Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Fast delivery. Excellent quality. Will shop again.
Great service.
Was easy fast online shopping experience
Thanks Will
Shifter did not come with spacer. Had to make my own.
Good quality cable with a few extras the original cable lacked.
Great looking and quality built gas tank for my Sportster 48 build.
The store in Pigeon Forge TN did not have the case I needed in stock. The lady that worked there took the time to order the case online so it could be shipped to my house. Great customer service at the store. Will definitely shop there again when I visit again.
Fast shipping and excellent return policy when I ordered the wrong part! These folks are great at what they do!
Part was ez to order. Shipped quickly and lo and behold the bike is up and running.
Very pleased with service.
Good service, products are always on time or early, competitive pricing, site is easy to navigate and if necessary, I have a physical location nearby...
Never had a problem finding what I need at J&P...
Slow on getting the gasket and bearing
Fast on the seals.
Web site is accurate and order was shipped fast! I like there web for the fact that I can enter make model, year and it will show exact match parts for my ride
I shopped around to Order tires for my bike. Great variety
Fast shipping! I needed a part for my driving lights, JP Cycles had the part I needed. I needed the part really quick, so I paid for 2 day shipping. JP Cycles did exactly what I paid for and had my part in my hands a day earlier than expected and my bike was ready for an important ride that I didn't want to miss.
Quick delivery. Perfect fit. Exactly what I ordered. Very easy to assemble and place on bike. We love it!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.