• June Bridals

June Bridals

Overview

June Bridals has a rating of 2.42 stars from 485 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 58th among Wedding Dresses sites.

  • Service
    84
  • Value
    85
  • Shipping
    85
  • Returns
    73
  • Quality
    83

This company does not typically respond to reviews

Positive reviews (last 12 months): 12.9%
Positive
4
Neutral
0
Negative
27
103
See all photos

What reviewers want you to know

Positive highlights

  • Beautiful wedding dress, made perfectly, good quality and helpful and fast communication about the right size.

Critical highlights

  • Customer service was very snappy and rude with me when I emailed them.
How would you rate June Bridals?
Top Positive Review

“My perfect dress”

Linda M.
2/22/23

Customer service was awesome. Any questions I had were answered promptly and honestly. In the shipping process they keep me updated all the way. So nice to have now a days. Dress was beautiful and fits perfect. Worth every penny. Nothing bad to say. Thank you so much, from Amarillo Tx.

Top Critical Review

“Wish I'd seen these reviews”

Kelly S.
2/12/24

Dress did not fit. "Return policy" was laughable, but decided to use their donate to Goodwill option to at least recoup some money. I followed their directions to the letter and nothing. Nada. No response. They aren't giving me a dime back, and I no longer even have the dress to give to someone else. Horrible. Unbelievable that they are allowed to keep stealing peoples money?

Reviews (485)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (75) wedding dress (72)
Thumbnail of user kellys2480
1 review
1 helpful vote
February 12th, 2024

Dress did not fit. "Return policy" was laughable, but decided to use their donate to Goodwill option to at least recoup some money. I followed their directions to the letter and nothing. Nada. No response. They aren't giving me a dime back, and I no longer even have the dress to give to someone else. Horrible. Unbelievable that they are allowed to keep stealing peoples money?

Tip for consumers:
They are a total scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user theralphienator
1 review
0 helpful votes
February 24th, 2024

The dress sizing was OK, but the shape was made to fit someone with the body of a 12-year-old boy. We received the dress on February 1st. We requested a return on February 15th. After waiting over a week for a response, they are finally telling us the return wasn't requested within their 14-day return period and that they'll do nothing for us. Horrible experience.

Products used:
None. It didn't fit and they refused to accept a return.

Service
Value
Shipping
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Quality
Thumbnail of user amyg1974
1 review
1 helpful vote
March 12th, 2024

You do NOT get what is pictured. Don't waste your $$. I expected to get what was pictured. What i got was two unfinished pieces which i would have had to take to a seamstress to pay more $$ to get what was pictured. Return policy is contact within 14 days of receipt. I emailed for a week b4 i got a response on return. I can return it on my dime but they are deducting $65.00 for shipping even though I'm paying out of pocket to ship it back. Makes NO sense to me.

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristenc143
2 reviews
3 helpful votes
December 11th, 2023

Beware purchasing from June Bridals! As you can see in the side by side comparison I included below, the dress I recieved is not at all what I ordered. I initiated a return; no reply. I will update this review if that changes, but I'm not optimistic.

Thumbnail of user sheyeanneb
1 review
0 helpful votes
March 21st, 2024

I wish I had done more research. I've been trying for a week to return the dress and can't get any response. They say they must approve the return first and the return address and required return form are not listed anywhere on the website. Do not buy from them!

Tip for consumers:
Horrible customer service

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user isabelb29
1 review
0 helpful votes
August 25th, 2018

I love my gown! Kathy did an amazing job! I asked for a tracking number for it and she responded quickly with one. I would recommend her to any and everyone! I cannot wait to get married in this amazing dress!

Thumbnail of user lorim1678
1 review
1 helpful vote
December 26th, 2023

Dress came in, cheaply made and not flattering. Received email instructions to return for a refund. Did exactly as directed, spent $29 postage to China. Five months later, the dress was returned as undeliverable. No refund! No response to inquiry!

Service
Value
Shipping
Returns
Quality
Thumbnail of user monicaf458
1 review
1 helpful vote
February 20th, 2024

"June Bridals" stole money from me. I canceled my order before they processed & shipped it and they never refunded my money & won't answer my emails. They are a fraudulent company. Do NOT buy from them.

Thumbnail of user at331
1 review
2 helpful votes
October 20th, 2023
Verified purchase

Absolutely fell in Love with this Wedding Dress, the ONLY one I wanted. Received it and White instead of Nude Fabric was used. The dress is not offset just white on white and looks a mess. June Bridals remarks were that they use the material on hand! I wanted to return it and they said I would get 70% back less $40-$70 for shipping, even though I paid to have it Expedited. They don't care and will Never lose Money, Especially if it's their fault. Horrible Experience and 8 emails without resolve. I get married in 2 weeks and this company is Full of Bull$#*!.

Tip for consumers:
Do not shop at this company. The Customer Service # on the app is a bogus # …. It’s a Front and not even in the States. Takes No Responsibility for their mistakes and will definitely not lose Any Money Especially when they make the Error!!!!

Products used:
Nothing else besides my disgusting wedding dress made incorrectly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christineg1678
1 review
5 helpful votes
May 31st, 2023

I have submitted three request starting one day after receipt of dress and have yet to get a response or receive the form but they have 100% of my money. I will never and would strongly recommend no one orders on line from them. Poorest customer service and false return policy statements I have ever seen!

Service
Value
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Thumbnail of user kellk4
1 review
5 helpful votes
April 12th, 2023

Dress arrived in timely manner. Material was icky and bust inserts were pointy. Didn't love the way it fit, so emailed customer service to start return process. I have sent over 8 emails to date with absolutely no replies. So if you order from this knock off shop, keep your fingers crossed you like it. My advice is to look at a more reputable site such as Lulu's for your dress. 100% would not recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user raffertyangela23
1 review
3 helpful votes
October 7th, 2023
Verified purchase

I purchased a dress as a wedding option that's turned into a nightmare of run around for months. The following is a response to an email that doesn't accept replies. Their merchandise is thin. There is ZERO customer service. Don't waste your money.

Hello David.

When this began I understood if I sent it back to you there would be a full refund however it would take a few months. A full refund is desired rather than donating the dress and receiving a partial refund. I also understood that there would be a deduction due to it being picked up from customs.

I spoke to the United States Postal Service this morning. I had all of the following information except for the data from September 14.

May 15,2023 - the package was mailed out
June 2,2023 - the package was in customs
August 1,2023 - the package was on hold
September 14,2023 - origin post is preparing shipment

It seems the dress was not picked up from customs. I in no way want the item returned to me. If it worked we wouldn't be communicating. How do I receive a refund for this dress?

Tip for consumers:
I don't want others to fall victim to this company using less than ethical practice.

Products used:
I wasn't able to use the dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leahm379
1 review
4 helpful votes
April 12th, 2022

I truly believe that all of the positives reviews were purchased by the company themselves. It is a China based company which they are notorious for doing. I purchased two dresses from them and the quality is what is expect from a bad Wal-Mart costume. Not something you want to wear on your wedding day. Does not refund you or accept returns even when they mark the front of your dress with blue pen. Customer service is awful. Offered $10 refund for a dress that cost $200 and I cannot use because they ruined it before shipping.

Tip for consumers:
SCAM SITE. DO NOT PURCHASE FROM THEM.

Products used:
Products are unusable for a wedding.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindam5218
1 review
0 helpful votes
February 22nd, 2023

Customer service was awesome. Any questions I had were answered promptly and honestly. In the shipping process they keep me updated all the way. So nice to have now a days. Dress was beautiful and fits perfect. Worth every penny. Nothing bad to say. Thank you so much, from Amarillo Tx.

Products used:
Wedding dress

Service
Value
Shipping
Quality
Thumbnail of user michelec870
1 review
2 helpful votes
July 20th, 2023

I was sent a dress that was different than what I ordered. Cust service rep said I had to pay to return it or accept a partial refund. Now they've gone dark. Buyer beware! Do not spend a dime with this company. Google their parent company Meledo Company Ltd and you'll get the whole story. Wish I'd did that due diligence up front.

Products used:
Wedding dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user corrinr2
1 review
7 helpful votes
February 14th, 2022

I was very unhappy with the dresses that I ordered. I contacted and sent pictures and went a week with no reply. I ended up escalating the issue to PayPal. The company finally got back to me and offered 80% back less their shipping cost. Their return policy states a full refund including shipping for items not as represented. Buyer beware. Look elsewhere.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maggiet176
1 review
2 helpful votes
September 6th, 2023

The dress was poorly made. Does not fit a normal body.
When trying to return after multiple emails, they suggested I donate it to Good Will where I can possible save the $70 cost of returning:

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user amys3130
1 review
6 helpful votes
April 14th, 2023

I have sent several emails and opened 3 tickets to try and communicate with this company. I have no idea if I will get the dresses I ordered in time for my sons wedding. It's been 30 days on what was originally supposed to be a Rush order. BTW this review service forces you to rate at least one star to write a review. They didn't deserve the one star! Do not order from this company. I will be sharing my experience with everyone!

Thumbnail of user karenm3838
1 review
11 helpful votes
February 15th, 2022
Verified purchase

The only reason I gave it a one star is because a zero is not an option. This is the worst company I have ever dealt with. The dress they sent did not look like the picture and did not fit. I followed the return instructions, and after paying $44 for shipping, I sent the dress back. I sent the dress back in November. It's mid February and I have never heard anything from them. Communication stopped completely. I still have no refund. I would not recommend this company to anyone.

Tip for consumers:
Policy says full refund for returns. You pay a fortune to send it back and you are never going to see a refund

Products used:
I won’t use anything from this company ever again

Service
Value
Shipping
Returns
Quality
Thumbnail of user caring9
1 review
5 helpful votes
January 31st, 2023
Verified purchase

Received dress in good time but the neck and armpits were very small. As everyone else has stated, returning it to China is ridiculous. Only option is to sell or try to get partial refund. Never again will I buy from here and stay away from Kylieshe.com as well!

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidw6866
1 review
2 helpful votes
August 11th, 2023
Verified purchase

Purchased a wedding dress for daughter in January. Received dress in early March. Dress did not fit so we wanted to return. That's when the first part of this scam business showed itself.
Return requires you to email your request to get approval and return info. At this time told we could only return via USPS, despite the fact that it came DHL. No returns via UPS or FedEx. Encouraged at this point to donate dress since return cost expensive. Returned via USPS to China. Tracked return and it arrived in Customs in about a month, then took 6 weeks to get to company.
Once there emailed about refund. Promised refund in May, numerous back and forth emails, no refund. Yesterday received email from June Bridal that they are now unable after 6 months to return funds. No dress and no money. Avoid doing business with June Bridal!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user amberlyy4
1 review
3 helpful votes
March 6th, 2023
Verified purchase

While the dress itself was made very well and I feel accurate to what the picture showed, it simply did not fit me like I had hoped it would. So, I emailed the company to ask about returning it and never heard back from them. Needless to say, I am super disappointed because on their website it clearly says they allow returns within 14 days of receiving your item(s) (they have to "approve" the refund first before you can send it back) but it's already been nearly a week since I got my dress and I still haven't heard a word from them even after emailing another three times. So now I am stuck with the dress and am having to try to resell it. Super disappointed with my experience with June Bridals. A wedding is supposed to be a happy time for a bride and all this does is add unneeded stress! If it's too good to be true, it probably is...

Tip for consumers:
It says they accept returns but they DO NOT!

Products used:
The garment bag.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annaf913
1 review
6 helpful votes
February 11th, 2022

Once I received my dress, which did not fit, all communication with customer service halted. Their policy is that you have to contact them within 7 days and they have taken that and then some, absolutely no response. I would not recommend this site to my enemy.

Products used:
I bought a dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user beatlelvr14
1 review
0 helpful votes
April 18th, 2023

This dress has so much potential! The quality is excellent and detailing gorgeous. It's heavier on the bottom and the material is very soft and luxurious. I love all the embroidery and the buttons on the back. It is true to size and my seamstress informed me that any alterations that are needed will be easy to do. Although I decided on a more intricate gown for my wedding, I am keeping this dress for future purposes. The shipping was slightly delayed, but when I inquired about it arriving late, it was sent immediately. Great customer service! Thank you!

Thumbnail of user oliviat209
1 review
10 helpful votes
February 9th, 2022
Verified purchase

I reached out to June Bridal's customer service email over a week ago without any response. I am beginning to wonder if this is a scam. I did not receive my package from June Bridals, instead I received it from the name of a different online retailer. I would not recommend this company to anyone who values transparency.

Tip for consumers:
Do not trust that you will receive your product or get any order updates from June Bridals. You might get information from a completely different retailer. This site is potentially a scam.

Service
Shipping
Returns

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Company Representative

Thumbnail of user juneb56
June B.
Typically does not respond to reviews

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2.4
485 reviews
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