JomaShop has a rating of 4.46 stars from 9,566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JomaShop most frequently mention customer service, order number, and great price. JomaShop ranks 1st among Watch sites.
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I've ordered from JomaShop a couple of times now, and besides having a huge selection with terrific prices, everything has always arrived securely with the correct items. My only complaint is that the free shipping option from New York to California is obnoxiously slow. I'll be buying from them again at some point, but I would definitely purchase more often if the free shipping time were improved. M3T01322
I ordered an Alpina GMT watch from Jomashop. The watch arrived defective due to misaligned minute and hour hands and date which changes at around 9:30am! I sent photos and video and Aleeya from Jomashop does not see anything wrong with it! They do not want to cover shipping costs from Australia, although they sent a faulty watch, or give discount to repair it, basically communication stopped when I asked for it. Very poor customer service. Total disaster, avoid at all costs especially when order from overseas.
Genuinely a nice watch. Came with 2 extra straps which I put on my other watches. Extremely comfortable. I placed a nice black leather band with white stitching that came from another Tissot watch and it works with pretty much anything I wear; occasionally I use the NATO strap back on when I want it to be more causal. It also looks much better in real life than in the standard stock pictures. I love Tissot watches and this nice watch at low price point. Thanks, Jomashop!
I've ordered from JomaShop a couple of times now, and besides having a huge selection with terrific prices, everything has always arrived securely with the correct items. My only complaint is that the free shipping option from New York to California is obnoxiously slow. I'll be buying from them again at some point, but I would definitely purchase more often if the free shipping time were improved. M3T*******
Products used:
Men's fragrances
I ordered an Alpina GMT watch from Jomashop. The watch arrived defective due to misaligned minute and hour hands and date which changes at around 9:30am! I sent photos and video and Aleeya from Jomashop does not see anything wrong with it! They do not want to cover shipping costs from Australia, although they sent a faulty watch, or give discount to repair it, basically communication stopped when I asked for it. Very poor customer service. Total disaster, avoid at all costs especially when order from overseas.
Smells very fresh Best cologne I bought Love the bag and the other pocket cologne. Very good packaging
Tip for consumers:
Is a must to have To go anywhere when you are traveling keep things neat.
Products used:
Versace blue cologne and bag
I ordered a blova watch once before, and I ordered it again because there was no problem. Citizen's eco-driving. The quality is also good. Beautiful. Since the charge was zero, it took some time before it started working well. I was worried and emailed the customer, but I didn't get a reply. That was a shame. The clock itself is wonderful. Ordered on 27th November, shipped by DHL on 29th and received on 6th December.
I paid 10% consumption tax when I received the order from Japan.
I'll try to order again, but I haven't experienced after-sales service yet, so I don't know.
I bought a Montblanc watch M1Q******* from them with a good price. Watch came with a defect on the dial and they offered 75 usd for me to take it to a local jewelery shop to clean.
1- For 75 usd you can only change battery.
2- ı will not take my new watch to a crappy service and make them open the case
3- It needs to go to mb service
So i asked them to start return policy. There is no reply till now.
Dont buy from them unless you have money to gamble
This is such a great website. Always plenty of great deals and sales going on. The only place I buy authentic fragrances from now.
Products used:
Fragrances
Shipping was fast and easy. Love the watch. The only downside was it did not have a warranty card, then i read the FAQs on Joma, it says they don't do manufactures warranty cards - so I have this little doubt that the watch may not be genuine. Even TISSOT does not list Joma as a official supplier. However it does look genuine + packaging and all. I am a first time buyer from Joma. Learned later that Joma is a gray market.
M2FW3926
I have purchased several watches from Jomashop in the past. This time I decided on an alligator strap in a luxurious emerald green for one of my Tissot watches. The colour was a perfect match for the gold plated case. Superior quality that looks awesome. Shipping was fast. I had an issue with the delivery by USPS which was out of the sphere of influence of the seller. Nevertheless their customer support addressed the problem promptly.
Products used:
wristwatch, watch strap
I've bought several items from Jomashop, always a smooth transaction. Prices are unbeatable. Service is topnotch. Free delivery is a great feature. All the watches and sunglasses I ordered from Jomashop are working perfectly and I don't any issues. Jomashop will always be my number 1 luxury goods "go to" online shop.
Tip for consumers:
Always compare prices to retail and other grey market online sellers like Ashford.com or eBay. Jomashop has the most items to choose from.
Products used:
Several watches and sunglasses
I don't know anything about watches. Fortunately, I have a friend that collects them. I asked for advice on a nice all purpose watch at a decent price. He recommended several brands but only one dealer for my price range.
I selected a decent swiss watch that looks great, keeps great time and jomashop gave me a good price.
The item arrived in less than a week. It looks great and I didn't even have to adjust the band. Order #
M1FY6907
I bought my wife the Baccarat Rouge 540 by Maison Francis Kurkdjian perfume a couple of years ago, and she is complemented on it everywhere she goes. It's smells amazing and lasts all day. I paid full retail, unfortunately. After shopping for high end watches and sunglasses from Jomashop and being completely satisfied for years, I decided to research their perfume selection. Imagine my surprise when I realized that I overpaid by $140 on her perfume! Ugh. I have now purchased her perfume on Jomashop twice, and will always buy from them, if the selection is available. It's 100% authentic and they ship very quickly.
Tip for consumers:
These folks are great! Easy to work with and very knowledgeable.
Products used:
Jewelry, cologne, perfume, and watches.
I ordered two pairs of Oakley sunglasses at a fraction of retail cost, and I am very pleased with the order. Customer Service and Ease Of Purchase was top notch. I also like the availability to order with Affirm (monthly payments).
It is a shop where you can always buy popular brands at low prices. I think we will continue to use it in the future.
I have ordered two watches. It took 4 days to ship but one watch to Israel came by DHL very fast in one week and the other one to the States was dwlivered the day after the shipping.
The communication with the company by mail was ok.
The watches came in their original boxes with papers. Thank you Jomashop.
Products used:
Watch
I like the product that JomaShop sold, the payment was easy and the shipping is fast.
Would recommend this site to anyone looking for a great deal.
Item was defective. Refund process was too difficult. Did not get full refund. Representative on phone was short with me and rude. She sounded like she had a very frustrating job and that should tell you something about this company. Why risk it with Jomashop when other large companies I will not name promise customers satisfaction. Check other authentic review cites and BBB before giving them your money.
Tip for consumers:
Customers should check authentic review sites and BBB before buying from them. Many review websites are not legitimate.
Products used:
Watch
Big choice of high end brands in great prices and service
Stock with new things everytime
Good customor service
I am absolutely in love with this Burberry quilted down coat! I
Have three more that are similar to this one but this Ashmore navy is the best.
It's not too long and it's not as big as other quilted down cots from the Burberry.
I normally wear S but I ordered M and it's just perfect.
If you wear size 4-6 you should get S but if you're tall
M will be better.
Quality of fur is good as well, not too puffy which is great.
I highly recommend this if you're trying to buy a down coat.
Great deals on real, quality items. Everything was delivered in great shape, brand new and functioned perfectly. The warranty is great, two years for my purchase. I will definitely come back to purchase other items from this site.
Tip for consumers:
N/A
Products used:
Watch
I used to purchase my watches from other online outlets. I came across JomaShop as price was more than compelling.
I was shocked that I received the same time piece which was offered at other places for more than 50% off with next day delivery.
Truly outstanding place worth exploring:-)
Thank you!
- Adam & Jess
I've started my fragrance collection with this site exclusively. Service is always great and have plenty of choices to choose from. I only had one return for the the product and it's was so easy. Couldn't recommend another site especially highly and that coming from someone that usually don't post reviews.
M3 T0 4388
Products used:
Fragrance
I have purchased,perfume and watches from Jomashop. Every item was authentic. The all arrived in less than 2 weeks and let's be honest who doesn't like a good deal. Customer service is awesome with answering questions. I have no complaints. Great job.
M3C*******
Products used:
All that I purchased
I ordered an invicta gold watch from jomashop. Just that the shipping did not arrive the day it said it was supposed too. It got to me the very next morning. But it was probably the weather those days it was pretty bad. When it go to me i was very satisfied the quality was very good. I love the watch... I know where my next purchases are going to be from jomashop.
Tip for consumers:
If it does not get to you the day it say it will. You'll get it the very next morning
Products used:
Watches
Excellent original Rayban sunglasses (order M1H*******). Shipping to Ukraine for 12 days via NPShopping only for $3.90. Good packed. I'm satisfied. I've bought watches and leather bag also recently here - everything fine also.
Tip for consumers:
Standard shipping to Ukraine is quite expensive - $30. Use another shipping provider e.g. NP shopping - shipping cost from $3.90
Products used:
Sunglasses rayban
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
Jomashop.com has been in the wholesale and retail trade of luxury goods such as watches, fine writing instruments, handbags, luxury crystal since 1987 here in New York City. Jomashop has been providing its customers a combination of price, selection and service for over 20 years. Our goal has been to earn the trust and satisfaction of the customer. We offer competitive pricing, but we also knew low prices alone could not make our business superior. We are determined to combine honest and helpful dealings with outstanding service before, during, and after the sale.
Our success is due to the long, continued relationships with our customers. Whether you're shopping with us for the first time or have bought from us many times before, our goal is to make your shopping experience as informative and as easy as possible. In addition to our online services, you can phone and speak to our experienced customer service representatives for more personal and spontaneous assistance. Your comfort, security and confidence are our utmost concern.