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Joswen has a rating of 3.96 stars from 24 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joswen most frequently mention wedding dress. Joswen ranks 339th among Wedding Dresses sites.
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My dress arrived securely packaged & beautifully made. I was a bit worried about ordering from an online company, but after reading all the positive reviews I decided to go ahead, I ordered a custom made one. The dress arrived exactly the colour I ordered and it fits beautifully. I cant wait for my sons wedding to wear it. Thank you Joswen team.
I recommend that you Do Not order from this company. I ordered a custom dress for my son's wedding. One color, dark green. It came in 3 different colors, dark green body, Christmas green sher upper and celery green embellishments. The custom sizing was also wrong. The dress was returned, at my cost, because of the color issues. They refunded a portion keeping approximately $80 for "administrative fees". The dress was unwearable with the color combinations. The product was NOT what was presented in the catalog. They shipped a dress made of 3 different colors and refuse to reimbursement for the money paid, they have the dress and approx. $80. Plus I am out the shipping costs to send it back. (Their so called legal dept is snarky to deal with and use poor grammar with misspelled words.) I have reported them to the federal trade commission and other governing agencies.
First the good -- Echo (customer service) is exceptional -- fast, reliable, easy to communicate with. When the dress arrived, the workmanship was outstanding and the dress looked exactly like the photo online. The two disappointments were that (1) while advertised as tea length, the dress barely crossed my knees, and I am only 5'4" and (2) the dress was too snug on top, although I provided my bust dimensions. Seems like they made the dress without any extra room to breathe. Arms are also a bit tight. The dress is certainly wearable, and I have no choice at this point, but it won't be all that comfortable and that is disappointing. They should err on the "large" side, b/c you can always get a garment reduced in size, but there is no extra fabric to let out.
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For that special wedding day, perhaps your anniversary dinner, the heart warming renewing of your vowels, high school graduation, a formal event maybe you just want to look special because you deserve to! Lets not forget of course the parties of all kinds. We believe the dress you decide to wear reflects who you are; it signifies the importance and glamour of the occasion. Joswen was created because we were tired of seeing people “MAKE DO” because of budget constraints. So it is high time you CAN get the dress of your dreams without being concerned with the high costs associated with top-level fashion. We make it affordable for everyone. JOSWEN is a trusted global supplier, delivering to you nothing but the highest quality custom tailored dresses that will make your day unforgettable.
Beginning as a dream in 2009, Joswen set out on the painstaking task to find you the best designers, the best materials and all at the best prices. Our dream is making your dream day a reality. We bring the world a click closer by presenting to you our excellent array of wedding gowns, special event dresses, wedding party dresses, and accessories. Our customers can browse the extensive and exquisite online selection from home, choose their favorite dresses and ask us questions anytime to help better select the perfect gown. We work tirelessly so you’ll be nothing but over joyed the first time you try your new gown on.
Joswen believes in your dreams and that is why we don’t believe in extending our customer base. We believe in extending the size of our family. Being apart of our family means you will be treated with respect, dignity and as an outcome, you’ll get the best gown you’ve ever laid eyes on at a price that simply screams YES PLEASE!
