business logo of J&P Cycles

J&P CyclesReviews 17,216

4.7

About the Business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,162
quality
16,575
This company responds to reviews on average within 5 days

Instant Feedback

57,069 reviews
Florida
1 review
0 helpful votes
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Five Star
February 13, 2024

You came through again. I can always count on you.

Date of experience: February 13, 2024
Connecticut
1 review
0 helpful votes
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Good
February 13, 2024

Item I ordered was complete and delivered in a quick manner

Date of experience: February 13, 2024
Georgia
1 review
0 helpful votes
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Good product
February 13, 2024

The item was excellent and the value was great. Shipping was fast too.

Date of experience: February 13, 2024
Tennessee
2 reviews
0 helpful votes
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Almost a 5-Star experience. Almost.
February 13, 2024

J&P is great. No problem ordering. Delivered products quickly, and in good shape. The product, engine guard and bag guards from HogWorkz, are beautiful! As shiny as anything on my Anniversary heritage - and that is shiny. Only problems: No instructions in the engine guard (really not needed though), and limited, somewhat lacking, instructions for the bag guards. Very limited. A little more experienced DIY mechanic would likely not have experienced any problem, but it made it a little bit more difficult than I anticipated. Still, all installed, and they look great!

Date of experience: February 13, 2024
Maryland
1 review
0 helpful votes
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Ok
February 13, 2024

Good so far have to take back apart to see if problem is product issue or mine

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Riser Bushings
February 13, 2024

New poly riser bushings fit in the triple tree nice and snug on 2023 Harley low rider ST. Waiting on new risers to arrive to complete installation.

Date of experience: February 13, 2024
Pennsylvania
1 review
0 helpful votes
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They always seem to pull thru no matter what.
February 13, 2024
Updated review

You guys always go out of your way to make things right.

Date of experience: February 13, 2024

Its always a pleasure
January 23, 2024
Previous review

Its always a pleasure

Date of experience: January 23, 2024
Canada
1 review
0 helpful votes
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Great!
February 13, 2024

AAA+++ J&P had what I was looking for. I was looking for carburetor gasket kits (4) for a V45 Magna. J&P was the only place with good quality gaskets.

Date of experience: February 13, 2024
Georgia
1 review
0 helpful votes
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Quick and in a hurry
February 13, 2024

Most parts I get take forever to get, yours came in no time

Date of experience: February 13, 2024
Iowa
1 review
0 helpful votes
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Mirrors
February 13, 2024

Zero issues, all items were received correctly and had zero issues returning initial order

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
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Rollin
February 13, 2024

Good time on time keep me going all the time nice people

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
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Purchased a set of tires for my 2017 Panigale.
February 13, 2024

It was a very easy simple straightforward process.

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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Burly Bag
February 13, 2024

The product showed up promptly as promised. I would have appreciated a better description so I could have ordered this sooner.

Date of experience: February 13, 2024
Florida
2 reviews
0 helpful votes
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06 Honda Metropolitan parts
February 13, 2024

Items as described. Good pricing and arrived earlier than expected and in great condition.

Date of experience: February 13, 2024
Alabama
1 review
0 helpful votes
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Got a couple shirts
February 13, 2024

The XL fits a little smaller than most XL shirts and the XXL fit perfect but a little short. Shirts shrink alot in wash and are stiffer material. Great design and love J&P cycles for parts.

Date of experience: February 13, 2024
Canada
1 review
0 helpful votes
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She said she couldnt do anything for me when my order got stuck at the border for 2 weeks-

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
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"Exact Fit" didn't fit
February 15, 2024

Half of the parts I ordered didn't fit my bike… put in the info requested. Picked Exact fit parts and half of them didn't fit. Also it would have been helpful to know what is included in a products box so I wouldn't have ordered extra gaskets.

Date of experience: February 13, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Illinois
1 review
0 helpful votes
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Catalog deception
February 13, 2024

I ordered a bottom window tail light lens, received a top window tail light lens, can not not use.

Date of experience: February 13, 2024
Pennsylvania
1 review
0 helpful votes
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Terrific
February 13, 2024

It was very good and fast. You have the best part prices and availability of product.

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Contacted customer service. Answered some questions in writing and supplied picture of battery. CS issued a store credit and I ordered a comparable AGM battery but one that I added the acid rather than factory charged. This ensured freshness and solved the problem.

Date of experience: February 13, 2024