and in its original box. BE VERY AWARE!
Unbelievably unprofessional! I booked them 2 months in advance. After the window passed in which they said they'll arrive, I called and the person who answered said they're in Richmond but will be there soon. I said, I am in Burnaby. He said: Oh, they won't take too long. After half an hour he called back and said the truck was delayed and they'll be there in half an hour. They showed up an hour late with no apology. They stepped into my place without putting booties on their feet. They did not know how to get some of the items through the door - I had to direct them. And the biggest shock was the price! I was never told there is a 26.5% disposal fee on top of the rate they quoted me AND on top of that they charged additional disposal fees for a microwave oven and mattress! They also say they donate but I don't believe this. The microwave oven was still working and in its original box. BE VERY AWARE!
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