• Joyfy

Joyfy

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Overview

Joyfy has a rating of 4.7 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joyfy most frequently mention great quality, and customer service. Joyfy ranks 5th among Toys Store sites.

  • Service
    33
  • Value
    36
  • Shipping
    36
  • Returns
    17
  • Quality
    36
Positive reviews (last 12 months): 88.9%
Positive
8
Neutral
0
Negative
1
24
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How would you rate Joyfy?
Top Positive Review

“Perfect valentines treats.”

Nichole S.
4/2/24

Ordered for my daughter's 1st grade class and all the kids loved them. They arrived super fast and are super cute. Will be definitely ordering for my daughter next school event.

Top Critical Review

“I don't understand their pricing”

Candy Sisco S.
9/1/22

I put an item of an animated clown n my cart it started out at $27.99 the next day was $33.99 then the next day after that it went up to 53.99 I do not understand how their prices jumped within a matter of 3 days for the same item

Reviews (59)

Rating

Timeframe

Other

Thumbnail of user marniew27
1 review
1 helpful vote
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December 1st, 2022

They duplicated my order in their error and charged shipping. I reached out to return one and they would not credit shipping and I would have to pay for return shipping. All their fault and would not help at all.

Thumbnail of user bobk811
1 review
2 helpful votes
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December 9th, 2022

I purchased an inflatable Nativity Scene the unit failed within a week. 2 weeks before Christmas they expected me to send it back $64.00 to ship and they would evaluate and possibly send a replacement. When purchased it took 10 days to receive the unit. I sent them a video proving the unit failed to blow up. Good business would immediately send a replacement and a shipping label to send the failed unit back. Joyfy is off my shopping list and I guarantee I will never buy from them again

Tip for consumers:
Don't buy from Joyfy

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Value
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Thumbnail of user sandrap1879
1 review
1 helpful vote
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December 8th, 2022

I ordered $250 of Christmas inflatables and I never received anything. After multiple attempts via email, text, phone calls and a chat that doesn't work somebody finally called me. They tried to tell me the items were delivered but I didn't receive anything. They said check the mailbox, I did, check the yard, I did, ask the neighbors, I did and they still are trying to say they were delivered. Of course they got my money and I have nothing for $250. They need to refund my money as I didn't receive the merchandise and it's their responsibility to ensure I receive it. I ordered stuff at Halloween and it wasn't an issue but this Christmas order is a nightmare and they don't want to make it right. Ownership transfers when I take possession, which has not occurred. Hopefully they will refund my money so I don't have to pursue this through other avenues. I tried to upload the proof of purchase as a JGP and PDF and it won't take it. Go figure!.

Tip for consumers:
Be aware if you don't receive the items they try to say you did even though you know you didn't. Doesn't build much confidence in this company.

Products used:
None I never received the items I ordered.

Service
Value
Shipping
Thumbnail of user christym486
1 review
0 helpful votes
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August 22nd, 2023

Was just as expected and was actually great quality and thick for those cold Halloween nights! And I actually wore it more than just Halloween! Love it! You won't regret this purchase!

Tip for consumers:
Great costume not cheap and flimsy!

Products used:
Costume

Service
Value
Shipping
Quality
Thumbnail of user shackney27
1 review
0 helpful votes
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August 22nd, 2023

I gotbit on sale for a pretty low price. I was expecting the quality to be awful and was very surprised when it was not! We bought multiple inflatables and they were all great!

Thumbnail of user angelab3069
1 review
0 helpful votes
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October 31st, 2023

I have enjoyed shopping joyfy customer service is fantastic The inflatables I have received are great! I have received all comments on my decor!
Thank you so much Angela

Products used:
Inflatable tree, witch, tentacles maybe more. Joyfy is a.very reputable company. There products are great shipped quickly and packed firmly. Can’t say enough about Joyfy!! I highly recommend the company
Thank you

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Thumbnail of user tstuck
1 review
0 helpful votes
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October 20th, 2023

Huge fan of our inflatable. The delivery was quick and the product was exactly what we were looking for. If our neighbors wouldn't think we were crazy for having two I would totally buy another!

Thumbnail of user junec320
1 review
0 helpful votes
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December 22nd, 2023

I bought these outdoor LED string lights for outdoor Xmas decor. They look great and I really like it! Delivery was also quick from this company.

Products used:
LED string lights

Thumbnail of user michelleb4590
1 review
0 helpful votes
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August 17th, 2023

I ordered 2 music and light bubble guns. The product was fantastic (even though the music was a bit annoying) and the kids love them! Great little bubble machines!

Products used:
Bubble guns

Value
Shipping
Quality
Thumbnail of user prernas34
1 review
0 helpful votes
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October 31st, 2022

Love this baby cop costume for my 19 month old. It fit him perfectly and is very comfortable to wear even for long duration.

Thumbnail of user rivab5
1 review
0 helpful votes
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November 27th, 2023

The shipping was fast it came delivered in 5 days and I loved the halloween inflatable. Quality product.

Value
Shipping
Quality
Thumbnail of user jlgb56
1 review
0 helpful votes
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August 23rd, 2023

Loved the ease of use of website, the products were good quality. Fast shipping. What more could you want. I will be ordering again soon from them.

Products used:
All of them

Value
Shipping
Quality
Thumbnail of user monicat322
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

I like how well their customer service and delivery are! They have affordable toys and decors for all occasions.

Products used:
Pjs

Service
Value
Shipping
Returns
Quality
Thumbnail of user renna_edwards
1 review
0 helpful votes
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November 18th, 2023

It was so easy to set up. We bought two. The lighted decorations made our home the talk of the neighborhood. Thank you

Products used:
Lighted Halloween decorations.

Quality
Thumbnail of user beckys617
1 review
0 helpful votes
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August 19th, 2023

Fit well, good price, looked awesome for our family costume photos! Comfy too, and great for playtime after

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Thumbnail of user kgndeltau
1 review
0 helpful votes
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September 1st, 2023

Bought wall decor stickers for my work. They work perfectly. Stick them up on windows, and we saved them to use again this year!

Thumbnail of user jaswanthis1
1 review
0 helpful votes
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July 2nd, 2022

These toys are perfect for all ages easy to assemble and fun to play with for kids comes in cute designs and will buy again!

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Thumbnail of user annieg183
1 review
0 helpful votes
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July 2nd, 2022

The Price is competitive and super valuable! Great deal.
I love how customize these items
Love it! Super value pack!

Service
Value
Shipping
Thumbnail of user brendar1449
1 review
0 helpful votes
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July 2nd, 2022

This set is fantastic. I highly recommend it. Great quality and easy to assemble and fun to play with.

Service
Value
Shipping
Quality
Thumbnail of user llenarezas1979
1 review
0 helpful votes
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November 30th, 2023

Loving all seasonal product. My family mostly purchased items from this company. It works perfectly.

Tip for consumers:
Great item and affordable

Products used:
Inflatables

Service
Value
Shipping
Returns
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Thumbnail of user breeanar1
1 review
0 helpful votes
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October 25th, 2022

These Halloween accessories are so adorable and they are my favorite! They're also well crafted and durable!

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Value
Shipping
Quality
Thumbnail of user sanjanap4
1 review
0 helpful votes
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June 29th, 2022

Love the ninja outfit. The material is breathable and feeling nice. Perfect Halloween outfit for kids

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Thumbnail of user yresb
1 review
0 helpful votes
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October 27th, 2022

These Halloween decorations are fantastic! Highly recommend it! They have great quality, durable to use!

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Thumbnail of user winniel41
1 review
0 helpful votes
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June 10th, 2022

Highly recommend! Fast shipping and happy shopping experience! We were super wet last night, they hold up well

Thumbnail of user nishaw2
1 review
0 helpful votes
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October 26th, 2022

These Halloween decorations are fantastic! Highly recommend it! They have great quality, durable to use!

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From the business

Joyfy founded in 2005 Arizona, is a one-stop-joy-shop offering Joymakers smile-inducing products to fulfill all of their celebration needs. Joyfy carries a wide variety of toys, party supplies, seasonal decor, & more. With a 100% satisfaction guarantee and expert customer service, Joyfy makes it convenient, fun, and affordable to create lasting memories with someone you love.

Company Representative

Thumbnail of user winniel42
winnie l.

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