Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Easy to find part and fast shipping. Hard to beat JP fir any bike parts you need.
You had the right part at the right price! The site is easy to use and thoughtfully put together.
No issues finding/ordering products., products always fit/correct! Receive in a timely manner.
Been shopping with J&P for a long time never fails
Always awesome. Delivered quickly and always in great shape
Selection and shipping are great. But at checkout online I don't know how I'm supposed to put in my 15% off code when there's no place to enter a coupon code.
Found what I wanted, less than on Amazon, delivery was on time as promised
Fast and easy, I received both helmets from the order in a timely fashion. They were boxed and not damaged. I will continue to use their services.
Easy enough. Hopefully the product is as good as the reviews!
Very easy to find what I needed. Lots of pictures and informative descriptio. Pricing was shared and accurate. Order was delivery with normal shipping within days of my order. Very happy and will be back
Easy purchase and site was easy to navigate so bought as needed
Easy to find merchandise for my jobs, fair pricing.
I've always liked JP Cycles. Good selection and prices. Easy ordering.
I've always had a good experience with j&p cycles. They really helped me out when I was in a bind 1,000 miles from home.
Customer service was awesome they met my needs and made the sale.
Good selection of items required, good prices, slight issue with sending 2 parcels and not 1, inernational shipping to UK means 2 handling charges instead of 1, otherwise no complaints.
I ordered 1 tire for my Harley ultra limited and received 5 dirt bike tires! Actually was pretty funny. Contacted customer service and the situation was handled very quickly. Had the Harley tire within 24 hours.
I love looking through all the parts I could add to my bike! Easy to navigate and search. Order was shipped and received in just a few days.
It was a smooth experience. The website let me know what parts would work for my bike and I had a large selection to choose from.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor