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Jumia.co.ke has a rating of 3.33 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. Jumia.co.ke ranks 430th among Clothing Other sites.
They are trustworthy; however, I wish they could resume their pay after delivery services. They also need to improve on their delivery timelines and schedule, the order was delayed a couple of times.
Poor products, poor website (fake return locations, fictional pin locations sent on SMS for returns, fictional button for "live" chat) the phone number provided has endless recordings which lead nowhere, very poor phone and in person service at Kaka House. Most products offered are close to junk - I got a fan with multiple missing parts... it was quite an adventure to just try to return it. No point going through Jumia. Just identify the brand you want and buy directly from the store online.
I purchased a tv ariel from them but jackpin, bolts and connectors were missing. The ariel ended up being useless.
Other products were safely delivered and were the rightly ordered ones. Delivery was within the ETA.
Good. I said good. From time to time, you will shop with Jumia and they will deliver. They should just improve on their time of delivery and refunding customers whenever the transaction goes south.
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Jumia - Kenya's No. 1 Online Shopping Mall | Shop Online for electronics, books, shoes, fashion & more from top brands?_? Enjoy pay on delivery - Order now!
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