• JotForm

2022 SITEJABBER AWARD

JotForm

Overview

JotForm has a rating of 4.03 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JotForm most frequently mention free version, non profit, and small business. JotForm ranks 6th among Survey sites.

  • Service
    36
  • Value
    35
  • Quality
    31

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
6
See all photos

What reviewers want you to know

Positive highlights

  • I can confidently say Jot form has met every challenge I threw at it.
  • So i checkout a few online form builders and they all worked good, but did not have conditions!
  • 2022 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate JotForm?
Top Positive Review

“I really loved JotForm, Such a useful site”

Sahaana V.
3/22/23

I'm the co owner of a small business Just Jewelry, we needed to create form and surveys for our store. While searching the internet Jot form was one of the best survey builder platforms i could find. JotForm has been really helpful to manage all the survey and pre-order forms I needed to make for my small business, just jewelry. It has been very easy, everything is in one place and it is a very easy site to use. I especially love how easy the site is to set up pre-order forms, with several templates to choose from. I really liked this website and would definitely recommend using it. Best of all its free! Really enjoying using this site.

Top Critical Review

“Can no longer access our clients info?”

Peter M.
6/19/23

I am attempting to use their system for basic client forms and onboarding. We are an accounting firm that has a need for a jotform-like solution. I shared my login with a support team to download a form and have since been locked out of the system. Try contacting support, no response; I reached out to sales to see if I could pay for a more convenient solution, but their business case from free to enterprise requires a $500+ jump in price. Avoid at all costs you may get locked out and never see your client data again...

Reviews (185)

Rating

Timeframe

Other

Reviews that mention popular keywords

jot form (14) form builder (19)
Thumbnail of user julic12
1 review
0 helpful votes
November 24th, 2020

It is very easy to use and they has a good customer service even in the free plan. I strongly recommend it!

Thumbnail of user angelikav1
1 review
1 helpful vote
June 26th, 2019

Jotform is a very good form builder. The program is easy to understand, even more detailed forms are quickly build.
I have only found 3 improvable aspects:
- Conditions function doesn't work as expected
- Other languages than english are just poorly translated
- It should be more transparent before Building a form, how many submissions are possible in the free version

Thumbnail of user kimw554
1 review
0 helpful votes
May 21st, 2020

I like the ease and use of jotform. Once I got the hang of things, it was kind of fun setting up. I've made lots of useful forms for my salon.

Thumbnail of user fycr
1 review
0 helpful votes
February 2nd, 2019

Jotform is very robust and feature-rich platform for creating forms for a variety of purposes. I think it's very intuitive and easy to use. Making formulas can sometimes be confusing, but it's still a spectacular platform.

Thumbnail of user vanessac60
1 review
0 helpful votes
June 26th, 2017

JotForm is a solid service. It is very easy to create forms. In the past, we have had some difficulty setting up certain features in our forms, but their online customer service was always quick to respond and offer us a workaround, plus they keep making improvements, so it gets easier and easier to use all the time. A great value.

Thumbnail of user debm30
1 review
0 helpful votes
June 13th, 2016

I would like a reservation for that I can post a link on our website and the newsletter I create in Vertical Response. I have created fill in forms using Adobe but find the user needs to download the form 1st before they can fill it out. I would like something that I can integrate with Google Docs and drive. We are a non profit organization. Thank you

Thumbnail of user michellec187
1 review
0 helpful votes
January 23rd, 2017

I was formally using Google Forms and have encountered problems. When I search for the web to find solutions, I discovered Jotform and it was great. It definitely helped a lot.
It has many widgets to choose from. I'm also thankful that I can upgrade my account manually as i have a very low budget.

Thumbnail of user lisat170
5 reviews
6 helpful votes
May 17th, 2017

I have some HTML contact forms on my business websites created with JotForm. I really liked this platform because It has integration with PayPal and MailChimp, so visitors are able to process payments, and also forms can be added to email templates.

Thumbnail of user evelissec
1 review
0 helpful votes
September 20th, 2017

Jotform provides an clean and easy way for a large group of professionals to submit and track data. It allows them to display the progress they make with new employees and allows us to process that data into concise monthly reports.

Thumbnail of user luker25
1 review
0 helpful votes
January 8th, 2016

I've been using Jotform for over a year now (after Adobe Formcentreal closed down), and it's great software. Forms are easy to create, and the distribution options are fantastic.

Thumbnail of user raverab
1 review
0 helpful votes
February 2nd, 2017

JotForm is powerful tool to build online forms and workflows with ease. JotForm helps to create the powerful simplified forms by drag and drop the objects. Also helps to deploy in HTML format to get absolute and desired reports to monitor performance and visibility.

Thumbnail of user craigx
1 review
0 helpful votes
August 20th, 2016

JotForm is an easy to use platform to create forms. The views however became limited, & the pricing structure in general ruined it for me.

Thumbnail of user emmal37
1 review
2 helpful votes
November 28th, 2014

I've been using jotform for almost one year now and it has all the functions and flexibility I need. I would definitely recommend it anybody else!

Thumbnail of user tochukwuo1
1 review
0 helpful votes
June 17th, 2016

Please everyone should try jotform.com for your form building... is a very good site for form building

Thumbnail of user susano43
1 review
0 helpful votes
October 18th, 2016

Our business thrives on Jot Forms.

Thumbnail of user wimv4
1 review
3 helpful votes
July 29th, 2015

I just started using JotForm, and it is great!
I started using the free form, and now im testing with it. It seems to work great!

Its very easy to create a high tech form, wich i couldn't create on my webserver.

When the form is tested i definately will switch over to the paid version as i get more storage and form applies every month.

Only thing i'm bumping into was that an attachment is stored on their server, and not send as attachment file with the form... but i can live with that!

If you are looking for an good but easy way to create your own form, use Jotform

Value
Thumbnail of user patricioa1
1 review
1 helpful vote
November 10th, 2016

Nice Form, thanks for support. Have a nice day. :)

Thumbnail of user natep5
1 review
1 helpful vote
October 20th, 2016

Love it. It's simple and really great to use!

Thumbnail of user konstantint2
1 review
1 helpful vote
November 1st, 2016

GREAT TOOL!
LOVE IT!

Thumbnail of user vinodv1
1 review
2 helpful votes
June 8th, 2015

Thank you #JotForm

Thumbnail of user smsa
1 review
2 helpful votes
March 26th, 2014

JotForm forms creation helps you collect and organize information securely. It allows for payment collection and file upload, along with analytics.

Platforms and synchronization

Forms can be embedded in your website, or on Facebook and Tumblr. You can also embed them in iPhone or iPad, Android and Blackberry apps.

Compared to similar apps

JotForm is a serviceable application that provides WYSIWYG form design. It's not as flashy as Wufoo, but it gets the job done just as well. One big advantage is that they don't put ads on forms, even if you subscribe to the free version. You never have to worry about your customer's reactions to unexpected ads from your forms.

Thumbnail of user shaand
1 review
0 helpful votes
February 19th, 2016

This site is to good for the readymade forms

Thumbnail of user fitraa
1 review
3 helpful votes
September 10th, 2014

I already used Jotform for a month and its really good and helpful

Tip for consumers:
Increase your submission and space

Service
Value
Quality
Thumbnail of user silentw1
2 reviews
6 helpful votes
November 8th, 2014

Jotform is amazing.
For just 9.95 a month, it does the perfect job for my website.
It's user friendly and makes it possible and extremely easy for even those who knows nothing about creating online forms.
It's the online form one stop shop!

Thumbnail of user johnd241
1 review
2 helpful votes

Sitejabber for Business

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From the business

If you need online forms for generating leads, distributing surveys, collecting payments and more, JotForm is for you. Learn more about how we can help at JotForm.com.

Company Representative

Thumbnail of user jotforms
Jotform S.
Jotform Support
Typically responds within 3 days

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