Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
The item was excellent and the value was great. Shipping was fast too.
J&P is great. No problem ordering. Delivered products quickly, and in good shape. The product, engine guard and bag guards from HogWorkz, are beautiful! As shiny as anything on my Anniversary heritage - and that is shiny. Only problems: No instructions in the engine guard (really not needed though), and limited, somewhat lacking, instructions for the bag guards. Very limited. A little more experienced DIY mechanic would likely not have experienced any problem, but it made it a little bit more difficult than I anticipated. Still, all installed, and they look great!
New poly riser bushings fit in the triple tree nice and snug on 2023 Harley low rider ST. Waiting on new risers to arrive to complete installation.
You guys always go out of your way to make things right.
AAA+++ J&P had what I was looking for. I was looking for carburetor gasket kits (4) for a V45 Magna. J&P was the only place with good quality gaskets.
Most parts I get take forever to get, yours came in no time
Good time on time keep me going all the time nice people
It was a very easy simple straightforward process.
The product showed up promptly as promised. I would have appreciated a better description so I could have ordered this sooner.
Items as described. Good pricing and arrived earlier than expected and in great condition.
The XL fits a little smaller than most XL shirts and the XXL fit perfect but a little short. Shirts shrink alot in wash and are stiffer material. Great design and love J&P cycles for parts.
She said she couldnt do anything for me when my order got stuck at the border for 2 weeks-
Half of the parts I ordered didn't fit my bike… put in the info requested. Picked Exact fit parts and half of them didn't fit. Also it would have been helpful to know what is included in a products box so I wouldn't have ordered extra gaskets.
I ordered a bottom window tail light lens, received a top window tail light lens, can not not use.
It was very good and fast. You have the best part prices and availability of product.
Contacted customer service. Answered some questions in writing and supplied picture of battery. CS issued a store credit and I ordered a comparable AGM battery but one that I added the acid rather than factory charged. This ensured freshness and solved the problem.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.