• June Bridals

June Bridals

Overview

June Bridals has a rating of 2.44 stars from 485 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 54th among Wedding Dresses sites.

  • Service
    84
  • Value
    85
  • Shipping
    85
  • Returns
    73
  • Quality
    83

This company does not typically respond to reviews

Positive reviews (last 12 months): 14.8%
Positive
4
Neutral
0
Negative
23
109
See all photos

What reviewers want you to know

Positive highlights

  • Beautiful wedding dress, made perfectly, good quality and helpful and fast communication about the right size.

Critical highlights

  • Customer service was very snappy and rude with me when I emailed them.
How would you rate June Bridals?
Top Positive Review

“My perfect dress”

Linda M.
2/22/23

Customer service was awesome. Any questions I had were answered promptly and honestly. In the shipping process they keep me updated all the way. So nice to have now a days. Dress was beautiful and fits perfect. Worth every penny. Nothing bad to say. Thank you so much, from Amarillo Tx.

Top Critical Review

“Wish I'd seen these reviews”

Kelly S.
2/12/24

Dress did not fit. "Return policy" was laughable, but decided to use their donate to Goodwill option to at least recoup some money. I followed their directions to the letter and nothing. Nada. No response. They aren't giving me a dime back, and I no longer even have the dress to give to someone else. Horrible. Unbelievable that they are allowed to keep stealing peoples money?

Reviews (485)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (76) wedding dress (72)
Thumbnail of user kellys2480
1 review
1 helpful vote
February 12th, 2024

Dress did not fit. "Return policy" was laughable, but decided to use their donate to Goodwill option to at least recoup some money. I followed their directions to the letter and nothing. Nada. No response. They aren't giving me a dime back, and I no longer even have the dress to give to someone else. Horrible. Unbelievable that they are allowed to keep stealing peoples money?

Tip for consumers:
They are a total scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user theralphienator
1 review
0 helpful votes
February 24th, 2024

The dress sizing was OK, but the shape was made to fit someone with the body of a 12-year-old boy. We received the dress on February 1st. We requested a return on February 15th. After waiting over a week for a response, they are finally telling us the return wasn't requested within their 14-day return period and that they'll do nothing for us. Horrible experience.

Products used:
None. It didn't fit and they refused to accept a return.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amyg1974
1 review
1 helpful vote
March 12th, 2024

You do NOT get what is pictured. Don't waste your $$. I expected to get what was pictured. What i got was two unfinished pieces which i would have had to take to a seamstress to pay more $$ to get what was pictured. Return policy is contact within 14 days of receipt. I emailed for a week b4 i got a response on return. I can return it on my dime but they are deducting $65.00 for shipping even though I'm paying out of pocket to ship it back. Makes NO sense to me.

Products used:
NONE

Service
Value
Shipping
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Thumbnail of user kt346
1 review
0 helpful votes
April 4th, 2024

My daughter ordered a customized dress through this company, sent in proper measurements from a seamstress, I can't even explain what exactly arrived, just no words, dress was way too big, there was brown stains all throughout the skirting, breast pads was misplaced at least sewn three inches from being uniform, after reading reviews I won't even bother trying to return it, dress was for her wedding reception and the disappointment was unreal. How this company stays in business is beyond me, DO NOT WASTE YOUR TIME OR MONEY, this China based company is a joke, just read the reviews yourself and gain your own opinion.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristenc143
2 reviews
3 helpful votes
December 11th, 2023

Beware purchasing from June Bridals! As you can see in the side by side comparison I included below, the dress I recieved is not at all what I ordered. I initiated a return; no reply. I will update this review if that changes, but I'm not optimistic.

Thumbnail of user lorim1678
1 review
1 helpful vote
December 26th, 2023

Dress came in, cheaply made and not flattering. Received email instructions to return for a refund. Did exactly as directed, spent $29 postage to China. Five months later, the dress was returned as undeliverable. No refund! No response to inquiry!

Service
Value
Shipping
Returns
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Thumbnail of user anahitai
26 reviews
1 helpful vote
April 27th, 2023

Definitely time well spent You can place a custom order and have it made to fit your exact specifications, and it's quite comfy and stylish. Do serious business. I plan to add more of this designer's tops to my wardrobe.

Thumbnail of user charlieh221
1 review
5 helpful votes
February 2nd, 2022

I purchased a wedding dress on 28th Dec 2021. When it arrived it was of poor quality and the sizing was off. I could not fit my arms in it and the neck line was very high. Whilst the dress looked similar to the picture it is the sizing/quality and materials that were unsatisfactory. My many emails have gone without reply. I have contacted paypal and then the company offered a return envelope but it never arrived.

Thumbnail of user monicaf458
1 review
1 helpful vote
February 20th, 2024

"June Bridals" stole money from me. I canceled my order before they processed & shipped it and they never refunded my money & won't answer my emails. They are a fraudulent company. Do NOT buy from them.

Thumbnail of user marahm3
1 review
3 helpful votes
January 31st, 2022

I impulsively ordered a dress and later started worrying that the company was sketchy, possibly a scam. However, I am actually quite pleased with my purchase. The quality is what you would expect in a dress costing several hundred dollars more. It looks like the photo below (granted, it doesn't look as good on me as it does on the model but I feel that the description and picture of the dress are accurate). Communication from June Bridals was good: they send you regular emails telling you when your dress will ship, when you can expect it to arrive, etc. The company is based in China (I discovered this after I'd made my purchase). I am in Tennessee, so to be truthful I wasn't sure if a dress would even arrive, but it did arrive in a timely manner. Pleased with my purchase.

Tip for consumers:
I was worried that this company was a scam, especially since most of the positive reviews were written in broken English, but it’s not.

Products used:
white wedding dress

Service
Value
Shipping
Quality
Thumbnail of user at331
1 review
2 helpful votes
October 20th, 2023
Verified purchase

Absolutely fell in Love with this Wedding Dress, the ONLY one I wanted. Received it and White instead of Nude Fabric was used. The dress is not offset just white on white and looks a mess. June Bridals remarks were that they use the material on hand! I wanted to return it and they said I would get 70% back less $40-$70 for shipping, even though I paid to have it Expedited. They don't care and will Never lose Money, Especially if it's their fault. Horrible Experience and 8 emails without resolve. I get married in 2 weeks and this company is Full of Bull$#*!.

Tip for consumers:
Do not shop at this company. The Customer Service # on the app is a bogus # …. It’s a Front and not even in the States. Takes No Responsibility for their mistakes and will definitely not lose Any Money Especially when they make the Error!!!!

Products used:
Nothing else besides my disgusting wedding dress made incorrectly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christineg1678
1 review
4 helpful votes
May 31st, 2023

I have submitted three request starting one day after receipt of dress and have yet to get a response or receive the form but they have 100% of my money. I will never and would strongly recommend no one orders on line from them. Poorest customer service and false return policy statements I have ever seen!

Service
Value
Shipping
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Thumbnail of user jm1607
1 review
2 helpful votes
March 13th, 2023

The customer service is horrible. I've tried to contact them three days in a row and you can only talk to a bot which tells you they will contact you within 24 hours and they never do.

Tip for consumers:
Chose wisely because you won’t be able to get a refund

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellk4
1 review
5 helpful votes
April 12th, 2023

Dress arrived in timely manner. Material was icky and bust inserts were pointy. Didn't love the way it fit, so emailed customer service to start return process. I have sent over 8 emails to date with absolutely no replies. So if you order from this knock off shop, keep your fingers crossed you like it. My advice is to look at a more reputable site such as Lulu's for your dress. 100% would not recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindam5218
1 review
0 helpful votes
February 22nd, 2023

Customer service was awesome. Any questions I had were answered promptly and honestly. In the shipping process they keep me updated all the way. So nice to have now a days. Dress was beautiful and fits perfect. Worth every penny. Nothing bad to say. Thank you so much, from Amarillo Tx.

Products used:
Wedding dress

Service
Value
Shipping
Quality
Thumbnail of user karenc476
1 review
16 helpful votes
May 22nd, 2018

I love my dress so much! It's beautiful. The chiffon material has a nice weight and you can't see through it even though it's white (I ordered the White). The length and fit are perfect, no alterations needed. Katie was great about answering my questions before I ordered, and I received my dress only four weeks after ordering, even though it was over the holidays. Now to impatiently pass the time until my wedding deciding which style to wear it :) Thank you Katie!

Thumbnail of user raffertyangela23
1 review
3 helpful votes
October 7th, 2023
Verified purchase

I purchased a dress as a wedding option that's turned into a nightmare of run around for months. The following is a response to an email that doesn't accept replies. Their merchandise is thin. There is ZERO customer service. Don't waste your money.

Hello David.

When this began I understood if I sent it back to you there would be a full refund however it would take a few months. A full refund is desired rather than donating the dress and receiving a partial refund. I also understood that there would be a deduction due to it being picked up from customs.

I spoke to the United States Postal Service this morning. I had all of the following information except for the data from September 14.

May 15,2023 - the package was mailed out
June 2,2023 - the package was in customs
August 1,2023 - the package was on hold
September 14,2023 - origin post is preparing shipment

It seems the dress was not picked up from customs. I in no way want the item returned to me. If it worked we wouldn't be communicating. How do I receive a refund for this dress?

Tip for consumers:
I don't want others to fall victim to this company using less than ethical practice.

Products used:
I wasn't able to use the dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leahm379
1 review
4 helpful votes
April 12th, 2022

I truly believe that all of the positives reviews were purchased by the company themselves. It is a China based company which they are notorious for doing. I purchased two dresses from them and the quality is what is expect from a bad Wal-Mart costume. Not something you want to wear on your wedding day. Does not refund you or accept returns even when they mark the front of your dress with blue pen. Customer service is awful. Offered $10 refund for a dress that cost $200 and I cannot use because they ruined it before shipping.

Tip for consumers:
SCAM SITE. DO NOT PURCHASE FROM THEM.

Products used:
Products are unusable for a wedding.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelec870
1 review
2 helpful votes
July 20th, 2023

I was sent a dress that was different than what I ordered. Cust service rep said I had to pay to return it or accept a partial refund. Now they've gone dark. Buyer beware! Do not spend a dime with this company. Google their parent company Meledo Company Ltd and you'll get the whole story. Wish I'd did that due diligence up front.

Products used:
Wedding dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user corrinr2
1 review
7 helpful votes
February 14th, 2022

I was very unhappy with the dresses that I ordered. I contacted and sent pictures and went a week with no reply. I ended up escalating the issue to PayPal. The company finally got back to me and offered 80% back less their shipping cost. Their return policy states a full refund including shipping for items not as represented. Buyer beware. Look elsewhere.

Service
Value
Shipping
Returns
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Thumbnail of user maggiet176
1 review
2 helpful votes
September 6th, 2023

The dress was poorly made. Does not fit a normal body.
When trying to return after multiple emails, they suggested I donate it to Good Will where I can possible save the $70 cost of returning:

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user amys3130
1 review
6 helpful votes
April 14th, 2023

I have sent several emails and opened 3 tickets to try and communicate with this company. I have no idea if I will get the dresses I ordered in time for my sons wedding. It's been 30 days on what was originally supposed to be a Rush order. BTW this review service forces you to rate at least one star to write a review. They didn't deserve the one star! Do not order from this company. I will be sharing my experience with everyone!

Thumbnail of user karenm3838
1 review
11 helpful votes
February 15th, 2022
Verified purchase

The only reason I gave it a one star is because a zero is not an option. This is the worst company I have ever dealt with. The dress they sent did not look like the picture and did not fit. I followed the return instructions, and after paying $44 for shipping, I sent the dress back. I sent the dress back in November. It's mid February and I have never heard anything from them. Communication stopped completely. I still have no refund. I would not recommend this company to anyone.

Tip for consumers:
Policy says full refund for returns. You pay a fortune to send it back and you are never going to see a refund

Products used:
I won’t use anything from this company ever again

Service
Value
Shipping
Returns
Quality
Thumbnail of user beatlelvr14
1 review
0 helpful votes
April 18th, 2023

This dress has so much potential! The quality is excellent and detailing gorgeous. It's heavier on the bottom and the material is very soft and luxurious. I love all the embroidery and the buttons on the back. It is true to size and my seamstress informed me that any alterations that are needed will be easy to do. Although I decided on a more intricate gown for my wedding, I am keeping this dress for future purposes. The shipping was slightly delayed, but when I inquired about it arriving late, it was sent immediately. Great customer service! Thank you!

Thumbnail of user caring9
1 review
5 helpful votes
January 31st, 2023
Verified purchase

Received dress in good time but the neck and armpits were very small. As everyone else has stated, returning it to China is ridiculous. Only option is to sell or try to get partial refund. Never again will I buy from here and stay away from Kylieshe.com as well!

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Value
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Company Representative

Thumbnail of user juneb56
June B.
Typically does not respond to reviews

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