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JomaShopReviews 6,483

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
631
value
666
shipping
669
returns
324
quality
652
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Mexico
1 review
1 helpful vote
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AX 1277 Watch
October 30, 2015

Great watch as promised. Easy buying experience, fast shipping and excellent customer service. Can't wait to make another purchase.

Date of experience: October 30, 2015
New York
1 review
1 helpful vote
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Excellent
October 30, 2015

It was very easy

It was easy to pick, the price was great, And it was delivered as scheduled

Date of experience: October 30, 2015
New Jersey
1 review
1 helpful vote
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Great products great service
October 30, 2015

Have ordered twice from jomashop with great results. Recommend them to all.

Date of experience: October 30, 2015
New York
1 review
1 helpful vote
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Hamilton Khaki
October 30, 2015

Smooth transaction, overall grade on the watch and Jomashop is an "A+".

Date of experience: October 30, 2015
Texas
1 review
1 helpful vote
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Watch Purchase Review - M1H850T
October 30, 2015

Purchase a watch from Jomashop.com where I got a quite good discount from retail price. The watch was received in great condition and reasonable shipping time frame.

Date of experience: October 30, 2015
Israel
1 review
3 helpful votes
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Gret watch
October 30, 2015

I bought a Tissot watch, great watch, fast shipping

Date of experience: October 30, 2015
Ohio
1 review
2 helpful votes
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Great Michael Kors Watch
October 30, 2015

I bought a watch for my wife. It was 100$ cheaper than other online stores. Very high quality and fadt shipping

Date of experience: October 30, 2015
California
1 review
1 helpful vote
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Products not available
October 30, 2015

They are selling product that is not available for shipment. Every time you call costumer support they will tell you wait for 2 weeks and it's been a month now and I haven't received my order.

Date of experience: October 30, 2015
Alaska
2 reviews
8 helpful votes
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Most recent Order Number - M1H8913

I have purchased a number of watches from Jomashop and for good reason. Jomashop has an excellent selection; their prices are excellent and very difficult to beat; and their Customer Service and shipping practices and timeliness are excellent and second to none. They are my "Go To" shop for watches for myself and for gifts.

Date of experience: October 30, 2015
Ohio
1 review
1 helpful vote
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Amazing
October 30, 2015

The website is very easy to browse through and the shipping is very far. I love it.

Date of experience: October 30, 2015
Florida
2 reviews
3 helpful votes
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Great purchase
October 30, 2015

Easy to shop, lots of variety and fair pricing. Item was delivered quickly and just as described. Very pleased with transaction.

Date of experience: October 30, 2015
Canada
1 review
2 helpful votes
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The sales experience was excellent. The sales associate was ready, willing and able to assist me with the PayPal difficulties I was having through the Jomashop website. The watch arrived well.

Date of experience: October 29, 2015
Australia
1 review
3 helpful votes
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Gift for Nephew - M1H8179
October 29, 2015

I was very pleased with the pricing at Joma. My nephews gift arrived on time (even though I left it a bit late to order).

Product was well packaged and I am very happy with Joma. I'll use them for future watch purchases..

Date of experience: October 29, 2015
California
1 review
2 helpful votes
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Best price online
October 29, 2015

Bought a Swiss Army watch for my husband. After doing much research, found the best price on Jomashop by far (beating Amazon by $50). Watch arrived quickly, brand new in original box.

I highly recommend choosing Jomashop for your online purchases.

Date of experience: October 29, 2015
Canada
1 review
3 helpful votes
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High Quality Watch, Fast Shipping
October 29, 2015

I've order two high--quality watches from Jomashop, and each has been just as described, and they both arrived quickly and safely. Order number M1H7Y64

Date of experience: October 29, 2015
California
1 review
1 helpful vote
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Getting a hold of a representative who was educated in the product availability. I was trying to buy a wedding gift and was ultimately stressed out because they wouldn't hold the watch for me to purchase, or extend the 30 day terms by a few days past my honeymoon. Overall would recommend them but prefer shopping places like nordstrom where they'll work with you.

Date of experience: October 29, 2015
Florida
1 review
3 helpful votes
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MK watch
October 28, 2015

It was great experience. The watch arrived ontime.

Date of experience: October 28, 2015
New York
1 review
2 helpful votes
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Great service
October 28, 2015

Shipping and delivery was very fast and I love the watch that I ordered. Would definitely recommend JomaShop to my friends and family and will be ordering from the website in the future.

Date of experience: October 28, 2015
New Jersey
1 review
3 helpful votes
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Great watch shop
October 28, 2015

Jomas has excellent prices for great quality watched. This is my 3rd time shopping with them and am now a long term customer.

Date of experience: October 28, 2015
Illinois
1 review
2 helpful votes
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Good product
October 28, 2015

I bought a tissot watch what is perfect, great quality

Date of experience: October 28, 2015

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+207