• Joy Shoetique

Joy Shoetique

Overview

Joy Shoetique has a rating of 3.88 stars from 367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joy Shoetique most frequently mention customer service, good quality, and fast delivery. Joy Shoetique ranks 17th among Shoes sites.

  • Value
    44
  • Shipping
    44
  • Quality
    66

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

Instant Feedback

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What reviewers want you to know

Positive highlights

  • A superior product and good customer service makes this an easy review.

Critical highlights

No critical highlights yet

How would you rate Joy Shoetique?
Top Positive Review

“Comfortable and Reasonable prices.”

Pilarvan W.
3/16/23

Joy Shoetique is an online retailer specializing in comfort, quality and style. We offer a unique mix of Women's fashion shoes and handbags from top brands at reasonable prices. From sandals to boots and ballet flats, our selection of women's shoes is comprehensive enough for you to find your perfect fit. We also have thousands of great reviews from happy customers that are sure to help you make a decision.

Top Critical Review

“This site posts fake positive reviews!”

Michaela S.
8/25/20

I should've known not to order from this site when I saw it wasn't in the U.S. but instead in some warehouse in China?! The quality of your clothes is not worth the full price you charge they sell the same items on AliExpress for half the price. Refund your customers! My package had a missing item that I was not notified about. Bad business is bad business spam and scam your way up to 4-5 stars all you want the truth will always unveil.

Reviews (367)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55)
Thumbnail of user haithama36
1 review
0 helpful votes
February 16th, 2022

I ordered 6 shirts from teechip. They arrived earlier than expected and were in excellent shape. Made with premium fabric, they were very comfortable to wear. Plus the printed designs looked amazing andThis is the best I have come across in years, so amazing indeed. I therefore highly recommend it for every one.

Tip for consumers:
We've always had great feedback about the product and are really glad to hear that you're happy with it!

Products used:
the shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettinac13
4 reviews
0 helpful votes
January 28th, 2022

Just adore my shoes, what a leather! OMG! Thank you for creating such perfect boots. So warm, so beautiful!

Thumbnail of user michaelas41
1 review
10 helpful votes
August 25th, 2020

I should've known not to order from this site when I saw it wasn't in the U.S. but instead in some warehouse in China?! The quality of your clothes is not worth the full price you charge they sell the same items on AliExpress for half the price. Refund your customers! My package had a missing item that I was not notified about. Bad business is bad business spam and scam your way up to 4-5 stars all you want the truth will always unveil.

Thumbnail of user fionas59
1 review
15 helpful votes
April 30th, 2020

Excellent. The team at this boutique was fast and friendly from start to finish, the shopping experience was very good, which surprised me. I would recommend them to anyone looking for a very nice embroidered dress design, whether for work, gifts or vacations.

Thumbnail of user despinal1
1 review
0 helpful votes
November 11th, 2019

Everything is so wonderful on the Joyshoetique website, all the clothes, accessories, shoes, everything! Makes me want to buy everything because the prices are very fair and the products of a great quality!

Thumbnail of user renatae4
1 review
15 helpful votes
November 11th, 2019

I've personally shopped from joyshoetique.com multiple times, and haven't encountered any issues so far. Their customer service can be slow at times, but in general it's worked out pretty well for me. The clothes fit me as they should (but seriously, refer to their size guide, I usually size up when I order from them). The quality of the material can vary, although I've only ever been unsatisfied with the quality of one sweater so far. Everything else has been a great deal. At a reasonable price too!

Thumbnail of user skylert10
1 review
1 helpful vote
November 8th, 2019

A really good company that I wouldn't hesitate in dealing with again. On the ball, Joyshoetique dealt with my query in a understanding and professional manner despite confusion with shipping details on my part.

Thumbnail of user christopherb1116
1 review
0 helpful votes
February 17th, 2021

Absolutely shocking company. Does not tell you when ordering that it's coming from abroad and will take weeks to arrive. The item when eventually arrived was of very poor quality and when i sent it back the postage cost me £12.75 to return and then I get told they will not reimburse me for that and each time I try to talk to someone online they keep ending the chat so I can not talk to anyone. Absolute joke of a company

Tip for consumers:
Don't shop here

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user carmeronv
1 review
3 helpful votes
September 26th, 2019

Every time iam very satisfied with orders. Every time used coupons from another orders and low prices or free delivering. Every time fits size but you must good check the size chart.

Thumbnail of user lesterb107
1 review
0 helpful votes
December 8th, 2022

Perfect and Fast! I'm never disappointed when I order from you. Thank you for your attention to detail and your excellent customer service.

Thumbnail of user reevess
5 reviews
31 helpful votes
September 11th, 2019

I'm a new shopper that went on brower for summer sandals and vacation clothes. Sizing was a little tricky for some pieces which resulted in me having a few things that needed to be returned or exchanged. The ticket process was very effective in getting those things taken care of... I received exchanges in a few weeks. My credit/refunds were processed in a timely manner. Customer service is excellent thanks~

Thumbnail of user pilarvanw
7 reviews
0 helpful votes
March 16th, 2023

Joy Shoetique is an online retailer specializing in comfort, quality and style. We offer a unique mix of Women's fashion shoes and handbags from top brands at reasonable prices. From sandals to boots and ballet flats, our selection of women's shoes is comprehensive enough for you to find your perfect fit. We also have thousands of great reviews from happy customers that are sure to help you make a decision.

Thumbnail of user laram52
2 reviews
2 helpful votes
October 3rd, 2019

This Company is the BEST! Good prices, SUPER FAST Shipping, Awesome Customer Service and very good products! I am soooo happy I found this Company!

Thumbnail of user louiser114
1 review
14 helpful votes
May 1st, 2020

Was honestly very very sceptical from buying from this place so I found a heap of girls on Instagram that had purchased and they said it's all good so I finally gained the courage to order and honestly I was scared but I'm so glad I did. I only order one thing in case it was a scam but it arrive today and the quality and sizing is perfect! I absolutely adore the dress so much and I can't wait to get our again and wear it!

Thumbnail of user thomasa254
1 review
1 helpful vote
April 20th, 2019

I am a proud customer of joyshoetique. Love my purchases and always get refund when my order is not available.
Thanks Customer service for giving a beautiful experience with you.

Thumbnail of user ilyak25
5 reviews
0 helpful votes
November 27th, 2021

I like buying shoes, because I believe that shoes reflect who you are. Your identity is pointed by the shoes you wear. Of course, it's sometimes can be very difficult to choose the pair of shoes to your whole outfit, however if you like this process, you will be very happy I guess. I have decided to acquire some new shoes in this store, because it seemed to me pretty attractive. Well, everybody should know that if they need a new pair and they're lazy to go to the supermarket or mall, they can easily apply to this company, because conditions are pretty enticing here.

Thumbnail of user hollys197
4 reviews
2 helpful votes
July 16th, 2019

So so so impressed by the sandals they displayed. When I received themI can't tell how much I loved them. I will pick some and againBy the waythey have many discounts every week. That is a big bargain

Thumbnail of user angelinas41
1 review
1 helpful vote
November 24th, 2019

These shoes are suitable for me, the seller helped me to choose a right size. I have a great experience here.

Thumbnail of user michellea289
1 review
1 helpful vote
April 27th, 2019

I love, love, love these! I was worried about how they'd look on my feet, I have chubby feet, but they feet like a glove. They are great. And oohh so comfortable! I originally bought them as beach shoes but, I'm not gonna lie, I'm gonna wear them all the time!

Thumbnail of user aleshiav
1 review
1 helpful vote
November 11th, 2019

I received my command and seriously i was surprised! I really love the articles, unfortunately 1 of the 3 was TOO short and i couldn't wear it but Joyshoetique refunded the article. The 2 others was just PERFECT, the material and the colors were perfect! I'll recommand on this website for sure!

Thumbnail of user brigetteg3
1 review
1 helpful vote
October 16th, 2019

I really recommend shopping at joyshoetique.com! Shipping is fast and all items are always well packed. The site is really easy to use and all the information actual, have great quality and fit really well!

Thumbnail of user carolel155
2 reviews
0 helpful votes
February 9th, 2022
Verified purchase

Crop tops im 53 years old and need longer tops you can see the bottoms well cause they are always in pants

Reason I chose this product:

Loked the looks

* Joy Shoetique attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user yoy7
4 reviews
1 helpful vote
July 27th, 2019

Their clothes are extremely comfortable and light!. The items exceeded my expectations. All items are the same like on the pictures. I will definitely recommend this site to my friends!

Thumbnail of user vanessad109
1 review
3 helpful votes
October 31st, 2019

I am always sceptical about buying on line but I bought a dress and I have got to say that the dress were the best I could find at a competitive price both on the internet and the high street. I have been searching for nearly two years.
The price is good, the quality excellent and the service fantastic. The dresses were delivered in 2 weeks. I will be using Joyshoetique again.

Thumbnail of user catherinez11
2 reviews
1 helpful vote
December 17th, 2019

I have been amazed by Joyshoetique all of my orders I have ordered. Everything they have is so adorable I can never pick just one thing to order, I have to order full outfits. I look almost everyday.

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Company Representative

Thumbnail of user chengc1
ChicME O.

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