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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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Great watch as promised. Easy buying experience, fast shipping and excellent customer service. Can't wait to make another purchase.
Have ordered twice from jomashop with great results. Recommend them to all.
Smooth transaction, overall grade on the watch and Jomashop is an "A+".
Purchase a watch from Jomashop.com where I got a quite good discount from retail price. The watch was received in great condition and reasonable shipping time frame.
I bought a watch for my wife. It was 100$ cheaper than other online stores. Very high quality and fadt shipping
They are selling product that is not available for shipment. Every time you call costumer support they will tell you wait for 2 weeks and it's been a month now and I haven't received my order.
Most recent Order Number - M1H8913
I have purchased a number of watches from Jomashop and for good reason. Jomashop has an excellent selection; their prices are excellent and very difficult to beat; and their Customer Service and shipping practices and timeliness are excellent and second to none. They are my "Go To" shop for watches for myself and for gifts.
The website is very easy to browse through and the shipping is very far. I love it.
Easy to shop, lots of variety and fair pricing. Item was delivered quickly and just as described. Very pleased with transaction.
The sales experience was excellent. The sales associate was ready, willing and able to assist me with the PayPal difficulties I was having through the Jomashop website. The watch arrived well.
I was very pleased with the pricing at Joma. My nephews gift arrived on time (even though I left it a bit late to order).
Product was well packaged and I am very happy with Joma. I'll use them for future watch purchases..
Bought a Swiss Army watch for my husband. After doing much research, found the best price on Jomashop by far (beating Amazon by $50). Watch arrived quickly, brand new in original box.
I highly recommend choosing Jomashop for your online purchases.
I've order two high--quality watches from Jomashop, and each has been just as described, and they both arrived quickly and safely. Order number M1H7Y64
Getting a hold of a representative who was educated in the product availability. I was trying to buy a wedding gift and was ultimately stressed out because they wouldn't hold the watch for me to purchase, or extend the 30 day terms by a few days past my honeymoon. Overall would recommend them but prefer shopping places like nordstrom where they'll work with you.
It was great experience. The watch arrived ontime.
Shipping and delivery was very fast and I love the watch that I ordered. Would definitely recommend JomaShop to my friends and family and will be ordering from the website in the future.
Jomas has excellent prices for great quality watched. This is my 3rd time shopping with them and am now a long term customer.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...