• JourneyEd

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Overview

JourneyEd has a rating of 2.31 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JourneyEd most frequently mention customer service, credit card, and microsoft office problems. JourneyEd ranks 447th among Software Other sites.

  • Service
    4
  • Value
    4
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Terrible customer service, very unhelpful representatives on the phone.
How would you rate JourneyEd?
Top Positive Review

“Great deal!”

Dustin M.
4/24/17

I bought copies of MS Office for both my work computer (Mac) and my home (PC). Submitted my paystub for verification and had everything up and running inside an hour. I don't like that if my comp crashes that I have to repurchase if I don't have the download anymore, but having a cloud drive solved that. This is my second purchase from JourneyEd and I plan to make more. The prices are unbeatable.

Top Critical Review

“Avoid”

dasdf k.
5/3/23

I bought software from JourneyEd that had a 6-month term. The software was SPSS. About 3 months into the 6 months, the software stopped working with an error message that my serial number had expired. I e-mailed dozens of times and never got a response from them. Absolute ripoff and non-existent customer service.

Reviews (55)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user dustinm42
1 review
1 helpful vote
April 24th, 2017

I bought copies of MS Office for both my work computer (Mac) and my home (PC). Submitted my paystub for verification and had everything up and running inside an hour. I don't like that if my comp crashes that I have to repurchase if I don't have the download anymore, but having a cloud drive solved that. This is my second purchase from JourneyEd and I plan to make more. The prices are unbeatable.

Thumbnail of user pakl1
1 review
1 helpful vote
March 18th, 2014

There were so many categories for staff, students and organizations alike on different software, courses and study material on this website. I was totally amazed at the price that they offered for certain programs which literally blew my head off. The product I purchased was also shipped in time for me which was a blessing in disguise.

Thumbnail of user arenasnol
1 review
1 helpful vote
March 3rd, 2014

The best part about this website was that they have given equal importance to everything that a student would require. Right from study material to download to accessories that might be useful to them, everything was available in one place. I was surprised with the discounts on offer for students as well.

Thumbnail of user krollgat
1 review
1 helpful vote
March 1st, 2014

All brands under one roof was the most impressive part about this website. I was able to search easily and locate what I wanted on journeyed. There was no difficulty in the payment process and checking out as well. The prices were as mentioned on the main page with no stings attached.

Thumbnail of user gloric
1 review
1 helpful vote
March 17th, 2014

I found the perfect software at an affordable price at this website which I purchased and downloaded. The process required me to submit my academic proof after which the download was available with no problems.

Thumbnail of user marcdavids
1 review
1 helpful vote
February 27th, 2014

This website was very easy to find the right type of teaching tool I wanted to learn Adobe photoshop. I particularly liked the various categories the products were classified which made it much easier for me to choose what I needed. The shipping was prompt which was icing on top of the cake.

Thumbnail of user cjw3
1 review
1 helpful vote
January 27th, 2014

Awesome prices and good customer service!... recommending to friends!

Thumbnail of user weilere
1 review
1 helpful vote
March 8th, 2014

This website made it very easy to find the right type of training tool I wanted to learn Adobe photoshop. I particularly liked the various categories for the products which made it much easier for me to choose what I needed. The shipping was prompt which was the icing on top of the cake.

Thumbnail of user kings34
1 review
1 helpful vote
March 17th, 2014

I was quite stunned that I was able to save over $400 on CorelDRAW Graphics Suite X6. The only thing I was required to provide was the academic proof that was requested by this website.

Thumbnail of user jeremyw4
1 review
2 helpful votes
June 25th, 2012

I recently purchased a new laptop & needed to install the latest Microsoft Office onto it. I checked out many websites offering the software, however several friends insisted me to purchase through journeyed.com. As much as I trusted them, I wanted to read other reviews before handing them my hard earned money. Many consumers left less than startling reviews about the company, even going as far as calling them "liars" & claiming they were the "worst customer service they'd ever come across." So I decided to call them personally to understand the process of purchasing & an estimated time of arrival. They asked me to reply back to their email with a verification of eligibility for the software I was purchasing. Mind you, this was on a Wednesday around 10pm local time. Within one business day they granted me eligibility & shipped the package immediately. When I arrived home Monday evening, UPS was standing at my doorstep with said package.

If you contact them & give them the information, journeyed.com will come through with flying colors. I'd recommend them to anyone.

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About the business

Academic software discounts at up to 85% off retail prices for students, teachers, faculty and schools. Academic discount on Adobe, Microsoft, Autodesk and thousands of software titles available.

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