• JollyProm

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Overview

JollyProm has a rating of 1.45 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JollyProm most frequently mention customer service, return policy, and phone number problems. JollyProm ranks 187th among Prom Dresses sites.

  • Service
    3
  • Returns
    1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I ordered a dress and paid extra to have it rushed.
  • Absolutely terrible customer service, and will not honor their own policy.
How would you rate JollyProm?
Top Positive Review

“Extremely Happy”

Kay B.
4/3/17

The dress was exactly what I asked for, it also came in on time within the time they said it would. It looked just like the picture and it fit me perfectly! They made adjustments just like I asked for and it looked like it was sewn in well. I got a two piece dress with a lace top and satin skirt, it was a beautiful gold color. Although the skirt was a bit wrinkly but that can be fixed! I am so excited for prom, I thought that it would be a scam but it was not! Thank you!

Top Critical Review

“Wish there was a negative rating option.”

Char M.
4/17/17

THIS WEBSITE IS HORRIBLE! 11! I ordered a beautiful dress in the picture but what I received looked like utter $#*!. Nothing I received resembled the picture at all! They didn't even get the color right! How do you mess up black? Now I have to scramble to find a dress for my daughter's prom after wasting almost $200 on this website. Highly upset, would not recommend, find another trustful website.

Reviews (47)

Rating

Timeframe

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Reviews that mention popular keywords

dress (41) customer service (9) return policy (6) phone number (5) not buy (7) 3 days (4)
Thumbnail of user sasham20
1 review
1 helpful vote
May 14th, 2017

Jollyprom is a scam. Do not buy a dress from here. I ordered a beautiful dress and what i received was completely different. The dress i received looked way more cheaply made. The dress i received was not even the color that was shown. I contacted them and they were not concerned that i was an unsatisfied customer. Save your money and shop from another website!

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