Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Very easy to navigate and find exactly the parts you need
People at the counter where great. Took their time with me showed me other products that I my have like better. Order where right.
I got it,I am very satisfied customer that would definitely use your services again in the future
No problem, wiring doesn't go inside the handlebars without modification.
Good no hassle will order more parts from here soon
Fast and very easy to find the correct parts and fit for my bikes.
A great website.Easy to find the parts I need.
Fast and very easy to find the parts I wanted.
Easy to navigate site, find what I want and have it in hand quickly
Excellent help with the GOVX problem. J&P is always easy to order from. When help is needed they are there, not some computer!
Everything was just as I expected. The product I bought which was a windshield for my 2002 Electra Gide went on perfect and looks amazing.
Every time I've ordered it's always been simple and easy. Thank you J&P Cycles
Always easy to navigate the site. Email confirmation was a little late as I received the tire on the expected date a week ago. Not a big deal though, really overall very satisfied with the service.
Very easy exactly what i was looking for. Price better than dealer.
Easy shopping. When filling out billing information after that ask for promo code when enter code it wiped out billing inf. Had to reenter.
I order my tire and it was here in 3 days nobody else can do that
Excellent selection of parts especially for the older bikes I have.
Very easy to use app to use to order things very easy to use the app to buy things
Used the chat 2 times - both excellent. Mike & Bonnie super helpful. Closed the deal. Add a little RPM cash & a promo code -
Part came up first try. It was exactly what I needed the first time! 1,2,3 done!
Now I clean till it comes! Great experience as always! 😎
Cathy was great helping me today. Provided everything I needed
Parts showed up on time as expected it was what they said it was
Quick and easy but found out the transmission seal between the enognr is leaking too kinda sucks
Easy to find part and fast shipping. Hard to beat JP fir any bike parts you need.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor