Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Super happy with my purchase. Very fast shipping and looks and fits great
Quality's great way better than Harley-Davidson seats mustang touring seat
From searching for my tires to checking out. It was all a breeze. Fast shipping and second to none service!
A very positive experience so much so I would use them again. God bless America.
Wonderful! It was a stress free experience. It was better than banging my old lady!
They just make everything easy. Great prices and easy website operation.
Great product and service. Thank you. Will do business again.
Good service. Product fit nice. Shipped promptly. Thank you.
A great experience with lots professionalism. I was pleased with everything till I got to this survey and telling me I have to say a certain amount of words. Now you're just pissing me off.
Always a great experience when purchasing things from j&p cycles. I will always purchase all my motorcycle needs from them.
I have placed two orders and everything I ordered was shipped within 24 hours and I had it within two days.
Very helpful in all my needs and got me to where I needed to be with parts
Good looking product. Shipping needs to be improved. Received day later than expected.
I had problem in checkout. I believe that I am a 1st time customer and tried to apply for the 10% discount. Received code by e-mail and applied. Would not take because it said I was not a 1st time customer. Don't recall but I may be wrong. If I am should be a 3 star because of difficulity with checking out.
Delivery on time and items were as promised. Shipped on time.
The brake side handgard sits a little too far toward center, leaving not quite enough brake lever to grab On to. I should have just gotten the barkbusters
I found the lights I needed on the website, confirmed my make model & year, and placed the order! Could not have been easier.
As always, website easy to maneuver, huge product line-up to choose from!
Delivery was quick & the parts were correct. Would definitely use J&P again
Received on time in good condition front tier has tube only imprented in the side Fit well rides good
Best tire buying experience. Purchase was easy best selection in tires.
Confusing watched several u tube video still can't figure put how to use it correctly worried I will permanently alter my bike if I use the app wrong and ruin something
It was unclear if the package contained one or two valve stems. So I ordered two, and spent an extra $27. And have more than I need.
Parts always delivered quickly once processed. But sometimes processing takes a little longer than I'd like.
Order parts they're on your doorstep within 3 days,...
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor