• Jolse

Jolse

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Overview

Jolse has a rating of 2.19 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jolse most frequently mention customer service problems. Jolse ranks 34th among Asian Beauty sites.

  • Service
    7
  • Value
    5
  • Shipping
    6
  • Returns
    5
  • Quality
    4
  • Full refund
  • Free shipping
  • Yes
  • Price
  • $ $ $
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
See all photos
How would you rate Jolse?
Top Positive Review

“Live the website”

Claudia F.
4/27/23

I live in canada never had any issue shipping is usually fast considering it comes from korea. Overall love the website and price point i will continue to order from them!

Top Critical Review

“Scam”

Denisa K.
6/21/20

I ordered a product 2020-03-08. So it's more than 3 months now. Still awaiting shippment. I've sent them 2 e-mails. They're ignoring them. Please don't order from Jolse. I recommend YesStyle - great and fast customers service, you always get a package.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user claudia.faucher
1 review
0 helpful votes
April 27th, 2023

I live in canada never had any issue shipping is usually fast considering it comes from korea. Overall love the website and price point i will continue to order from them!

Thumbnail of user faryak
1 review
1 helpful vote
March 26th, 2019

I have shopped multiple times from the Jolse site and never faced any issue. They ship the order within a week and give standard shipping 2.5$ for orders less than 40$ which is so good. Nicely packed with so many cool samples, pair of socks, free sheetmask and hair tie. Great customer care service. Prompt reply amd solve the issue quickly too. They have all the latest launches in stock. Highly recommend

Thumbnail of user emilyw45
2 reviews
20 helpful votes
September 13th, 2015

I am always skeptical about ordering from international sites, so before i ordered i made sure to research the company. The first thing i always do is google "[site or company name]" and the word "scam". Then i look up reviews from people who have purchased from them. After i felt comfortable with the site. I made a big order so that i could receive free EMS shipping (almost 200 dollars worth of products). They were also having a sale at the time so i got a good deal on everything.
I waited 2 days before i got an email telling me that my order shipped out. I tracked my package religiously (once an hour). I started getting worried after the 3rd day, because the tracking information did not change for the whole day. Then on the morning of the 5th day my tracking info updated. It probably took so long because it was flying over from Korea to the US. On the seventh day after i place my order, i received everything and more.

It came with so much bubble wrap! All my products came undamaged and they gave me a lot of free stuff. Some of them were really random and weird (Hello Kitty socks, a colorful braided hair tie, a small rough cloth and normal stuff like product samples, full-sized hand lotion, nose strips and masks), but it was free so i can't complain. My Innisfree lotion and skin (toner) were packaged in a clear cellophane bag with a colorful tie on the top. All products were authentic and in very good condition.

I really love their prices, quick shipping (at least with EMS) and they give a good deal of freebies, even though they might be super random.

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About the business

Jolse have extensive product of all cosmetics and beauty. Just check what you want then you will see reasonable price and great offers.
Jolse supplies over 40 brands - Etude House, ARITAUM, Benton, BRTC, CLIO, COSRX, DASHU, Elishacoy, Enprani, Holika...

Business Attributes

  • Full refund
  • Free shipping
  • Yes
  • Value

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